Brookdale Brookhurst

    15302 Brookhurst St, Westminster, CA 92683
    • Assisted Living
    • Memory Care

    Warm professional staff, welcoming community

    I'm very happy with my choice - the staff are warm, professional, and know residents by name, the apartments are spacious and clean, and dining plus activities keep me engaged. Management and the sales team were responsive, the grounds and common areas (courtyard, salon, outings) feel welcoming, and I feel safe and well cared for. I recommend this community to families seeking a friendly, family-like assisted living with good value.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.22·(165)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      4.1
    • Value

      3.2

    Pros

    • Compassionate, attentive staff
    • Robust and varied activities program
    • Restaurant-style dining with varied menu options
    • On-site clinical services (nurse practitioner and physicians)
    • Spacious apartments with kitchenettes and private bathrooms
    • Clean, well-maintained common areas
    • Salon and grooming services on site
    • Regular transportation and organized outings
    • Housekeeping and laundry services included
    • Welcoming reception and family-oriented communication
    • Attractive outdoor spaces (courtyard, koi pond, gardens)
    • Value-conscious pricing compared with competitors
    • Flexible apartment layouts and private dining options
    • Frequent themed entertainment and social events
    • Pet-friendly environment

    Cons

    • Inconsistent staffing levels and elevated turnover
    • Gaps in medication-management and clinical charting
    • Variable dining quality and portion consistency
    • Irregular housekeeping and area-specific maintenance
    • Pest-control and sanitation lapses in certain units
    • Weaknesses in internal coordination and family communication
    • Billing, fee transparency, and price-increase problems
    • Limited capacity for higher-acuity or intensive one-on-one care
    • Privacy and room-entry practice concerns
    • Transportation-safety and shuttle-driving issues

    Summary of reviews

    Brookdale Brookhurst emerges from the reviews as a community with clear social and hospitality strengths alongside operational inconsistencies that prospective residents and families should evaluate closely. The strongest and most consistent positives are the people and programming: staff are frequently described as compassionate, personable, and proactive, and many reviews highlight long-tenured employees, a welcoming reception team, and instances of staff going beyond standard duties to assist residents and families. The activity calendar is robust, with daily options such as bingo, arts and crafts, exercise classes, music, happy hours, and regular outings; some programs include resident participation in outing choices. On-site clinical availability—most notably nurse practitioner and physician visits—was noted as a benefit for those seeking convenient medical oversight.

    Dining and social life are often cited as strengths. Several reviewers described restaurant-style dining, varied menus, and pleasant communal dining rooms. At the same time, dining experiences appear inconsistent: while many residents enjoy the food, others cite uneven quality, portion issues, and dietary management problems (including undesired weight change in some cases). Families or residents with specific nutritional needs should confirm menu flexibility and dietitian involvement during a tour.

    Facilities are generally viewed positively: many reviews praise spacious apartments with kitchenettes and private baths, attractive courtyard and koi-pond landscaping, salon services, and clean, hotel-like common areas. That said, reviewers also note variability in upkeep — ongoing repairs and remodel work, occasional maintenance gaps on patios/balconies, and memory-care cleaning frequency were raised. There are recurring sanitation and pest-control concerns cited for some units; these should be clarified with leadership and through an in-person inspection.

    Operationally, the major cautionary themes concern staffing, communication, and administrative practices. Multiple reviews reference inconsistent staffing levels and turnover that can affect response times and continuity of care. Relatedly, there are patterns of communication gaps between shifts, nursing and families, and coordination errors that can lead to missed messages. Clinical documentation and medication-management inconsistencies are another recurring theme; some reviews reported medication handling problems and missing medications, and there are isolated allegations of financial and medication-related incidents. Prospective residents should request the facility’s medication protocols, staffing ratios, and incident reporting practices when evaluating the community.

    Management transparency and billing appear mixed. Positive comments describe proactive directors and helpful sales staff; negative comments reference billing errors, fee increases, and perceived cost-driven decisions. Transportation safety also came up as a concern in several accounts, so confirming shuttle policies and driver training is advisable. Finally, several families indicated the community is a good fit for residents with low-to-moderate care needs who prioritize social engagement and value, while others felt Brookdale Brookhurst was not well suited to residents requiring intensive one-on-one or high-acuity nursing support.

    Recommendation: Brookdale Brookhurst offers strong social programming, on-site clinical access, and pleasant living spaces at competitive pricing, making it a reasonable option for active older adults and those needing moderate assisted support. Before committing, arrange an extended tour, meet nursing leadership, review staffing ratios and medication protocols, inspect cleanliness and pest-control measures, and review the fee and billing structure to ensure the community’s operational practices align with the prospective resident’s clinical and privacy needs.

    Reviews written on Mirador

    We have no reviews to show about Brookdale Brookhurst.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Brookdale Brookhurst

    Brookdale Brookhurst is located at 15302 Brookhurst St, Westminster, CA, 92683.

    About Brookdale Brookhurst

    Brookdale Brookhurst in Westminster, California, sits in northern Orange County and offers several senior living options including independent living, assisted living, memory care, skilled nursing, continuing care retirement community services, and at-home care, so you see people really stay there through all the stages, whether they need a little help or full nursing care or help with memory. Some folks choose two-bedroom or one-bedroom floorplans with private rooms and suites, and there are shared rooms too, each with kitchenettes or larger living areas depending on the plan, and the bedrooms use soft lighting and personal touches to help make it peaceful. There are community living rooms with comfortable chairs and game tables that get warm natural light, while foyer areas, private dining rooms with chandeliers and artwork, and shared dining spaces with white linens all try to feel home-like. Residents can eat in the bistro, enjoy meals with Anytime Dining or room service, and get special diet support if needed, and if someone needs dining assistance, the staff can help.

    Families and residents find courtyards and outdoor common areas with lush landscaping and lots of comfortable seating, and activities take place both indoors and outside, like stretching classes, art classes, educational lectures, brain fitness programs, karaoke, and trips. There's a library, salon and beautician on site with shampoo stations and dryers, and pets like cats or dogs are allowed if someone wants, with pet care provided. The community offers devotional services both on and off site, covers laundry and linen needs, and provides regular housekeeping, so people don't have to worry about chores.

    Brookdale Brookhurst has a full-time activity director and schedules clubs, special events, and cultural enrichment programs, so people have things to do daily. The staff is on site and available twenty-four hours a day, seven days a week, and they can give help with bathing, dressing, medication management, reminders, redirection, and walking, and even handle insulin injections and pain management if needed. The memory care area stands apart, purpose-built to care for those with Alzheimer's or dementia, and there are security features like alarm bracelets to help prevent wandering and keep people safe, especially if they're an elopement risk or prone to acting out. The team understands transitions can be hard and supports residents and their families with counseling, care planning resources, and evaluation of needs.

    They've won awards including Best of Senior Living and All-Star for activity and friendliness, which says something about the team's long experience and the honest care they give each day, showing compassion without putting on a show. Transportation and parking are available if someone wants to go out or has a car, and Brookdale's staff can explain care options in simple terms and adjust the help offered from light touch to heavy or total care as someone's needs change. Along with regular care, hospice and respite care are also options, so residents or families can plan ahead. Brookdale Brookhurst puts wellness first and tries to create an environment where people feel respected and safe but also as independent as possible, and when people move in, many end up staying for years because the range of care and daily support covers most needs as time goes by.

    About Brookdale

    Brookdale Brookhurst is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Brookhurst offers competitive pricing, with rates starting at a cost of $2,310 per month.

    Brookdale Brookhurst offers assisted living and memory care.

    There are 21 photos of Brookdale Brookhurst on Mirador.

    The full address for this community is 15302 Brookhurst St, Westminster, CA 92683.

    No, Brookdale Brookhurst does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number306002962
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity164 residents
    LicenseeSUMMERVILLE 13 LLC; EMERITUS CORPORATION
    EffectiveJuly 14th, 2005
    View the official license record

    Inspection Reports

    39

    Reports

    15

    Type A Citations

    2

    Type B Citations

    23

    Complaints

    7

    Years

    11 Jun 2026Complaint
    Investigated and determined that staff failed to administer medication as prescribed, resulting in a medication error affecting a resident.
    • Type ACCR 87465(a)(4)Incidental Medical and Dental Care
    11 Jun 2026Complaint
    Investigated the allegation of neglect related to pressure injuries and found the resident's wounds were primarily due to chronic medical conditions and ongoing medical care, not staff neglect.
    21 May 2026Complaint
    Found no deficiencies. The investigation found that no violations occurred.
    23 Apr 2026Inspection
    Concluded a case management visit, reviewed amended LIC809 and LIC809D, and conducted an exit interview.
    24 Mar 2026Complaint
    Investigated an allegation that a resident sustained multiple falls and serious injuries; evidence showed the falls were largely related to the resident's declining medical condition and attempts to remain independent, rather than neglect or lack of care.
    30 Jan 2026Complaint
    Investigated a complaint about delayed medications and cockroach concerns; records showed most residents self-managed medications and pest control was ongoing, with no violations proven.
    30 Jan 2026Complaint
    Investigated allegations of unexplained bruising and medication administration issues; found no evidence that staff caused bruising or administered medications without proper orders.
    31 Oct 2025Complaint
    Investigated a complaint about a resident who sustained multiple pressure injuries due to neglect and prolonged immobility; found missed overnight welfare checks and an informal rule delaying discovery.
    • Type A87464(f)(1)
    • Type A87101(c)(3)
    • Type A1569.2(c)
    • Type A1569.49(f)
    28 Oct 2025Inspection
    Identified an allegation of inadequate staffing at the time of the incident, affecting residents' care and supervision. After the incident, staffing levels were increased across shifts to provide more consistent coverage.
    28 Oct 2025Complaint
    Investigated an allegation that staff did not seek timely medical attention for a resident in care. Evidence included bruising findings and witness statements.
    • Type A87465(a)(1)
    28 Oct 2025Inspection
    Identified staffing concerns based on interviews and observations during a case management visit, with no deficiencies cited.
    • Type A87411(a)
    09 Oct 2025Inspection
    Identified elopements involving a memory care resident; observed the resident remained under care and no health or safety concerns were found.
    29 Jul 2025Complaint
    Investigated privacy and door-removal allegations. Findings concluded they were unfounded.
    15 Jul 2025Inspection
    Observed no deficiencies during a continuation visit for annual licensing requirements.
    11 Jul 2025Inspection
    Identified a malfunctioning emergency pendant and a failure to receive signals/notifications. Other inspected areas were clean and hazards were not observed.
    10 Jun 2025Inspection
    Found a deficiency that a resident did not receive assistance with self-administered medications as needed, risking health.
    • Type B87465(a)(4)
    10 Jun 2025Complaint
    Investigated allegations that staff verbally threatened a resident with eviction and spread lies about residents; found no evidence to support those allegations.
    20 Feb 2025Complaint
    Investigated an allegation that a resident sustained multiple pressure injuries due to neglect.
    • Type A87464(f)(1)
    • Type A1569.49(f)
    24 Dec 2024Inspection
    Investigated a sexual abuse allegation involving a staff member and a resident; reports described inappropriate conversations, showing sexually explicit images, and entering the resident's room without knocking.
    • Type A87468.1(a)(1)
    13 Aug 2024Inspection
    Conducted an unannounced case management visit, amended LIC809 and LIC809C dated 08/12/2024, reviewed the amendments with the executive director, and conducted an exit interview.
    12 Aug 2024Inspection
    Investigated an incident report and found no health and safety concerns. Noted a staff resignation and separation.
    19 Jul 2024Inspection
    Identified cleaning supplies and disinfectants accessible to residents in the memory care area, creating a safety risk.
    • Type A87750(f)(2)
    11 Jul 2024Complaint
    Investigated a complaint alleging lack of staff supervision left a resident on the floor for an extended period. Evidence showed the resident was found on the floor following a fall and required hospital care.
    • Type A87464(f)(1)
    • Type A1569.49(f)
    24 Apr 2024Complaint
    Investigated a financial abuse allegation and found the person involved was not a staff member, so the claim had no basis.
    16 Apr 2024Complaint
    Investigated a lack of care and supervision that led to a resident falling several times; investigators could not determine if the allegation occurred.
    01 Apr 2024Complaint
    Investigated the allegation of lack of care and supervision resulting in an unstageable wound; findings indicated insufficient evidence to confirm the allegation.
    09 Feb 2024Complaint
    Investigated an allegation that a resident sustained multiple falls due to lack of care and supervision. Found insufficient evidence to prove or disprove the allegation.
    04 Oct 2023Complaint
    Investigated the allegation that staff did not respond to resident calls and that the signal system was not functioning properly, and found conflicting information and varying response times.
    25 May 2023Complaint
    Investigated a complaint about pendant response times, malodors, insects, and toiletries. Findings showed pendants responded within 10-14 minutes in observed checks, no persistent odors or insects were found, and public restrooms were stocked with supplies.
    10 Feb 2023Complaint
    Identified hot water was not available in several resident rooms from 1/28/23 to 2/4/23; hot water was later restored and residents were informed.
    • Type B87303(e)(2)
    16 Jun 2022Inspection
    Observed strong infection control and safety measures. Noted that no deficiencies were cited.
    14 Jul 2021Inspection
    Observed no active COVID-19 cases; residents appeared clean and well cared for, with daily temperature checks and disaster and evacuation plans in place.
    09 Jun 2021Complaint
    Investigated allegations that a resident’s death involved staff not seeking timely medical care and that residents were left in soiled diapers for a prolonged period.
    • Type A87465(g)
    09 Jun 2021Complaint
    Investigated a resident burn from a coffee spill and whether staff sought medical care promptly. No deficiencies observed and no citations issued.
    29 Oct 2020Complaint
    Investigated allegations that a staff member yelled at residents and failed to provide care; interviews with residents and staff and a review of the staff member’s file did not corroborate the allegations.
    12 Jun 2020Inspection
    Confirmed incident report details with facility during case management visit via telephone.
    31 Jan 2020Inspection
    Confirmed by Licensing Program Analyst during unannounced visit that staff member in question was not hired by the facility.
    • Type A87465(g)
    09 Dec 2019Inspection
    Confirmed a resident got lost on the way to a medical appointment and was returned by the police, leading to a new diagnosis of Dementia and relocation to memory care.
    22 Oct 2019Complaint
    Confirmed allegations of inadequate care, lack of notification to family members, and damage to property during a room change.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Brookhurst. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Brookhurst directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 403 facilities$5,410/mo
    2. 373 facilities$5,623/mo
    3. 435 facilities$5,466/mo
    4. 266 facilities$5,431/mo
    5. 376 facilities$5,545/mo
    6. 421 facilities$5,372/mo
    7. 266 facilities$5,640/mo
    8. 245 facilities$5,319/mo
    9. 372 facilities$5,409/mo
    10. 402 facilities$5,357/mo
    11. 324 facilities$5,343/mo
    12. 231 facilities$5,843/mo
    © 2026 Mirador Living