I'm very pleased with this senior living community - caring, professional staff and management, clean and well-appointed rooms, good meals, and lots of activities that create a warm, family-like atmosphere. I trust them with my loved ones and would happily recommend it.
Loved one of resident
Aug 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Gaps in medication-administration controls and timeliness
Inadequate staff training and new-resident orientation
Inconsistent meal quality and service timeliness
Administrative communication, paperwork, and billing process issues
Variability in housekeeping and sanitation practices
Safety monitoring gaps contributing to falls and unsupervised movement
Perceived favoritism or nepotistic hiring practices
Slow responsiveness to family concerns and complaint escalation
Summary of reviews
Reviewer feedback for Grande Ronde Retirement Residence is strongly polarized. Many families and visitors emphasize a warm, social community and consistently praise frontline caregivers for kindness, compassion, and day-to-day responsiveness. The activities team is repeatedly noted as active and creative, contributing to a busy social calendar and opportunities for residents to form friendships. Multiple reviewers described attractive common areas, large apartment options, accessible amenities (elevators, patios, workout area), and an overall welcoming atmosphere that some characterize as a second home.
At the same time, a number of operational concerns appear repeatedly and suggest areas for careful inquiry. The most prominent are staffing and clinical-practice issues: reviewers describe periods when staffing levels feel inadequate, which correlates with delays in attending to residents, reported lapses in medication timing and administration, and perceived gaps in monitoring that relate to falls or residents moving unsupervised between rooms. Several comments also raise concerns about training and new-resident orientation, implying inconsistencies in how new staff are prepared and how new residents are onboarded.
Dining and housekeeping feedback is mixed. Many reviewers enjoy fresh, home-style meals, special event treats, and the kitchen's willingness to accommodate dietary needs. Conversely, other reviewers reported inconsistent meal quality, cold or unappealing menu items, and occasional menu inaccuracies. Housekeeping and sanitation comments likewise vary: while many describe a clean, well-kept environment, some describe sanitation concerns in particular areas and variability in cleaning practices.
Administrative and leadership themes are similarly divided. Positive notes highlight helpful admissions staff, strong family advocacy from specific team members, and occasions of effective, attentive management. Counterbalancing those are recurring concerns about miscommunication, paperwork and billing errors, slow or unsatisfactory complaint follow-up, and perceptions of nepotism or preferential hiring that undermine staff morale. A small number of reviews make serious allegations regarding staff conduct; these items point to the need for prospective families to request documentation about incident investigation processes and regulatory history.
For prospective residents and families: the facility demonstrates clear strengths in community life, caregiver rapport, activities programming, and appealing apartment amenities. However, reviewers also indicate operational weaknesses—notably staffing consistency, medication practices, administrative reliability, and housekeeping variability—that could affect clinical safety and daily experience. A recommended approach is a focused tour and targeted questions: ask about staffing ratios and peak coverage, medication-administration protocols and training, recent incident or regulatory history, how complaints are documented and escalated, sample menus and meal-service timing, and how new residents are oriented. Speaking directly with current family members and observing shift change and dining service can help clarify how the facility’s praised strengths and the noted operational concerns play out in practice.
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Location
Grande Ronde Retirement Residence is located at 1809 Gekeler Ln, La Grande, OR, 97850.
About Grande Ronde Retirement Residence
Grande Ronde Retirement Residence sits at 1809 Gekeler Ln in La Grande, Oregon, right near the Blue Mountains, so seniors living here get pretty views and are close to the hospital, churches, and the Union County Senior Center, plus a few medical and professional offices when needed. The community has 114 private apartments with floor plans that include studios, one-bedroom, and two-bedroom suites, and some units have walk-in closets, private bathrooms, kitchens, patios, wall-to-wall carpeting, and individual climate control, which makes the living spaces easier and more comfortable. They offer both independent living and assisted living services along with respite care, which means people who need help with things like dressing, bathing, dining, medication reminders, and managing daily life can get it here, but people who like to do things on their own get support for that, too. There's full access around the building with elevators, a garden and courtyard to enjoy the outdoors, and lots of common spaces like lounges, a dining room full of natural light and flowers, a library, recreational rooms, and fitness areas where residents can keep active or just relax.
The staff provides round-the-clock care, including nurse coverage, and there's always someone on-site to help with emergencies, which is good for peace of mind, since safety features include emergency call systems and advanced technology to make things even safer. The facility's run by Areté Living under new management and forms part of the Frontier Senior Living network. Inside, housekeeping and linen service come weekly, so everything stays tidy without extra worry from the residents, and the maintenance staff keeps the building working like clockwork. For meals, residents eat three times a day, always restaurant-style, with food that's prepared by experienced cooks, and meals are served in the bright, welcoming dining room.
Social life stays steady with a full calendar of activities, exercise classes, movie nights, games, special trips, and group events that everyone can join if they want, and the Spark Lifestyle Program brings in a Montessori-inspired way to stay engaged and keep learning new things, which seems to be appreciated by the people living there. Amenities for a more active lifestyle include a spa and beauty salon, barber services, fitness areas, and scheduled transportation that takes residents to appointments, shopping, or just out for the day, while health and wellness checks, physical therapy, and medication assistance are provided for those who need them. Floors are easy to get around with elevators in the building, and patios or garden areas let residents get some fresh air. The residence doesn't require a long-term lease, which some might find helpful, and living here means seniors have a safe, comfortable place where care and activities are always on hand.
About Avamere
Grande Ronde Retirement Residence is managed by Avamere.
Founded in 1995 by Rick Miller in Oregon, Avamere is headquartered in Wilsonville and operates skilled nursing and rehabilitation facilities across the Pacific Northwest. Originally growing to 33 facilities, the company spun off its senior living division (Arete Living) in 2022, refocusing on skilled nursing care.
People often ask...
Grande Ronde Retirement Residence offers competitive pricing, with rates starting at a cost of $5,380 per month.
Grande Ronde Retirement Residence offers independent living, assisted living, and board and care.
There are 23 photos of Grande Ronde Retirement Residence on Mirador.
The full address for this community is 1809 Gekeler Ln, La Grande, OR 97850.
No, Grande Ronde Retirement Residence does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated an allegation of failure to provide a safe environment; found that two direct care staff did not complete required pre-service orientation training before starting work, including topics on HCBS, LGBTQIA2S+ and dementia.
Licensing—Failed to provide safe environment
13 Jun 2025Inspection
13 Jun 2025Inspection
Found that the implementation of services through evaluation and resident preference was not ensured for one resident, affecting transfers, bathing, mobility, and seating.
Licensing—Failed to properly plan care
13 Jun 2025Abuse: Neglect
13 Jun 2025Abuse: Neglect
Found neglect and abuse when a staff member did not follow the care plan during a transfer, causing a resident to fall and sustain injuries; a $250 fine was assessed.
Abuse—Failed to follow care plan
03 Apr 2025Inspection
03 Apr 2025Inspection
Investigated the allegation of unsafe medication administration and found a deficiency in the medication administration system. Missed multiple doses of high blood pressure medication occurred on several days.
Licensing—Failed to provide a safe medication administration system
02 Apr 2025Inspection
02 Apr 2025Inspection
Investigated a medication safety issue and found a failure to provide a safe medication administration system. A resident was given another resident's medication due to staff in training.
Licensing—Failed to provide a safe medication administration system
24 Mar 2025Licensure
24 Mar 2025Licensure
Investigated multiple deficiencies across administration, resident rights, health services, infection control, medications, and staffing, with immediate concerns about resident safety identified.
Deficiency—Individual Rights Settings: Privacy, Dignity
Deficiency—Individual Privacy: Own Unit
20 Mar 2025License Condition
20 Mar 2025License Condition
Found violations for failing to provide a safe environment.
Regulatory Action—Failed to provide safe environment
26 Feb 2025Inspection
26 Feb 2025Inspection
Investigated a failure in medication administration that caused a resident to experience discomfort after receiving another resident's medication and missing pain medication.
Licensing—Failed to provide a safe medication administration system
03 Dec 2024Complaint
03 Dec 2024Complaint
Investigated a failure to reflect the resident's needs in the service plan and found gaps in meal-refusal documentation and signatures for that resident.
Deficiency—Service Plan: General
03 Dec 2024Inspection
03 Dec 2024Inspection
Found deficiencies in infection prevention and control protocols.
Licensing—Failed to provide infection control
22 Nov 2024Inspection
22 Nov 2024Inspection
Investigated a privacy rights complaint and found a failure to protect residents' privacy and dignity when staff recorded video on personal cell phones.
Licensing—Failed to assure resident rights
11 Nov 2024Abuse: Neglect
11 Nov 2024Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in resident harm; a $250 fine was assessed.
Abuse—Failed to provide a safe medication administration system
04 Nov 2024Inspection
04 Nov 2024Inspection
Investigated a transportation-related complaint and found a failure to arrange or provide transportation for residents after ER visits.
Licensing—Failed to provide transportation for medical or social purposes
04 Nov 2024Inspection
04 Nov 2024Inspection
Determined that involved family members were not notified in advance of the service-planning meeting for multiple residents.
Licensing—Failed to properly plan care
04 Nov 2024Inspection
04 Nov 2024Inspection
Found that staffing did not meet ABST-indicated levels on 11/2/2024 and 11/3/2024. Inconsistencies between the staffing schedule and ABST data were identified.
Licensing—Failed to staff as indicated by ABST
02 Oct 2024Inspection
02 Oct 2024Inspection
Identified a violation of safe environment due to failure to keep interior materials, surfaces, and equipment clean and in good repair, including a resident's room in disrepair.
Licensing—Failed to provide safe environment
02 Oct 2024Inspection
02 Oct 2024Inspection
Found failure to prevent entry of insects in response to a complaint about bugs in a resident's room, violating Oregon Administrative Rules.
Licensing—Failed to control pests
14 Aug 2024Complaint
14 Aug 2024Complaint
Investigated deficiencies in resident records, service plans, and the acuity-based staffing tool, with potential for moderate harm.
Deficiency—Facility Administration: Records
Deficiency—Service Plan: General
Deficiency—Acuity-Based Staffing Tool
12 Aug 2024Inspection
12 Aug 2024Inspection
Determined that the service plan did not reflect the resident's needs as identified in the evaluation, and the BSS plan was not being implemented.
Licensing—Failed to properly plan care
23 Jul 2024Abuse: Neglect
23 Jul 2024Abuse: Neglect
Found neglect due to failing to answer a resident's call light promptly, resulting in the resident waiting on the floor for about two hours and sustaining injuries.
Abuse—Failed to answer call light in a timely manner
18 Jul 2024Inspection
18 Jul 2024Inspection
Investigated a violation for failing to report monthly vaccination status of residents and staff for three months, resulting in a $250 fine.
Licensing—Failed to report vaccination status
21 Jun 2024Inspection
21 Jun 2024Inspection
Investigated an allegation of verbal abuse and found a staff member yelled at a resident in front of others, causing verbal and emotional harm. This violated resident rights and constituted neglect.
Licensing—Failed to protect resident from verbal abuse
21 Jun 2024Inspection
21 Jun 2024Inspection
Found verbal and emotional abuse and neglect of a resident, violating resident rights.
Licensing—Failed to protect resident from mental or emotional abuse
08 Mar 2024Inspection
08 Mar 2024Inspection
Found a violation for failing to provide a safe medication administration system and for neglect/abuse related to a missed pain patch.
Licensing—Failed to provide a safe medication administration system
05 Mar 2024Abuse: Neglect
05 Mar 2024Abuse: Neglect
Found hygiene assistance not provided, leading to a prolonged rash. Violations were cited and a fine was assessed.
Abuse—Failed to provide or assist with hygiene
10 Jan 2024Inspection
10 Jan 2024Inspection
Investigated and concluded there was a failure to provide a safe medication administration system, resulting in an incorrect medication being given and a risk of harm to a resident.
Licensing—Failed to provide a safe medication administration system
19 Dec 2023Abuse: Neglect
19 Dec 2023Abuse: Neglect
Found that a bed-bound resident was not moved according to the care plan, remaining in a soiled brief for about 20 hours, resulting in violations and a $250 fine.
Abuse—Failed to follow care plan
18 Dec 2023Licensure
18 Dec 2023Licensure
Found significant sanitation and maintenance deficiencies in the kitchen and dining areas, with later determination of substantial compliance.
Deficiency—Inspections and Investigation: Insp Interval
27 Nov 2023Abuse: Neglect
27 Nov 2023Abuse: Neglect
Found neglect and abuse due to failure to provide prescribed bowel-movement medication, resulting in bowel accidents and loss of dignity; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
03 Nov 2023Inspection
03 Nov 2023Inspection
Investigated the allegation and identified a deficiency in maintaining an updated ABST that accurately reflects the resident population and their care needs. Found inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
02 Nov 2023Inspection
02 Nov 2023Inspection
Investigated and found that a resident's cash was stolen by an unknown person, and the failure to protect against financial exploitation violated rules.
Licensing—Failed to protect resident from financial exploitation
27 Oct 2023Inspection
27 Oct 2023Inspection
Investigated and found incomplete resident records. This was a violation of Oregon Administrative Rules.
Licensing—Failed to provide safe environment
27 Oct 2023Abuse: Neglect
27 Oct 2023Abuse: Neglect
Found neglect and abuse due to failure to provide proper hygiene after a bowel accident, resulting in a $250 fine.
Abuse—Failed to provide or assist with hygiene
27 Oct 2023Inspection
27 Oct 2023Inspection
Investigated a deficiency in service planning and found that the service plan based on the resident evaluation lacked a written description of who shall provide the services and what, when, how, and how often the services shall be provided.
Licensing—Failed to properly plan care
24 Aug 2023Abuse: Neglect
24 Aug 2023Abuse: Neglect
Found neglect and abuse for failing to administer prescribed bowel medication, risking harm to a resident over several days.
Abuse—Failed to administer medication as ordered
21 Jun 2023Abuse: Neglect
21 Jun 2023Abuse: Neglect
Found a violation of safe medication administration that left a resident without prescribed pain relief, constituting neglect and abuse.
Abuse—Failed to provide a safe medication administration system
31 May 2023Abuse: Neglect
31 May 2023Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in a resident receiving a double dose of anticoagulant medication and risk of harm.
Abuse—Failed to provide a safe medication administration system
28 Apr 2023Abuse: Neglect
28 Apr 2023Abuse: Neglect
Concluded that there was a failure to provide a safe medication administration system, resulting in extended medication gaps and associated discomfort, constituting neglect and abuse.
Abuse—Failed to provide a safe medication administration system
25 Apr 2023Abuse: Neglect
25 Apr 2023Abuse: Neglect
Found that a resident did not receive prescribed inhaler medication for about three weeks, causing severe coughing and discomfort. A $250 fine was assessed.
Abuse—Failed to administer medication as ordered
06 Sept 2022Abuse: Neglect
06 Sept 2022Abuse: Neglect
Determined that pain medication was not available as prescribed, leading to severe pain and hospital transport.
Abuse—Failed to have medication available
02 Aug 2022Abuse: Neglect
02 Aug 2022Abuse: Neglect
Investigated and found AV missing for about 21 hours and a safe environment not provided, indicating neglect and abuse. A $375 fine was assessed.
Abuse—Failed to provide safe environment
11 Jul 2022Inspection
11 Jul 2022Inspection
Determined that a resident experienced financial exploitation and neglect due to failure to protect from financial abuse when a ring was taken.
Licensing—Failed to protect resident from financial exploitation
24 May 2022Inspection
24 May 2022Inspection
Identified a failure in the safe medication administration process and a medication mix-up that caused a resident to become physically sick.
Licensing—Failed to provide a safe medication administration system
18 May 2022Abuse: Neglect
18 May 2022Abuse: Neglect
Found violations of care plan requirements that placed a resident at risk, and assessed a $250 fine.
Abuse—Failed to follow care plan
17 May 2022Inspection
17 May 2022Inspection
Investigated allegations of financial exploitation and found that a resident's funds were not protected and money was taken from the resident's room, constituting financial abuse and neglect of care.
Licensing—Failed to protect resident from financial exploitation
16 May 2022Validation
16 May 2022Validation
Identified deficiencies in safety, sanitation, medication management, and building maintenance during the relicensure process. A follow-up visit determined substantial compliance.
Found neglect and abuse due to failure to intervene when a resident's condition changed, with feeding assistance not added to the care plan in time.
Abuse—Failed to intervene when resident's condition changed
21 Feb 2021Inspection
21 Feb 2021Inspection
Found that a resident was subjected to an inappropriate sexual comment and touching, and the provider failed to protect the resident, constituting sexual abuse and neglect.
Licensing—Failed to protect resident from inappropriate sexual contact
18 Jun 2019Inspection
18 Jun 2019Inspection
Found that a resident's personal dignity was not maintained because they remained in dirty clothing at the end of life.
Licensing—Failed to provide service
15 Feb 2019Inspection
15 Feb 2019Inspection
Investigated and found a failure to respond to a resident's call light for over 40 minutes.
Licensing—Failed to answer call light in a timely manner
25 Nov 2018Abuse: Neglect
25 Nov 2018Abuse: Neglect
Investigated an allegation of neglect and concluded that care needs were not addressed, resulting in significant physical harm.
Abuse—Failed to provide safe environment
13 Sept 2018Inspection
13 Sept 2018Inspection
Investigated a sexual abuse allegation and concluded that a resident was subjected to unwanted sexual behavior perceived as sexual.
Licensing—Failed to assure resident rights
08 Mar 2018Abuse: Neglect
08 Mar 2018Abuse: Neglect
Found a failure to provide a safe and secure environment.
Abuse—Failed to provide safe environment
14 Jan 2018Abuse: Neglect
14 Jan 2018Abuse: Neglect
Investigated a falls-related care planning allegation and found inadequate assessment and intervention.
Abuse—Failed to adequately care plan related to falls
20 Dec 2017Abuse: Sexual abuse
20 Dec 2017Abuse: Sexual abuse
Found that a resident was not protected from an inappropriate sexual relationship with another resident.
Abuse—Failed to protect resident from inappropriate sexual contact
19 Nov 2017Abuse: Verbal/Mental abuse
19 Nov 2017Abuse: Verbal/Mental abuse
Investigated and concluded a safe environment was not provided and the verbal/mental abuse allegation was upheld.
Abuse—Failed to provide safe environment
16 Nov 2017Inspection
16 Nov 2017Inspection
Investigated the allegation of failing to answer a call light promptly and found a rule violation.
Licensing—Failed to answer call light in a timely manner
25 Apr 2017Inspection
25 Apr 2017Inspection
Investigated an allegation of failing to administer ordered medication and found deficiencies in care.
Licensing—Failed to administer ordered medication
30 Jan 2017Inspection
30 Jan 2017Inspection
Investigated the allegation of failing to comply with move-out, transfer or discharge requirements and found a violation.
Licensing—Failed to comply with move-out, transfer or discharge requirements
08 Dec 2016Abuse: Neglect
08 Dec 2016Abuse: Neglect
Identified a safety deficiency in the medication administration system and the environment; a $350 fine was assessed.
Abuse—Failed to provide a safe medication administration system
27 Oct 2016Inspection
27 Oct 2016Inspection
Found a deficiency related to unpleasant odors due to inadequate housekeeping.
Licensing—Failed to provide appropriate housekeeping services
27 Oct 2016Inspection
27 Oct 2016Inspection
Investigated an allegation and identified a deficiency: no emergency preparedness plan addressing medical needs during power outages.
Licensing—Failed to provide service
27 Oct 2016Inspection
27 Oct 2016Inspection
Investigated the allegation that a qualified caregiver was not present and found that resident grievances were not addressed.
Licensing—Failed to assure that a qualified caregiver was present
02 Oct 2016Inspection
02 Oct 2016Inspection
Investigated the allegation of an unsafe medication administration system and found a lack of a safe environment for a resident.
Licensing—Failed to provide a safe medication administration system
21 Mar 2016Inspection
21 Mar 2016Inspection
Found a violation for failing to provide a safe and secure environment.
Licensing—Failed to provide safe environment
04 Feb 2016Inspection
04 Feb 2016Inspection
Investigated an allegation of failure to prevent theft or misuse of medication and found medications missing due to improper administration.
Licensing—Failure to provide a system that prevents theft or misuse of medication
06 Jan 2016Abuse: Neglect
06 Jan 2016Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to follow the care plan, resulting in inappropriate care.
Abuse—Failed to follow care plan
22 Sept 2015Abuse: Financial abuse
22 Sept 2015Abuse: Financial abuse
Found that a secure environment was not provided, resulting in financial loss to residents.
Abuse—Failed to provide safe environment
26 Jun 2014Inspection
26 Jun 2014Inspection
Found that a safe environment was not provided and appropriate care for a resident was not provided.
Licensing—Failed to provide safe environment
26 Jun 2014Inspection
26 Jun 2014Inspection
Investigated the allegation and found a failure to obtain a medical order and to assess and intervene.
Licensing—Failed to obtain medical order
27 Nov 2013Inspection
27 Nov 2013Inspection
Investigated the allegation that medication was not administered as ordered and identified deficiencies in the medication administration system.
Licensing—Failed to administer medication as ordered
02 Jul 2013Abuse: Physical Abuse
02 Jul 2013Abuse: Physical Abuse
Investigated an allegation of failing to provide a safe environment and found a safety deficiency resulting in physical harm.
Abuse—Failed to provide safe environment
24 Jun 2013Inspection
24 Jun 2013Inspection
Found a substantiated violation alleging failure to assure resident rights and a safety deficiency resulting in physical harm.
Licensing—Failed to assure resident rights
20 Feb 2013Abuse: Financial abuse
20 Feb 2013Abuse: Financial abuse
Concluded that a safe and secure environment was not provided.
Abuse—Failed to provide safe environment
27 Aug 2012Inspection
27 Aug 2012Inspection
Investigated and found a failure to maintain an adequate medication administration system.
Licensing—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Grande Ronde Retirement Residence. The information above has not been verified or approved by the owner or operator. For exact information, please contact Grande Ronde Retirement Residence directly. There is no cost for this service. We are compensated by the community you select.
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