I moved my mom here and I'm very happy with the caring, responsive staff and the very clean, attractive facility. Rooms are spacious, meals tasty and customizable, and there are plenty of activities and outings to keep her engaged. Staff keep family informed, prioritize safety, and made the transition smooth-overall a comforting, family-like place.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.11·(36)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.2
Meals
4.3
Amenities
4.0
Value
4.1
Pros
Compassionate, attentive caregiving staff
Responsive assistance and prompt call-button responses
Strong leadership with emphasis on staff training
Customizable and well-liked meal options
Engaging social and recreational programming
Clean, well-maintained interior spaces
Supportive move-in and transition assistance
Regular housekeeping services
Active family communication and updates
On-site memory-care transfer option nearby
Cons
Inconsistent staff communication and coordination
Gaps in medication-management processes
Variable responsiveness to emergency/call systems
Inconsistent timeliness of personal-care tasks
Variable meal quality and inconsistent nutritional balance
Inconsistent staff training and competency across shifts
Security-control gaps for resident personal property
Management–staff relations and disciplinary concerns
Physical-layout and accessibility limitations in bad weather
Summary of reviews
Overall impression: Reviewers present a broadly positive view of Callahan Village’s daily-life environment while also identifying several operational weaknesses that merit inquiry during a visit. Families and residents consistently praise the facility’s compassionate, hands-on caregiving culture, visible leadership focus on training, and a generally clean, attractive environment. At the same time, a subset of comments raises concerns about operational consistency in clinical and service processes.
Care and staff: Many families describe caregiving staff as gentle, patient, and invested in resident well-being; several reviews specifically note staff who go out of their way to assist, rapid assistance for nighttime needs, and supportive transition help for new residents. Leadership is portrayed as engaged, with an emphasis on staff mentorship and continuing education. However, there are recurring operational concerns: inconsistent staff communication and coordination between shifts, gaps in medication-management processes, and instances of delayed responses to call systems. These suggest variability in practice that could affect safety and timeliness of care depending on staffing or shift.
Dining and activities: The community offers structured activities (puzzles, cooking classes, outings, movies, educational programming) and many reviewers emphasize a strong sense of community and social engagement. Dining is often described positively — customizable meals, large kitchen, and occasions when residents are very satisfied with choices. Conversely, other comments indicate inconsistent meal quality, meals described as carbohydrate-heavy with limited protein, and occasional freshness concerns. Prospective residents should observe a mealtime and ask about menu rotation, special-diet accommodations, and how dietary concerns are handled.
Facilities and safety: The physical plant is frequently described as attractive, clean, and well maintained, with appropriate housekeeping and a family-like atmosphere. Noted positives include safe apartments, weekly housekeeping, and proximity to a memory-care option for future needs. Operational concerns in this domain include physical-layout issues (difficult access to dining in inclement weather) and reported security-control gaps related to personal property. Additionally, some comments imply inconsistent fall-prevention practices and delays in emergency response that families may want to clarify.
Management and communication patterns: Reviewers offer mixed impressions of management. Many describe approachable, helpful leadership that supports families through admissions and Medicaid processes, and keeps families informed. Others raise concerns about management tone, disciplinary actions, and excuses for operational lapses. The most consistent pattern across negative comments is uneven communication — between staff members, and between staff and families — which can amplify clinical or service problems when it occurs.
Notable patterns and guidance for families: The dominant strengths are compassionate staff, strong resident engagement, and a pleasant physical environment. The dominant risks are operational inconsistency: variability in communication, medication and personal-care timeliness, meal quality, and some security and accessibility issues. When considering Callahan Village, prospective residents and families should tour during a mealtime, test the call system, ask for documentation of staffing levels and training practices, inquire about medication-safety protocols and incident follow-up, and discuss property-security measures. These targeted questions can help determine whether the facility’s strong culture of care is consistently applied in the specific unit and shift where a prospective resident would live.
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Location
Callahan Village Retirement and Assisted Living is located at 1801 NW Garden Valley Blvd, Roseburg, OR, 97471.
About Callahan Village Retirement and Assisted Living
Callahan Village Retirement and Assisted Living sits right in the heart of Douglas County, in Roseburg, Oregon, and is part of Compass Senior Living, with a focus on helping seniors live well, stay connected, and get the support they need, and you'll notice right off how their dedicated team works to make a comfortable and welcoming place for everyone, offering a range of living options from independent living to assisted living and memory care, which can really help people who live with Alzheimer's or other dementias. Residents can get help with daily activities like bathing, dressing, and managing medications, and the Wellness Team is there around the clock, so there's always someone nearby if help is needed, no matter the time of day or night. The apartments are spacious and efficient, with handicap-friendly and wheelchair access for those who need it, and the total community size is only four beds, so the care is more personal and it's easier to know people. There's a daily activities calendar-games, classes, and outings for all abilities-encouraging people to get involved and stay social, and you'll see that True North Programs give person-directed care, really paying attention to each person's likes and needs, since personal well-being and connection are important. Staff members and care partners show real care for the residents, working patiently and thinking creatively to help everyone adjust to community life or changes in health, which you can really feel in the quiet moments and easy chats that happen throughout the day. The environment is calm, supportive, and positive, with amenities set up for seniors to keep as independent as possible while getting help if or when it's wanted, and that means there's a unique mix of freedom and assistance. Everyone gets a care plan designed for them by professional caregivers, and the community is committed to equal opportunity housing, making sure no one feels left out. The focus stays on building strong relationships, offering support, and making daily life a little bit brighter, and that seems to work quite well for the folks who call Callahan Village home.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
Callahan Village Retirement and Assisted Living offers competitive pricing, with rates starting at a cost of $4,868 per month.
Callahan Village Retirement and Assisted Living offers independent living, assisted living, and continuing care retirement community.
There are 41 photos of Callahan Village Retirement and Assisted Living on Mirador.
Yes, Callahan Village Retirement and Assisted Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1801 NW Garden Valley Blvd, Roseburg, OR 97471.
No, Callahan Village Retirement and Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that ABST evaluations were not completed or updated quarterly for each resident.
Licensing—Failed to staff as indicated by ABST
08 Dec 2024Inspection
08 Dec 2024Inspection
Investigated the allegation and found staffing did not meet ABST requirements on two of three shifts on 12/08/24. Found a violation of Oregon Administrative Rules.
Licensing—Failed to staff as indicated by ABST
08 Dec 2024Inspection
08 Dec 2024Inspection
Found staffing levels did not meet ABST indications on two of three shifts on 12/8/2024.
Licensing—Failed to staff as indicated by ABST
04 Dec 2024Inspection
04 Dec 2024Inspection
Found that staffing did not consistently meet the acuity-based staffing plan for one shift, creating potential for harm.
Licensing—Failed to staff as indicated by ABST
12 Aug 2024Inspection
12 Aug 2024Inspection
Investigated a resident rights/alleged abuse case and identified verbal abuse, neglect, and failure to protect the resident from verbal/emotional abuse, with a fine assessed.
Licensing—Failed to protect resident from mental or emotional abuse
11 Jul 2024Licensure
11 Jul 2024Licensure
Determined substantial compliance with the applicable meals and food sanitation rules. Found no deficiencies.
Deficiency—Comment
30 Oct 2023Abuse: Neglect
30 Oct 2023Abuse: Neglect
Investigated found that staff failed to intervene when a resident's condition changed, resulting in a fall and hospitalization for a UTI, constituting abuse and neglect.
Abuse—Failed to intervene when resident's condition changed
15 Aug 2023Licensure
15 Aug 2023Licensure
Determined substantial compliance with meals-related requirements and food sanitation rules.
Deficiency—Comment
01 Aug 2022Inspection
01 Aug 2022Inspection
Found failure to submit timely weekly reporting of vaccinated individuals, residents, and staff to the proper authority for a 30-day period.
Licensing—Failed to submit timely or adequate staffing documentation
14 Feb 2022Validation
14 Feb 2022Validation
Identified deficiencies in infection control, service plans, RN delegation for insulin, medication administration records, and building maintenance.
Investigated and found that a resident did not receive eye medication for two days and a safe medication administration system was not provided, risking harm.
Abuse—Failed to provide a safe medication administration system
21 Jul 2021Abuse: Neglect
21 Jul 2021Abuse: Neglect
Investigated found that a caregiver of the opposite sex showered the resident, contrary to the care plan, causing distress and discomfort.
Abuse—Failed to follow care plan
16 Apr 2021Inspection
16 Apr 2021Inspection
Investigated a financial exploitation allegation and found a resident's money was stolen and not protected.
Licensing—Failed to protect resident from financial exploitation
23 Sept 2019Abuse: Neglect
23 Sept 2019Abuse: Neglect
Found a failure to administer medications as ordered, resulting in harm and risk of harm.
Abuse—Failed to provide a safe medication administration system
29 Aug 2019Abuse: Neglect
29 Aug 2019Abuse: Neglect
Found failure to administer medications as ordered, creating risk of harm.
Abuse—Failed to administer medication as ordered
03 Oct 2018Inspection
03 Oct 2018Inspection
Found a licensing violation for failing to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
03 Oct 2018Abuse: Neglect
03 Oct 2018Abuse: Neglect
Determined neglect occurred by failing to provide timely pain relief, resulting in unreasonable discomfort, and assessed a $250 fine.
Abuse—Failed to provide appropriate pain control
16 Jan 2018Inspection
16 Jan 2018Inspection
Found that housekeeping services were not provided as required.
Licensing—Failed to provide appropriate housekeeping services
01 Aug 2017Abuse: Neglect
01 Aug 2017Abuse: Neglect
Found a deficiency in maintaining an adequate medication system. This deficiency could affect resident safety.
Abuse—Failed to provide a safe medication administration system
19 Jun 2017Inspection
19 Jun 2017Inspection
Identified neglect of care due to failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
17 Feb 2017Inspection
17 Feb 2017Inspection
Found a failure to administer medications as ordered. The issue involved no harm or potential for minor harm.
Licensing—Failed to administer medication as ordered
07 Oct 2016Abuse: Neglect
07 Oct 2016Abuse: Neglect
Investigated a neglect allegation and concluded that appropriate toileting needs were not provided for a resident.
Abuse—Failed to follow care plan
21 Sept 2016Inspection
21 Sept 2016Inspection
Investigated a medication administration allegation and found an inadequate medication system.
Licensing—Failed to administer medication as ordered
21 Sept 2016Inspection
21 Sept 2016Inspection
Found a deficiency related to a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
11 Aug 2016Abuse: Neglect
11 Aug 2016Abuse: Neglect
Found failure to administer oxygen as prescribed by doctor.
Abuse—Failed to follow care plan
01 Aug 2016Abuse: Neglect
01 Aug 2016Abuse: Neglect
Found failure to provide a safe medication administration system and assessed a $300 fine.
Abuse—Failed to provide a safe medication administration system
07 Jun 2016Inspection
07 Jun 2016Inspection
Found a deficiency for not providing sufficient staff to respond to resident calls in a timely manner.
Licensing—Failed to answer call light in a timely manner
20 May 2016Inspection
20 May 2016Inspection
Concluded that a safe environment was not provided due to inappropriate verbal comments toward a resident.
Licensing—Failed to provide safe environment
08 Mar 2016Inspection
08 Mar 2016Inspection
Investigated the staffing allegation and found insufficient staff to meet residents' needs per rule.
Licensing—Failed to provide appropriate staffing
30 Nov 2015Inspection
30 Nov 2015Inspection
Investigated an allegation of inadequate housekeeping and found areas not kept free of unpleasant odors.
Licensing—Failed to provide appropriate housekeeping services
30 Nov 2015Inspection
30 Nov 2015Inspection
Investigated a housekeeping allegation and found the toilet was not kept clean.
Licensing—Failed to provide appropriate housekeeping services
17 Aug 2015Abuse: Neglect
17 Aug 2015Abuse: Neglect
Found that medications were not provided correctly.
Abuse—Failed to provide a safe medication administration system
17 Aug 2015Abuse: Neglect
17 Aug 2015Abuse: Neglect
Investigated a failure to assess and intervene when a resident's condition changed.
Abuse—Failed to intervene when resident's condition changed
17 Mar 2015Inspection
17 Mar 2015Inspection
Investigated a medication safety issue and found deficiencies in the medication administration system.
Licensing—Failed to provide a safe medication administration system
12 Jan 2015Abuse: Financial abuse
12 Jan 2015Abuse: Financial abuse
Investigated a financial abuse allegation and identified a deficiency in providing a safe/secure medication system.
Abuse—Failure to provide a system that prevents theft or misuse of medication
01 Jan 2015Abuse: Neglect
01 Jan 2015Abuse: Neglect
Investigated allegations found a failure to provide services and to follow the care plan. Deficiencies were identified.
Abuse—Failed to provide service
11 Aug 2014Inspection
11 Aug 2014Inspection
Investigated an allegation that the medication administration system was not adequately maintained and found deficiencies.
Licensing—Failed to provide a safe medication administration system
14 Dec 2013Inspection
14 Dec 2013Inspection
Investigated a complaint and identified a safety deficiency involving failure to protect an RV from theft. A $300 fine was assessed.
Licensing—Failed to provide safe environment
03 Nov 2013Abuse: Financial abuse
03 Nov 2013Abuse: Financial abuse
Investigated an allegation of a failed safe environment and found a deficiency involving missing medication; a $350 fine was assessed.
Abuse—Failed to provide safe environment
15 Oct 2013Abuse: Neglect
15 Oct 2013Abuse: Neglect
Found failure to follow care plan, resulting in a $300 fine.
Abuse—Failed to follow care plan
12 Apr 2013Abuse: Financial abuse
12 Apr 2013Abuse: Financial abuse
Found that a resident was not protected from theft after investigating an allegation of unsafe environment.
Abuse—Failed to provide safe environment
13 Mar 2013Abuse: Financial abuse
13 Mar 2013Abuse: Financial abuse
Found a resident's money was not protected from theft.
Abuse—Failed to provide safe environment
20 Jan 2013Abuse: Financial abuse
20 Jan 2013Abuse: Financial abuse
Investigated a financial abuse allegation and found a resident was not protected from theft.
Abuse—Failed to provide safe environment
27 Feb 2012Abuse: Financial abuse
27 Feb 2012Abuse: Financial abuse
Determined that the allegation of failing to provide a safe environment and protect from theft was confirmed.
Abuse—Failed to provide safe environment
09 Feb 2012Inspection
09 Feb 2012Inspection
Found a failure to provide a safe environment. Deficiencies were identified.
Licensing—Failed to provide safe environment
05 Sept 2011Abuse: Financial abuse
05 Sept 2011Abuse: Financial abuse
Found financial abuse with substantiated findings and a safety failure by not protecting a resident from theft.
Abuse—Failed to provide safe environment
01 Feb 2011Inspection
01 Feb 2011Inspection
Found failure to maintain an adequate medication system. The issue related to providing a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
27 Jan 2011Abuse: Financial abuse
27 Jan 2011Abuse: Financial abuse
Found a safety deficiency where a resident was not protected from theft.
Abuse—Failed to provide safe environment
18 Jan 2011Inspection
18 Jan 2011Inspection
Determined that a resident rights violation occurred and was substantiated. Found that residents were not protected from inappropriate verbal comments.
Licensing—Failed to assure resident rights
13 Nov 2010Inspection
13 Nov 2010Inspection
Substantiated that a safe environment was not provided, with a resident's RV left unprotected from theft.
Licensing—Failed to provide safe environment
28 Jun 2010Inspection
28 Jun 2010Inspection
Investigated and found a failure to follow the care plan.
Licensing—Failed to follow care plan
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Callahan Village Retirement and Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Callahan Village Retirement and Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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