The Crossings at Riverview

    8451 US-301, Riverview, FL 33578
    • Assisted Living
    • Memory Care

    Beautiful building, excellent staff, peace

    I moved my mom here and am very pleased - the building is beautiful, spotless and hotel-like with lovely river views. The staff are friendly, compassionate and professional, the food is excellent, activities are plentiful, and management is responsive, so we have real peace of mind.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision
    • Same day assessments

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.44·(149)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      2.8

    Pros

    • Compassionate, attentive caregiving staff
    • Strong and visible administrative leadership
    • Comprehensive care planning and transition support
    • On-call physicians and in-house therapy services
    • Culinary-trained chef with varied menus
    • Hotel-like, well-maintained interior environment
    • Riverfront setting with multiple outdoor spaces
    • Multiple dedicated activity spaces (theatre, library, salon)
    • Regular transportation and community outings
    • Spacious apartment-style units with accessibility features
    • Housekeeping, laundry, and responsive maintenance
    • Pet-friendly accommodations
    • Robust social programming and live entertainment
    • Continuity of care with consistent care partners
    • Memory-care option and specialized programming

    Cons

    • Inconsistent meal quality and dietetic oversight
    • Chronic understaffing and caregiver workload pressure
    • Variable responsiveness to urgent resident needs
    • Gaps in fall-response and clinical safety protocols
    • Inconsistent medication and clinical-management practices
    • Security and wandering-prevention practice gaps
    • Billing clarity and cost-transparency concerns
    • Variable activity participation despite programming
    • Occasional administrative turnover and limited visibility
    • Communication shortfalls during emergencies or transitions

    Summary of reviews

    The Crossings at Riverview presents as a new, hotel-like senior community with a strong emphasis on hospitality, amenities, and a scenic riverfront campus. Many families praise the facility’s physical plant: well-maintained common areas, apartment-style units with accessible design elements, multiple outdoor seating and walking areas, and dedicated activity spaces such as a theatre, library, salon, and rentable community kitchen. Housekeeping, laundry, and maintenance responsiveness are commonly cited as strengths, and the pet-friendly policy and pleasant grounds contribute to a residential, welcoming atmosphere.

    Clinical and day-to-day care receive generally positive comments about staff compassion and administrative leadership. Reviewers highlight attentive caregivers, continuity of care through consistent care partners, coordinated transition planning, on-call physician access, and in-house therapy services that can support recovery and mobility. Several families described noticeable improvements in mood and engagement for residents after moving in. At the same time, there are recurring operational concerns that prospective families should probe: staffing levels and caregiver workload are described as strained in a number of accounts, which correlates with reports of slower responsiveness at times and uneven post-incident follow-up.

    Dining and activities are prominent aspects of the community identity. The presence of a culinary-trained chef and an imaginative menu is widely noted and often cited as a differentiator. Residents and families also mention frequent social programming, live music, happy hours, outings, and a broad activities calendar. However, a pattern emerges around inconsistent meal quality over time, questions about carbohydrate-heavy menus and dietitian involvement, and occasional perception that special dietary needs or meal expectations are not consistently met. Activity offerings are plentiful and varied, but actual resident participation and follow-through have been uneven in some reports.

    Safety, clinical management, and administrative practices are areas where reviewers diverge more sharply. Several reviewers expressed concerns about fall-response protocols, medication-management reliability, restraint-use clarity, and security practices related to wandering prevention in memory care. There are also comments about billing clarity, unexpected charges, and intermittent administrative turnover or limited visibility of management. A few families cited communication gaps during emergency events or transitions of care, suggesting a need for clearer protocols and family outreach in those situations.

    Overall, The Crossings at Riverview is consistently described as an attractive, well-appointed community with many strengths in environment, amenities, and the interpersonal qualities of staff. The most important caveats for prospective residents and families are operational: confirm current staffing ratios and how they are managed during peak times; review clinical safety protocols (fall response, medication administration, restraint policies); sample meals and ask about dietitian oversight; and request clear explanations of billing practices and emergency-communication procedures. These targeted inquiries will help determine whether the facility’s strong hospitality and programming align with an individual resident’s clinical and safety needs.

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    Location

    Map showing location of The Crossings at Riverview

    The Crossings at Riverview is located at 8451 US-301, Riverview, FL, 33578.

    About The Crossings at Riverview

    The Crossings at Riverview offers senior living services right in Los Angeles and features a mix of independent living, assisted living, memory care, nursing care, and short-term respite care. The facility supports up to 104 residents and is licensed in Florida under License #12642, being part of Priority Life Care's group of communities. Residents can choose from several room options that include shared bedrooms, studios, one-bedroom, or two-bedroom apartments, most with private baths, big windows, plush carpets, vinyl bathroom floors, and kitchenettes. People living here get support with bathing, dressing, and taking medicines if needed, and care is always personalized for each person, with staff and licensed nurses available around the clock. There's a focus on both daily help and medical needs, with telehealth services so residents can speak with doctors or nurses without leaving home.

    Memory care services are available for people with Alzheimer's or other dementia, using special therapies and individual plans to help keep people safe and reduce confusion, and they've got a dedicated space called "Along the Journey" for memory care. The assisted living program helps people stay as independent as possible but provides extra support when it's needed. There's also respite care that gives short-term relief for caregivers by keeping seniors comfortable and safe for a little while. Every resident can take part in social events, games, educational activities, and crafts so there's always something to do and each week there are events and outings on and off site, so everyone can stay active and meet others. The staff supports all residents with their daily living and encourages them to try community programs and join support groups with their families.

    The building itself is easy to get around, with elevators, hallways decorated with vintage posters, benches, and lots of natural light from large windows. There's a beautiful courtyard, garden beds, and outdoor spaces like a screened-in patio, walkways lined with benches, and pergolas for shade where people can relax outside. Inside, the community has a sun room, a TV lounge, a billiards room, and an activities room for group hobbies or events. Residents use an on-site beauty salon that has a styling chair and hair washing station. The dining area has wooden tables, modern lighting, and serves a variety of meals every day with flexible community cuisine options, while those in memory care have an Apt Kitchenette area with stainless steel appliances and wood-style floors surrounded by soothing neutral tones. There are devotional services offered both onsite and offsite.

    People's needs often change, so care plans at The Crossings at Riverview adjust as needed, and staff works to make sure everyone feels safe and comfortable, with special programs to improve emotional well-being and create strong social bonds. Regular wellness checks, life enrichment classes, and support groups are part of daily life, and families can even take a virtual tour online and see photos and floor plans before coming to visit. The Crossings at Riverview provides a relaxed environment, practical help with health and daily needs, and a steady routine, aiming to support each resident and their family as needs change over time.

    About Priority Life Care

    The Crossings at Riverview is managed by Priority Life Care.

    Priority Life Care stands as a prominent family-owned senior living provider that was founded in 2009 by the Petras family during a Thanksgiving dinner business presentation. The company opened its first community in Maple Heights, Ohio in 2010 and has since grown to operate 66 senior living communities spanning from New York to Texas. Headquartered in Fort Wayne, Indiana, Priority Life Care has established itself as a significant player in the senior housing industry under the leadership of Co-Founder and CEO Sevy Petras. The company received Great Place to Work certification for both 2022-2023 and 2023-2024 cycles, reflecting its commitment to workplace excellence.

    People often ask...

    The Crossings at Riverview offers competitive pricing, with rates starting at a cost of $3,350 per month.

    The Crossings at Riverview offers assisted living and memory care.

    There are 19 photos of The Crossings at Riverview on Mirador.

    The full address for this community is 8451 US-301, Riverview, FL 33578.

    No, The Crossings at Riverview does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11968751
    StatusActive
    Facility typeAssisted Living Facility
    Capacity115 residents
    View the official license record

    Inspection Reports

    54

    Reports

    0

    Type A Citations

    0

    Type B Citations

    35

    Complaints

    11

    Years

    07 May 2026Standard
    Concluded that prior deficiencies were corrected after a follow-up review.
    • A0007ADMISSIONS - CRITERIA
    11 Mar 2026Standard
    Identified a deficiency in elopement prevention; not all direct care staff completed the required two drills per year.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    13 Oct 2025Complaint
    Found no deficiencies after a complaint investigation conducted on 2025-10-13.
    23 Jun 2025Complaint
    Investigated a complaint and generator monitoring survey; found no deficient practices identified.
    09 May 2025Monitor
    Found no deficiencies after a Capacity Increase Survey conducted on 2025-05-09.
    17 Mar 2025Complaint
    Investigated a complaint related to generator monitoring and found no deficiencies.
    16 Jul 2024Standard
    Investigated a change of ownership survey and found no deficiencies.
    12 Jun 2024Complaint
    Investigated a complaint in conjunction with a generator monitoring visit and found no deficiencies.
    20 Feb 2024Complaint
    Investigated a complaint related to generator monitoring; found no deficiencies.
    11 Jan 2024Standard
    Found no deficiencies identified during a complaint survey and a biennial survey conducted on 2024-01-11.
    12 Dec 2023Complaint
    Investigated 2023 complaints and found no deficiencies.
    02 Nov 2023Complaint
    Found deficiencies in how residents were assisted with self-administration of medications and in the missing waiver documentation.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    23 Aug 2023Complaint
    Concluded that deficiencies were corrected on site; no current violations identified.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    23 Aug 2023Complaint
    Investigated a complaint and related follow-up; found no deficiencies at the time of the survey.
    31 Jul 2023Complaint
    Concluded that previously cited deficiencies were corrected during a follow-up review connected to a complaint and generator monitoring survey.
    06 Jul 2023Complaint
    Identified deficiencies in maintaining the air conditioning systems, with two rooftop units not functioning and multiple areas affected by inadequate cooling.
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    06 Jul 2023Complaint
    Investigated a complaint and follow-up; deficiencies were cited during the 07/06/2023 revisit.
    15 Jun 2023Complaint
    The investigation found deficiencies in health assessments and documentation for residents, including incomplete medical examinations and admissions records, with missing or substituted documentation.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0165RISK MGMT & QA
    22 May 2023Complaint
    Identified ongoing failure to maintain a safe, comfortable living environment due to inoperable air conditioning and related resident complaints.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    23 Mar 2023Complaint
    Investigated a complaint and found no deficiencies.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    22 Nov 2022Complaint
    Found no deficiencies. A complaint and generator monitoring survey conducted on 2022-11-22 identified no deficient practices.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    22 Nov 2022Complaint
    Found deficiencies identified during a follow-up complaint survey were corrected at the time of the survey.
    • A0004LICENSURE - REQUIREMENTS
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    05 Oct 2022Complaint
    Identified multiple deficiencies including gaps in background checks, resident care standards, and staff training, with inadequate oversight of memory care and dementia-related training.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    30 Aug 2022Complaint
    Found no deficiencies identified during the complaint investigation conducted on 08/30/2022.
    03 Jun 2022Complaint
    Found deficiencies in medication labeling and orders, and gaps in resident records and care documentation.
    • A0162RECORDS - RESIDENT
    • A0025RESIDENT CARE - SUPERVISION
    • A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
    03 Jun 2022Standard
    Found deficiencies in ADRD training requirements and related staff training provisions during the review.
    • A0086TRAINING - ADRD
    03 Jun 2022Complaint
    Investigated a complaint and found no deficiencies.
    • A0004LICENSURE - REQUIREMENTS
    14 Apr 2022Standard
    Investigated deficiencies found that ADRD training for staff was not completed within the required timeframe, and the Director of Nursing lacked evidence of Level I ADRD training within three months of employment.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0086TRAINING - ADRD
    14 Apr 2022Complaint
    Identified deficiencies in dietary monitoring, medication management, and resident records during the review.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0162RECORDS - RESIDENT
    21 Feb 2022Standard
    Deficiencies found in staff health documentation, initial and ongoing training, and ADRD-related training requirements, with several staff lacking timely documentation and orientation.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    15 Nov 2021Standard
    Found no deficiencies identified during the 11/15/2021 biennial re-licensure survey.
    • A0001DEFINITIONS
    05 Oct 2021Standard
    Investigated and found multiple deficiencies: incomplete staff records, inadequate staff training, unsafe storage of portable tanks, and background screening gaps.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • A0091TRAINING - DOCUMENTATION & MONITORING
    • A0162RECORDS - RESIDENT
    • A0004LICENSURE - REQUIREMENTS
    • A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
    30 Jun 2021Complaint
    Concluded no deficiencies identified after a revisit of a prior complaint investigation and a COVID-19 infection-control survey.
    01 Jun 2021Complaint
    Identified lack of adequate supervision and oversight of residents, including health and safety awareness, which contributed to a resident's hospitalization and placed other memory care residents at risk.
    • Class 1A0025RESIDENT CARE - SUPERVISION
    16 Sept 2020Standard
    Investigated a change of ownership survey conducted in conjunction with a complaint investigation; found no deficiencies at the time of the survey.
    31 Aug 2020Complaint
    Found no deficiencies after investigating a complaint and performing an infection control visit.
    27 Jul 2020Complaint
    Found no deficiencies.
    • A0004LICENSURE - REQUIREMENTS
    06 Jul 2020Complaint
    Found no deficiencies after a complaint investigation focused on infection control and generator monitoring.
    10 Dec 2019Complaint
    Investigated a complaint and found no deficiencies.
    10 Dec 2019Monitor
    Found no deficiencies during a limited nursing services monitoring survey conducted on 2019-12-10.
    23 Sept 2019Complaint
    Found no deficiencies after investigating a complaint on 2019-09-23.
    28 Dec 2018Monitor
    Found no deficiencies during a CHOW survey with Limited Nursing Services conducted in conjunction with a complaint survey on 2018-12-28. No deficiencies were observed at the time of the visit.
    28 Dec 2018Complaint
    Investigated a complaint and related CHOW/LNS activity; found no deficiencies at the time of the investigation.
    17 May 2018Complaint
    Investigated an unannounced complaint and found no deficiencies at the time of the visit.
    05 Mar 2018Complaint
    Investigated a complaint and found no deficiencies at the time of the investigation.
    14 Nov 2017Complaint
    Investigated two unannounced complaint surveys; found no deficiencies.
    03 Jul 2017Complaint
    Found no deficiencies during the visit.
    30 Mar 2017Standard
    Determined that the previously cited deficient practice had been corrected.
    01 Mar 2017Standard
    Found a deficient practice for failure to provide or document in-service training within 30 days of employment.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    01 Mar 2017Complaint
    Found no deficiencies during two complaint surveys conducted in conjunction with a biennial re-licensure survey.
    21 Nov 2016Monitor
    Found no deficiencies identified during the unannounced monitoring visit conducted on 11/21/16.
    30 Dec 2015Monitor
    Concluded there were no deficiencies identified during the ECC monitoring visit.
    15 Jun 2015Monitor
    Found no deficiencies.
    18 Mar 2015Initial
    Found no deficiencies during the licensure survey conducted on March 18, 2015.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Crossings at Riverview. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Crossings at Riverview directly. There is no cost for this service. We are compensated by the community you select.

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