I moved my mom here and I'm very pleased - the building is beautiful with river views, spotless common areas, and hotel-like amenities. The staff and leadership are kind, professional and responsive, meals are excellent, and there are plenty of activities, so we have real peace of mind. I'd recommend families tour it.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Same day assessments
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.38·(156)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.3
Meals
3.9
Amenities
4.5
Value
2.5
Pros
Well-appointed, hotel-like physical plant
Scenic riverfront grounds and walking paths
Spacious, apartment-style residences with accessible features
Immaculate common areas and regular maintenance
Culinary-trained chef and creative menu options
On-site physical and occupational therapy services
Availability of on-call physicians and medical oversight
Engaging amenities (theatre, library, salon, game rooms)
Active social calendar with outings and transportation
Responsive admissions and move-in support
Compassionate and personable direct-care staff
Consistent care partners in some households
Positive COVID-19 infection-control practices
Pet-friendly environment and family-visible outdoor seating
Housekeeping and laundry services
Positive early impressions from tours and admissions
Cons
Inconsistent staffing levels during some shifts
Gaps in memory-care door/security protocols
Variability in clinical responsiveness and post-incident follow-up
Inconsistent dining quality and portioning
Management turnover and uneven administrative visibility
Communication and billing process gaps
Weak personal-item controls and inventory procedures
Medication-administration and nurse-availability inconsistencies
Evidence of cost-containment practices affecting perceived service
Summary of reviews
The Crossings at Riverview presents as a modern, well-appointed senior living community with a strong emphasis on facility design, amenities and a restaurant-style dining experience. Many families describe a hotel-like environment: bright public spaces, river views, walking paths and multiple dedicated activity rooms such as a theatre, library and game rooms. Apartment layouts are generally accessible (wide doors, built-in shower grab bars, kitchenettes) and the grounds and common areas are frequently characterized as clean and well maintained.
Direct care and clinical services are a mixed but largely positive element. Reviewers commonly praise compassionate, personable caregivers, experienced therapists and on-site therapy programs that support recovery and mobility. Several individual staff members and nursing personnel were singled out for strong performance; admissions and transition support also receive favorable mention. At the same time, there are recurring operational concerns linked to staffing consistency. Families note periods when CNAs and med techs appear stretched, nurse availability can be limited, and follow-up after clinical incidents (for example, falls) has at times been delayed. These accounts suggest variability in day-to-day clinical responsiveness rather than a uniform standard across the community.
Dining and activities are important attractions. The community employs a culinary-trained chef and many reviewers describe creative, restaurant-quality meals, frequent specials and appealing dining spaces. However, there is notable variability: other families describe declines in food quality, inconsistent portion sizes, heavy reliance on carbohydrates and questions about dietitian oversight. Programming-wise, the facility offers an extensive activity schedule—fitness classes, live music, outings, comedy and game nights, and a facility bus for off-campus trips—but reviewers point to uneven participation and occasional gaps between promised and delivered engagement for some residents.
Management and administrative consistency emerge as a key pattern. Several reviewers praise strong, visible leadership and an engaged executive team; others describe turnover in management and nursing leadership, less visible administration, and decisions perceived as cost-containment that affected staffing or services. Communication and billing issues are also present in multiple accounts: families cite unclear billing practices, charge disputes (for therapy or other services) and occasional lapses in timely communication during incidents or weather events.
Safety and operational controls warrant careful review during a tour. Specific operational themes include memory-care door/security protocol inconsistencies, fall-prevention and post-fall response variability, and reported problems with personal-item controls. These are best evaluated by asking for the community’s current staffing ratios, incident-response policies, recent safety audits, and examples of how the facility secures and tracks resident belongings.
Overall, the Crossings at Riverview appears to offer substantial strengths in physical environment, therapy resources, and a hospitality-oriented dining and activity program. Those strengths are sometimes offset by variability in staffing, administrative stability and operational consistency. Prospective residents and families would be well served to validate the current leadership and staffing model, inspect memory-care safety measures, review dietary oversight and billing transparency, and request references from recent resident families before making a placement decision.
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Location
The Crossings at Riverview is located at 8451 US-301, Riverview, FL, 33578.
About The Crossings at Riverview
The Crossings at Riverview offers senior living services right in Los Angeles and features a mix of independent living, assisted living, memory care, nursing care, and short-term respite care. The facility supports up to 104 residents and is licensed in Florida under License #12642, being part of Priority Life Care's group of communities. Residents can choose from several room options that include shared bedrooms, studios, one-bedroom, or two-bedroom apartments, most with private baths, big windows, plush carpets, vinyl bathroom floors, and kitchenettes. People living here get support with bathing, dressing, and taking medicines if needed, and care is always personalized for each person, with staff and licensed nurses available around the clock. There's a focus on both daily help and medical needs, with telehealth services so residents can speak with doctors or nurses without leaving home.
Memory care services are available for people with Alzheimer's or other dementia, using special therapies and individual plans to help keep people safe and reduce confusion, and they've got a dedicated space called "Along the Journey" for memory care. The assisted living program helps people stay as independent as possible but provides extra support when it's needed. There's also respite care that gives short-term relief for caregivers by keeping seniors comfortable and safe for a little while. Every resident can take part in social events, games, educational activities, and crafts so there's always something to do and each week there are events and outings on and off site, so everyone can stay active and meet others. The staff supports all residents with their daily living and encourages them to try community programs and join support groups with their families.
The building itself is easy to get around, with elevators, hallways decorated with vintage posters, benches, and lots of natural light from large windows. There's a beautiful courtyard, garden beds, and outdoor spaces like a screened-in patio, walkways lined with benches, and pergolas for shade where people can relax outside. Inside, the community has a sun room, a TV lounge, a billiards room, and an activities room for group hobbies or events. Residents use an on-site beauty salon that has a styling chair and hair washing station. The dining area has wooden tables, modern lighting, and serves a variety of meals every day with flexible community cuisine options, while those in memory care have an Apt Kitchenette area with stainless steel appliances and wood-style floors surrounded by soothing neutral tones. There are devotional services offered both onsite and offsite.
People's needs often change, so care plans at The Crossings at Riverview adjust as needed, and staff works to make sure everyone feels safe and comfortable, with special programs to improve emotional well-being and create strong social bonds. Regular wellness checks, life enrichment classes, and support groups are part of daily life, and families can even take a virtual tour online and see photos and floor plans before coming to visit. The Crossings at Riverview provides a relaxed environment, practical help with health and daily needs, and a steady routine, aiming to support each resident and their family as needs change over time.
Priority Life Care stands as a prominent family-owned senior living provider that was founded in 2009 by the Petras family during a Thanksgiving dinner business presentation. The company opened its first community in Maple Heights, Ohio in 2010 and has since grown to operate 66 senior living communities spanning from New York to Texas. Headquartered in Fort Wayne, Indiana, Priority Life Care has established itself as a significant player in the senior housing industry under the leadership of Co-Founder and CEO Sevy Petras. The company received Great Place to Work certification for both 2022-2023 and 2023-2024 cycles, reflecting its commitment to workplace excellence.
People often ask...
The Crossings at Riverview offers competitive pricing, with rates starting at a cost of $3,350 per month.
The Crossings at Riverview offers assisted living and memory care.
There are 23 photos of The Crossings at Riverview on Mirador.
The full address for this community is 8451 US-301, Riverview, FL 33578.
No, The Crossings at Riverview does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Concluded that prior deficiencies were corrected after a follow-up review.
A0007ADMISSIONS - CRITERIA
11 Mar 2026Standard
11 Mar 2026Standard
Identified a deficiency in elopement prevention; not all direct care staff completed the required two drills per year.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
13 Oct 2025Complaint
13 Oct 2025Complaint
Found no deficiencies after a complaint investigation conducted on 2025-10-13.
23 Jun 2025Complaint
23 Jun 2025Complaint
Investigated a complaint and generator monitoring survey; found no deficient practices identified.
09 May 2025Monitor
09 May 2025Monitor
Found no deficiencies after a Capacity Increase Survey conducted on 2025-05-09.
17 Mar 2025Complaint
17 Mar 2025Complaint
Investigated a complaint related to generator monitoring and found no deficiencies.
16 Jul 2024Standard
16 Jul 2024Standard
Investigated a change of ownership survey and found no deficiencies.
12 Jun 2024Complaint
12 Jun 2024Complaint
Investigated a complaint in conjunction with a generator monitoring visit and found no deficiencies.
20 Feb 2024Complaint
20 Feb 2024Complaint
Investigated a complaint related to generator monitoring; found no deficiencies.
11 Jan 2024Standard
11 Jan 2024Standard
Found no deficiencies identified during a complaint survey and a biennial survey conducted on 2024-01-11.
12 Dec 2023Complaint
12 Dec 2023Complaint
Investigated 2023 complaints and found no deficiencies.
02 Nov 2023Complaint
02 Nov 2023Complaint
Found deficiencies in how residents were assisted with self-administration of medications and in the missing waiver documentation.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
23 Aug 2023Complaint
23 Aug 2023Complaint
Concluded that deficiencies were corrected on site; no current violations identified.
A0008ADMISSIONS - HEALTH ASSESSMENT
23 Aug 2023Complaint
23 Aug 2023Complaint
Investigated a complaint and related follow-up; found no deficiencies at the time of the survey.
31 Jul 2023Complaint
31 Jul 2023Complaint
Concluded that previously cited deficiencies were corrected during a follow-up review connected to a complaint and generator monitoring survey.
06 Jul 2023Complaint
06 Jul 2023Complaint
Identified deficiencies in maintaining the air conditioning systems, with two rooftop units not functioning and multiple areas affected by inadequate cooling.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
06 Jul 2023Complaint
06 Jul 2023Complaint
Investigated a complaint and follow-up; deficiencies were cited during the 07/06/2023 revisit.
15 Jun 2023Complaint
15 Jun 2023Complaint
The investigation found deficiencies in health assessments and documentation for residents, including incomplete medical examinations and admissions records, with missing or substituted documentation.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0165RISK MGMT & QA
22 May 2023Complaint
22 May 2023Complaint
Identified ongoing failure to maintain a safe, comfortable living environment due to inoperable air conditioning and related resident complaints.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
23 Mar 2023Complaint
23 Mar 2023Complaint
Investigated a complaint and found no deficiencies.
A0008ADMISSIONS - HEALTH ASSESSMENT
22 Nov 2022Complaint
22 Nov 2022Complaint
Found no deficiencies. A complaint and generator monitoring survey conducted on 2022-11-22 identified no deficient practices.
A0008ADMISSIONS - HEALTH ASSESSMENT
22 Nov 2022Complaint
22 Nov 2022Complaint
Found deficiencies identified during a follow-up complaint survey were corrected at the time of the survey.
A0004LICENSURE - REQUIREMENTS
A0008ADMISSIONS - HEALTH ASSESSMENT
05 Oct 2022Complaint
05 Oct 2022Complaint
Identified multiple deficiencies including gaps in background checks, resident care standards, and staff training, with inadequate oversight of memory care and dementia-related training.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
30 Aug 2022Complaint
30 Aug 2022Complaint
Found no deficiencies identified during the complaint investigation conducted on 08/30/2022.
03 Jun 2022Complaint
03 Jun 2022Complaint
Found deficiencies in medication labeling and orders, and gaps in resident records and care documentation.
A0162RECORDS - RESIDENT
A0025RESIDENT CARE - SUPERVISION
A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
03 Jun 2022Standard
03 Jun 2022Standard
Found deficiencies in ADRD training requirements and related staff training provisions during the review.
A0086TRAINING - ADRD
03 Jun 2022Complaint
03 Jun 2022Complaint
Investigated a complaint and found no deficiencies.
A0004LICENSURE - REQUIREMENTS
14 Apr 2022Standard
14 Apr 2022Standard
Investigated deficiencies found that ADRD training for staff was not completed within the required timeframe, and the Director of Nursing lacked evidence of Level I ADRD training within three months of employment.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0086TRAINING - ADRD
14 Apr 2022Complaint
14 Apr 2022Complaint
Identified deficiencies in dietary monitoring, medication management, and resident records during the review.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0162RECORDS - RESIDENT
21 Feb 2022Standard
21 Feb 2022Standard
Deficiencies found in staff health documentation, initial and ongoing training, and ADRD-related training requirements, with several staff lacking timely documentation and orientation.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0008ADMISSIONS - HEALTH ASSESSMENT
15 Nov 2021Standard
15 Nov 2021Standard
Found no deficiencies identified during the 11/15/2021 biennial re-licensure survey.
A0001DEFINITIONS
05 Oct 2021Standard
05 Oct 2021Standard
Investigated and found multiple deficiencies: incomplete staff records, inadequate staff training, unsafe storage of portable tanks, and background screening gaps.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0091TRAINING - DOCUMENTATION & MONITORING
A0162RECORDS - RESIDENT
A0004LICENSURE - REQUIREMENTS
A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
30 Jun 2021Complaint
30 Jun 2021Complaint
Concluded no deficiencies identified after a revisit of a prior complaint investigation and a COVID-19 infection-control survey.
01 Jun 2021Complaint
01 Jun 2021Complaint
Identified lack of adequate supervision and oversight of residents, including health and safety awareness, which contributed to a resident's hospitalization and placed other memory care residents at risk.
Class 1A0025RESIDENT CARE - SUPERVISION
16 Sept 2020Standard
16 Sept 2020Standard
Investigated a change of ownership survey conducted in conjunction with a complaint investigation; found no deficiencies at the time of the survey.
31 Aug 2020Complaint
31 Aug 2020Complaint
Found no deficiencies after investigating a complaint and performing an infection control visit.
27 Jul 2020Complaint
27 Jul 2020Complaint
Found no deficiencies.
A0004LICENSURE - REQUIREMENTS
06 Jul 2020Complaint
06 Jul 2020Complaint
Found no deficiencies after a complaint investigation focused on infection control and generator monitoring.
10 Dec 2019Complaint
10 Dec 2019Complaint
Investigated a complaint and found no deficiencies.
10 Dec 2019Monitor
10 Dec 2019Monitor
Found no deficiencies during a limited nursing services monitoring survey conducted on 2019-12-10.
23 Sept 2019Complaint
23 Sept 2019Complaint
Found no deficiencies after investigating a complaint on 2019-09-23.
28 Dec 2018Monitor
28 Dec 2018Monitor
Found no deficiencies during a CHOW survey with Limited Nursing Services conducted in conjunction with a complaint survey on 2018-12-28. No deficiencies were observed at the time of the visit.
28 Dec 2018Complaint
28 Dec 2018Complaint
Investigated a complaint and related CHOW/LNS activity; found no deficiencies at the time of the investigation.
17 May 2018Complaint
17 May 2018Complaint
Investigated an unannounced complaint and found no deficiencies at the time of the visit.
05 Mar 2018Complaint
05 Mar 2018Complaint
Investigated a complaint and found no deficiencies at the time of the investigation.
14 Nov 2017Complaint
14 Nov 2017Complaint
Investigated two unannounced complaint surveys; found no deficiencies.
03 Jul 2017Complaint
03 Jul 2017Complaint
Found no deficiencies during the visit.
30 Mar 2017Standard
30 Mar 2017Standard
Determined that the previously cited deficient practice had been corrected.
01 Mar 2017Standard
01 Mar 2017Standard
Found a deficient practice for failure to provide or document in-service training within 30 days of employment.
Class 3A0081TRAINING - STAFF IN-SERVICE
01 Mar 2017Complaint
01 Mar 2017Complaint
Found no deficiencies during two complaint surveys conducted in conjunction with a biennial re-licensure survey.
21 Nov 2016Monitor
21 Nov 2016Monitor
Found no deficiencies identified during the unannounced monitoring visit conducted on 11/21/16.
30 Dec 2015Monitor
30 Dec 2015Monitor
Concluded there were no deficiencies identified during the ECC monitoring visit.
15 Jun 2015Monitor
15 Jun 2015Monitor
Found no deficiencies.
18 Mar 2015Initial
18 Mar 2015Initial
Found no deficiencies during the licensure survey conducted on March 18, 2015.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of The Crossings at Riverview. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Crossings at Riverview directly. There is no cost for this service. We are compensated by the community you select.
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