Shelby Crossing Health Campus

    13794 21 Mile Rd, Shelby Township, MI 48315
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate attentive staff and rehab

    I spent 12 days here and was consistently impressed by the compassionate, attentive staff and the skilled PT/OT rehab team that helped me regain strength. Meals felt restaurant-quality, rooms and common areas were immaculate, and activities kept days engaging-my family also felt well supported through recovery and hospice transitions. Overall I'm very pleased with the care and would recommend this facility.

    Current/former resident
    Aug 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.27·(22)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.8
    • Amenities

      4.8
    • Value

      4.3

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Shelby Crossing Health Campus

    Shelby Crossing Health Campus is located at 13794 21 Mile Rd, Shelby Township, MI, 48315.

    About Shelby Crossing Health Campus

    Shelby Crossing Health Campus sits on 21 Mile Road in Shelby Township, MI, as a large healthcare facility offering different levels of care under one roof. The campus provides skilled nursing, rehab services like physical and occupational therapy, as well as assisted living with medication management. People can choose independent living if they're active adults over 55, memory care if they have Alzheimer's or dementia, or even stay in senior apartments for more basic and accessible living. The place also has nursing home care for both short- and long-term needs, along with general counseling services, and offers support for families considering home care, hospice, or respite care. The team at Shelby Crossing is known for being attentive and friendly, and they help residents move safely from a wheelchair to a walker with specialized therapy programs. There are private suites with showers, kitchenettes, individually controlled air and heat, utilities included like cable TV and wireless internet, and options for laundry and housekeeping, so people don't have to handle those tasks alone. Residents can enjoy chef-prepared meals, salon services, a fitness center, pet-friendly areas, indoor spaces for gathering, resident gardens, and walking paths, which add comfort and activity to daily life; there's also resident parking, transportation, and handicap-accessible options. Within the memory care neighborhood, specially designed floor plans and programs help those with memory loss. The campus has earned awards like Best of Senior Living and Most Friendly, and staff are recognized for their compassion, even providing a walk of honor for residents who pass away. Part of Trilogy Health Services, Shelby Crossing Health Campus makes it possible to age in place, letting folks move between care levels as their health and needs change, all without leaving the campus they call home.

    About Trilogy Senior Living

    Shelby Crossing Health Campus is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

    People often ask...

    Shelby Crossing Health Campus offers assisted living, memory care, and skilled nursing.

    There are 5 photos of Shelby Crossing Health Campus on Mirador.

    The full address for this community is 13794 21 Mile Rd, Shelby Township, MI 48315.

    No, Shelby Crossing Health Campus does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAH500315083
    StatusActive
    Facility typeHomes for the Aged
    License classRegular
    Capacity40 residents
    LicenseeTrilogy Healthcare of Macomb LLC
    Care servedAged
    EffectiveAugust 1st, 2025
    ExpiresJuly 31st, 2026
    View the official license record

    Inspection Reports

    3

    Reports

    0

    Citations

    0

    Complaints

    13

    Years

    16 Feb 2026Renewal
    Found substantial compliance and renewed the license.
    19 Apr 2024Renewal
    Confirmed substantial compliance with the public health code and administrative rules; license renewed.
    12 Dec 2013Initial
    Confirmed substantial compliance and issued a six-month temporary license for 40 beds.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Shelby Crossing Health Campus. The information above has not been verified or approved by the owner or operator. For exact information, please contact Shelby Crossing Health Campus directly. There is no cost for this service. We are compensated by the community you select.

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