I moved my parent here and have been very pleased. The staff are caring, attentive, and professional; the facility is clean and well kept, meals are enjoyable, and there are plenty of engaging activities and outings. Residents seem happy and the team is responsive, so I would recommend this community.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
24-hour caregiver support
24-hour emergency response system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Companion Care
Coordination with health care providers
Daily check-in system
Dentist
Diabetic care
Hospice waiver
Incontinence care
Individualized care plans
Long-term care
Massage therapy
Medical equipment assistance
Medication management
Medication Reminders
Mental wellness program
Monthly wellness visit
Occupational therapy
Oxygen assistance
Physical assistance
Podiatry
Psychological services
Speech therapy
Vision screening
Vital Signs Monitoring
Healthcare staffing
12-16 hour nursing
24-Hour Assistance
24-hour call system
24-hour skilled staff
24-hour supervision
Nurse
Nurse on Staff (Part time)
Reference Checks
Staff
Staff Trained in First Aid
Staff trained in Medication Management
Meals and dining
Communal Dining
Diabetes diet
Meal preparation and service
Meals Provided
Restaurant-style dining
Special dietary restrictions
Room
Air conditioning
Air-conditioning
Closet
Emergency Call system
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Large spacious rooms
Private bathrooms
Telephone
Wi-Fi
Wifi
WiFi
Wifi/Internet In Unit
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Common areas
Beauty salon
Cable/Satellite TV in Common Area
Dining room
Fitness room
Gaming room
Garden
Library
Outdoor space
Small library
Community services
Accepts Check Payments
Administer Medication
All Inclusive Rent
Background Checks
Bathing
Bathing Assistance
Concierge services
Cooking services
Fitness programs
Housekeeping
Housekeeping and laundry
Housekeeping Services
Is Bonded and Insured
Laundry Services
Linen Services
Meal Preparation
Move-in coordination
Personal Laundry
Religious Services
Toileting Assistance
Recreational areas
Library
Activities
Bible study
Bingo
Board games
Brain stimulation activities
Community-sponsored activities
Exercise sessions
Karaoke
Occupational Therapy/Rehabilitation
Physical Therapy/Rehabilitation
Planned day trips
Resident-run activities
Scheduled daily activities
Walking club
Miscellaneous
English spoken
Guest Parking
Spanish Spoken
Reviews
4.29·(21)
Overall rating
5
4
3
2
1
Care
4.4
Staff
4.2
Meals
3.6
Amenities
3.8
Value
4.5
Pros
Friendly, compassionate, and attentive caregiving staff
Professional, informative leadership and helpful tour guidance
Clean, orderly rooms and common areas
Regular activities, social events, outings, and spiritual programming
Courtyard, patio, movie theater, and pool table
Spanish-speaking staff
Welcoming resident community
Convenient location near shops and other services
Favorable pricing described by a family
Ongoing renovations and grounds improvements
Cons
Shared-room configuration and limited private-room availability
Admission waitlist and constrained availability
Older building with dim lighting and dated finishes
Inconsistent meal variety and concerns about nutritional balance
Limited separation of smoking and nonsmoking areas
Reported staffing-capacity constraints
Less consistent satisfaction with after-hours phone communication
Summary of reviews
Families commonly describe Country View Assisted Living as clean, orderly, and staffed by kind, helpful caregivers. Several accounts praise staff attentiveness and professionalism, and families describe residents as welcomed and engaged. One family highlighted prompt staff response when assistance was needed. A visitor felt staffing could be stronger, and one family was less satisfied with phone interactions outside regular hours. Tour experiences were generally positive, with staff and managers described as informative and helpful; however, admission availability may be limited by a waitlist. One reviewer also noted that Country View is an assisted living setting rather than a nursing home, so families should confirm that its level of care fits a prospective resident’s needs.
Dining feedback is mixed. Some residents and families say meals are good and plentiful, while others describe repetitive, simple meals and raise concerns about salt, sugar, and overall nutritional variety. Families considering the facility may want to review sample menus and discuss dietary needs directly.
Activities include daily programming, games, celebrations, movies, singing, reading, prayer groups, and outings. Visitors also noted a movie theater, pool table, activity room, and outdoor courtyard or patio. Most feedback about engagement is favorable, though one visitor felt the activities offered may not provide enough stimulation for every resident.
The building is described as older, with basic or small rooms; most rooms are shared, which is a significant drawback for families seeking private accommodations. Reviewers also mention dim interior lighting and dated finishes. At the same time, rooms and common areas are often described as clean, the grounds as orderly, and renovations or landscaping improvements as underway or completed. Smoking areas and their separation from nonsmoking spaces are another consideration for prospective residents, particularly those sensitive to smoke. The location is described as convenient to nearby shops and services, and one family noted that the staff speak Spanish. Overall, feedback presents a generally caring and active community with practical limitations around room privacy, building age and lighting, meal consistency, and admission availability.
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Location
Country View Assisted Living is located at 824 W Cameron Ave., West Covina, CA, 91790.
About Country View Assisted Living
Country View Assisted Living sits in West Covina, California, and helps adults 60 and over with care that fits their needs. This place offers shared rooms. Residents can decorate with furniture and keepsakes from home, which helps them feel comfortable and settled. The community supports up to 136 residents and is set up to feel close-knit, even though it has space for a larger group. Staff speak both English and Spanish, and many residents do too, making it good for both English and Spanish-speaking seniors.
There's a focus on safety, with 24-hour staff and emergency call systems in every room, as well as nursing support daily. Caregivers help with daily needs like bathing, dressing, walking, moving, and bathroom assistance. Staff can help residents remember or take their medicines, assist with insulin monitoring for diabetics, and offer standby support for those who need help moving.
Country View Assisted Living keeps residents active with daily fitness classes, games, group outings, music programs, movie nights, and devotional services both on and off site. People eat together in a dining room that serves homestyle meals, including diabetic-friendly options, and snacks throughout the day. Meals come prepared, which saves residents time and trouble, and there are options for special diets as needed. Common areas inside offer spaces for reading, socializing, and playing games like billiards, while landscaped outdoor paths, walking gardens, and courtyards provide room to enjoy fresh air.
The community provides a range of services like laundry, housekeeping, and transportation arrangement to doctor's appointments and local shops, since it's only a short walk from stores, pharmacies, hospitals, and churches. Staff assist residents to meals and activities, and there are structured programs to keep minds and bodies busy. There's Wi-Fi for those who want it, cozy reading nooks, and business rooms for leisure or work. Pets aren't allowed, and rules about deposits and how rooms are shared are explained when you ask.
For those needing, assisted living, care plans adjust as needs change, so residents can stay as independent as possible for as long as possible. The grounds are tidy, peaceful, and have a relaxed, friendly feeling, letting seniors enjoy both privacy and community. The area is lively, with a rich culture, and the design of Country View Assisted Living tries to give everyone a safe, social, and comfortable place to age with dignity.
People often ask...
Country View Assisted Living offers competitive pricing, with rates starting at a cost of $1,444 per month.
Country View Assisted Living offers assisted living.
There are 12 photos of Country View Assisted Living on Mirador.
The full address for this community is 824 W Cameron Ave., West Covina, CA 91790.
No, Country View Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Concluded the allegation was unsubstantiated after investigation.
22 Jun 2026Inspection
22 Jun 2026Inspection
Found no deficiencies identified during the visit. Medications were securely stored, safety systems were functional, and resident records appeared complete.
15 May 2026Complaint
15 May 2026Complaint
Investigated the allegation of verbal abuse and found no deficiencies.
08 May 2026Complaint
08 May 2026Complaint
Found no deficiencies. The findings did not corroborate the allegations.
02 Apr 2026Complaint
02 Apr 2026Complaint
Investigated an allegation that staff did not distribute a resident's medication as prescribed... interviews and MAR review indicated no evidence supporting the claim.
12 Mar 2026Complaint
12 Mar 2026Complaint
Investigated the allegation that residents could not access the building entrance. Interviews and observations showed residents could ring the doorbell and be admitted with staff assistance.
21 Feb 2026Complaint
21 Feb 2026Complaint
Investigated an allegation that staff spoke inappropriately to a resident. The findings showed there was not a preponderance of evidence to prove the allegation.
15 Jan 2026Complaint
15 Jan 2026Complaint
Investigated specific complaints; interviews and observations found no evidence supporting removal of licensing notices, threats to evict residents, or issues with temperature, transportation to medical appointments, pests, or odors.
16 Dec 2025Complaint
16 Dec 2025Complaint
Investigated the allegation that staff did not ensure residents were treated with dignity by other adults and that residents' mail was not delivered promptly.
04 Dec 2025Complaint
04 Dec 2025Complaint
Investigated whether staff prevented a resident from attending a medical appointment and found insufficient evidence to prove the allegation.
04 Dec 2025Complaint
04 Dec 2025Complaint
Investigated five allegations about temperature, residents leaving, insects, cleanliness, and music; found temperatures comfortable, doors not blocked, no insects observed, cleanliness maintained, and music kept at a comfortable level.
28 Oct 2025Complaint
28 Oct 2025Complaint
Investigated an allegation that a visitor ate a resident's food; interviews with staff and residents did not corroborate the claim.
31 Jul 2025Complaint
31 Jul 2025Complaint
Investigated a complaint that a staff member pushed a resident, and found the contact was accidental with no injuries observed.
21 Jul 2025Complaint
21 Jul 2025Complaint
Investigated two allegations: that a staff member pushed a resident and that staff did not treat residents with dignity or respect. Interviews and observations found no evidence to support either allegation, and residents reported feeling safe and treated with respect.
14 Jul 2025Inspection
14 Jul 2025Inspection
Observed centralized medication storage with MAR documentation and secure handling of sharps; safety systems and temperature checks were within required ranges. No immediate health or safety concerns were identified.
29 Oct 2024Complaint
29 Oct 2024Complaint
Investigated allegations that a resident's restroom use was not ensured and that residents were not provided a healthy environment; findings showed insufficient evidence to prove violations.
17 Sept 2024Complaint
17 Sept 2024Complaint
Investigated a complaint that staff did not provide a resident a copy of the admission agreement in a timely manner. Records showed a copy was provided and interviews supported timely provision.
25 Jun 2024Inspection
25 Jun 2024Inspection
Identified a safety deficiency where laundry supplies were accessible to residents because the laundry room door was left open.
Type A87309(a)
09 May 2024Complaint
09 May 2024Complaint
Investigated the allegations that staff did not provide medical records as requested and that they changed the resident's medical insurance without consent.
27 Feb 2024Complaint
27 Feb 2024Complaint
Investigated allegations about roof leaks, food service, staff behavior, resident stalking, and safeguarding belongings. Interviews and observations did not provide evidence to support the claims.
01 Feb 2024Complaint
01 Feb 2024Complaint
Investigated a complaint alleging staff did not provide medication as prescribed; concluded there wasn't a preponderance of evidence to prove the allegation.
14 Oct 2023Complaint
14 Oct 2023Complaint
Investigated two concerns about transportation and mail delivery. Interviews showed residents generally received mail promptly, and transportation was arranged for medical appointments, with no conclusive evidence of a violation.
23 Aug 2023Complaint
23 Aug 2023Complaint
Investigated a complaint alleging multiple concerns; findings showed no preponderance of evidence to prove the alleged concerns.
18 Jul 2023Complaint
18 Jul 2023Complaint
Investigated the allegation that staff are stealing residents' personal possessions; interviews found most residents did not report missing items, though one resident believed some trinkets were taken.
18 Jul 2023Inspection
18 Jul 2023Inspection
Observed appropriate infection control, safety features, staffing coverage, and resident records; no deficiencies were noted.
14 Jun 2023Complaint
14 Jun 2023Complaint
Investigated allegations about a resident fall, being forced to use in-house physicians, uncomfortable environment, inadequate food service, and residents being afraid to re-enter. Found no evidence to support these claims after interviews and record reviews.
13 Jun 2023Complaint
13 Jun 2023Complaint
Investigated allegations that staff did not transport residents to appointments and did not provide mail in a timely manner.
24 Mar 2023Complaint
24 Mar 2023Complaint
Investigated the complaint and concluded that no violations occurred.
08 Mar 2023Complaint
08 Mar 2023Complaint
Identified violations related to improper food handling and sanitation, including not keeping food at safe temperatures and finding roaches in the kitchen.
Type A87555(b)(9)
Type B87555(b)(27)
26 Jan 2023Complaint
26 Jan 2023Complaint
Identified failure to maintain proper food handling and sanitation procedures, including unsafe food temperatures and pest-related cleanliness issues observed in the kitchen.
Type A87555(b)(9)
Type B87555(b)(27)
01 Dec 2022Complaint
01 Dec 2022Complaint
Investigated allegations that a staff member threw objects at a resident and intimidated the resident. Interviews with staff and residents and review of records were conducted.
20 Oct 2022Complaint
20 Oct 2022Complaint
Investigated two complaints about staff not opening the front door for residents and not providing hot water for coffee; interviews and observation showed doors opened promptly and hot water was provided.
06 Oct 2022Complaint
06 Oct 2022Complaint
Investigated three allegations about reporting changes, verbal abuse, and privacy during a phone call. Found insufficient evidence to prove the allegations.
21 Sept 2022Complaint
21 Sept 2022Complaint
Investigated allegation that staff spoke inappropriately to a resident; interviews and records did not provide enough evidence to support it.
18 Aug 2022Complaint
18 Aug 2022Complaint
Investigated allegations of resident injuries, untrained staff, medication mismanagement, poor food service, uncomfortable environment, threats, and lack of dignity; found there was insufficient evidence to corroborate the allegations.
02 Aug 2022Inspection
02 Aug 2022Inspection
Observed compliance with infection control and safety procedures; equipment, medications, and living spaces appeared properly maintained.
11 May 2022Complaint
11 May 2022Complaint
Investigated the allegation that staff did not treat residents with dignity and respect; most residents reported being treated with dignity and no doors were slammed during the visit.
29 Mar 2022Complaint
29 Mar 2022Complaint
Investigated allegations that staff pushed a resident, made inappropriate comments to a resident, did not arrange transportation, and did not safeguard personal belongings or mail; found insufficient evidence to corroborate any of the allegations.
07 Mar 2022Complaint
07 Mar 2022Complaint
Investigated two specific allegations regarding medical care and falsifying resident documents; concluded there was not a preponderance of evidence to prove or disprove the claims.
22 Dec 2021Complaint
22 Dec 2021Complaint
Investigated the allegation that staff refused to schedule transportation for residents' medical appointments. Found that residents mostly arranged their own transportation or used insurer services, with staff sometimes helping; no evidence of staff cancellations, though Uber transport was arranged for one resident when the insurer failed to show up.
07 Dec 2021Complaint
07 Dec 2021Complaint
Investigated a complaint that staff made inappropriate comments to residents. Interviews and resident reports showed no evidence to support the allegation, and residents indicated they could come and go freely and were screened upon return.
26 Oct 2021Complaint
26 Oct 2021Complaint
Investigated an allegation that staff did not administer medications as prescribed and spoke to a resident inappropriately. Interviews and record reviews indicated most residents received medications as prescribed and were treated with dignity, with no evidence found to support the allegations.
12 Oct 2021Complaint
12 Oct 2021Complaint
Investigated a complaint that staff interfered with a resident receiving mail; found insufficient evidence to support the allegation.
12 Oct 2021Complaint
12 Oct 2021Complaint
Investigated the allegation of staff mismanaging a resident's medication and found insufficient evidence to support the claim.
11 Oct 2021Complaint
11 Oct 2021Complaint
Investigated the allegations that residents were denied food, medications were not given on time, staff spoke rudely, and roaches were present; found no preponderance of evidence to prove the alleged violations.
01 Sept 2021Complaint
01 Sept 2021Complaint
Investigated the allegation that staff handled a resident in a rough manner. Interviews with staff and residents found no corroboration of rough handling.
27 Aug 2021Complaint
27 Aug 2021Complaint
Investigated two complaints about staff speaking inappropriately to a resident and about transportation to medical appointments. Evidence did not corroborate the allegations.
16 Jul 2021Inspection
16 Jul 2021Inspection
Observed proper safety measures, clean facilities, and adequate supplies; no deficiencies were identified.
08 Jun 2021Complaint
08 Jun 2021Complaint
Investigated several allegations about resident care and safety, but found insufficient evidence to corroborate any of them.
08 Jun 2021Complaint
08 Jun 2021Complaint
Investigated allegations of medication mismanagement, inadequate food service, pests, and dirty laundry. Found no corroborating evidence for these issues; medications were given as prescribed, food items were fresh, pests not observed, and laundry areas were clean.
30 Mar 2021Complaint
30 Mar 2021Complaint
Investigated an allegation that a resident's belongings were not safeguarded. Found the belongings were not missing and are now ready for pickup.
29 Oct 2020Complaint
29 Oct 2020Complaint
Investigated the allegation that milk in the refrigerator was going bad, the roof was leaking, and the air conditioning caused residents to be uncomfortable.
29 Oct 2020Complaint
29 Oct 2020Complaint
Determined insufficient evidence for allegations regarding spoiled food, roof leaks, and discomfort from air conditioning; all claimed issues uncorroborated through virtual tours and interviews.
01 Sept 2020Complaint
01 Sept 2020Complaint
Interviews conducted with staff and residents did not provide enough evidence to support allegations of staff yelling at residents or failing to meet residents' medical needs.
03 Aug 2020Complaint
03 Aug 2020Complaint
Investigated allegations of roaches, inadequate food service, and lack of resident entertainment; determined insufficient evidence to support claims of roaches, lack of utensils, or denial of TV access to residents.
25 Jun 2020Complaint
25 Jun 2020Complaint
Diapering needs were met for residents. Facility was found to be clean and sanitary.
16 Jun 2020Complaint
16 Jun 2020Complaint
Investigated allegations of mishandling residents, mismanaging medications, roach infestation, disrepair, and unmet medical needs found insufficient evidence for each claim. Determined that allegations might be valid but lacked a preponderance of evidence to prove occurrence.
06 Apr 2020Complaint
06 Apr 2020Complaint
Found no evidence of staff being rude or disrespectful to residents and no evidence of roaches in the facility.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Country View Assisted Living. This listing has been claimed by a verified representative of the community, but may not always reflect the most current details. For exact information, please contact Country View Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
