Mirador estimate
    $3,200/month

    Morningside of Bellgrade

    2800 Polo Pkwy, Midlothian, VA 23113
    • Assisted Living
    • Memory Care

    Excellent care, clean and supportive

    I moved my mom here and am very pleased - beautiful, clean community with caring, attentive staff who went above and beyond, great meals and activities, strong memory-care and hospice support, and convenient location with in-room/mobile ER options. Highly recommend.

    Loved one of resident
    Sep 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.06·(166)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      3.4
    • Amenities

      3.6
    • Value

      3.0

    Pros

    • Clean and well-maintained common areas
    • Caring and personable direct-care staff
    • Strong physical and occupational therapy services
    • Restaurant-style dining with varied menu options
    • Active, varied activity program and regular outings
    • Spacious, comfortable resident rooms
    • On-site medical provider availability (NP/physician visits)
    • Laundry and beauty/salon services on-site
    • Pet-friendly environment and therapy-animal visits
    • Responsive move-in assistance and admissions support
    • Transportation/van for off-site trips
    • Accessible inspection and public-report transparency

    Cons

    • Inconsistent staffing levels, particularly nights and memory care
    • Sanitation and odor concerns in some common areas and hallways
    • Medication-management inconsistencies and documentation gaps
    • Gaps in clinical-incident response and emergency attention
    • Variable housekeeping and laundry follow-through
    • Inconsistent dining execution and food-temperature issues
    • Poor administrative communication and billing process errors
    • High staff turnover and uneven staff conduct or bedside manner
    • Insufficient dementia-specific behavioral training for some cases
    • Limited outdoor common-area space and limited technology for programming
    • Variable activity engagement and scheduling consistency
    • Allegations of regulatory and safety compliance concerns

    Summary of reviews

    Morningside of Bellgrade elicits a broad mix of positive and negative impressions. Strengths commonly cited include a clean, well-kept interior, personable direct-care staff, and a robust therapy program—physical and occupational therapy are repeatedly identified as standouts. Dining is positioned as a restaurant-style service with menus and a la carte options; many families find the food better than average and appreciate flexible meal times. The community offers a full activities calendar with regular outings, live music, bingo and special events, supported transportation, laundry and salon services, and on-site clinical coverage several days per week, all of which contribute to an engaged, social atmosphere for many residents.

    At the same time, reviewers describe substantial variability in daily operations. Staffing levels are inconsistent in several areas, particularly overnight shifts and the memory-care unit, which reviewers link to delayed responses, missed care tasks, and uneven supervision. Housekeeping and laundry follow-through are uneven; while common areas are often described as clean, there are noted sanitation and odor concerns in some hallways and units. Dining execution also varies: the menu and portioning are positives, but delivery and temperature control have been inconsistent for some residents. Therapy and activities are frequently praised, yet the degree to which residents participate or the programs are actively staffed can fluctuate.

    Clinical and administrative reliability is an important pattern to highlight. Multiple reviews describe medication-administration problems, early-morning awakenings for medications, and delays or inaccuracies in nursing follow-up. A number of reviewers recount delayed or inadequate attention during clinical incidents (for example after falls), which points to gaps in incident-response protocols and family communication. Administrative issues are another recurring theme: families have experienced billing errors, missing or delayed refunds, inconsistent handling of contracts (including VA paperwork), and uneven responsiveness from management on grievances.

    Leadership and staffing stability appear variable over time. Several families compliment specific staff members and leaders for excellent, compassionate care and strong move-in support; others note high turnover, personality or conduct issues among some aides, and perceived management indifference. Memory-care suitability is sometimes called into question for residents with particular dementia-related behaviors; families suggest asking how the community handles behavioral outbursts and staff training in dementia-specific approaches. There are also isolated but serious allegations concerning regulatory and safety compliance that prospective families should investigate directly.

    For prospective residents and families: a visit that includes observation of mealtime service, a tour of both assisted-living and memory-care areas, direct questions about staffing ratios (day/night and for memory care), medication administration protocols, housekeeping and laundry schedules, recent inspection reports, and billing/contract procedures is advisable. Ask for names of on-site clinical staff and frequency of visits, and request examples of how the community handles clinical incidents and family communication. Morningside of Bellgrade offers many institutional strengths—therapy services, varied activities, and a welcoming dining model—but consistency in staffing, clinical response, housekeeping, and administrative processes appears to be the key issue that families should evaluate closely during any decision process.

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    Location

    Map showing location of Morningside of Bellgrade

    Morningside of Bellgrade is located at 2800 Polo Pkwy, Midlothian, VA, 23113.

    About Morningside of Bellgrade

    Morningside of Bellgrade offers a wide range of senior living options, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Continuing Care Retirement Communities, so folks can get the kind of help they need as time goes on, whether it's assisted living with help for daily tasks like bathing and dressing, or specialized memory care for seniors with Alzheimer's disease and other dementias, and the place is set up to try to make residents comfortable and to keep things simple. Residents get three meals a day plus snacks, and meals are served restaurant-style, or you can choose the MyChoice Dining Program or meal plan if that suits you better. There's an emergency call system in each apartment, controlled building entry, private or furnished rooms, and you can bring your pet or take part in pet therapy since it's a pet-friendly spot. There are three pools-indoor heated, indoor, and outdoor-and folks can walk along green paths, past the lake, pond, gazebo, and park, so you do get a sense of nature right there on the grounds.

    There's always staff on duty 24/7, with nurses and other professionals offering personalized treatment plans, medication management, home care, health monitoring, help with daily life, and even speech, physical, or occupational therapy, plus hospice services if you ever need them. The place uses an emergency response system, too, and the staff help arrange anything from scheduled local transportation to visits with outside healthcare providers. Weekly housekeeping, linen changes, and personal laundry are handled, and you get housekeeping and in-house doctor visits, too. If folks like to keep busy, there's always something on the calendar-movie nights, game nights, exercise classes, enrichment programs, social events, group trips, volunteer shindigs, and clubs. Amenities cover all sorts of things like a beauty salon and barbershop, activity studio, card and game room, bar and lounge, community computer stations, chapel, care-focused dining rooms, a full kitchen, and a private dining room for family get-togethers.

    The community's got a warm setting, indoor and outdoor spots for relaxing, and a focus on safety without being too closed in, like the gated entry and security features. If gardening's your thing, there's a community garden, and if you like shopping or outings, transportation is available or parking if you drive. The Memory Care program's designed to help reduce confusion and prevent wandering, with staff trained for these kinds of needs, and there's both Assisted Living and Memory Care floor plans you can look at. The staff work with each resident to offer a plan that fits, including outpatient rehab if recovery is needed, and there are respite and transitional care options for folks who may just need shorter or in-between stays. The whole place tries to keep a vibrant social setting, and there are bright spaces, green plants, and communal rooms that help folks feel at home, even when they need care and support. Funding's private, and tours are available to get a closer look at floor plans, prices, and the detailed services offered.

    About Five Star Senior Living

    Morningside of Bellgrade is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

    People often ask...

    Morningside of Bellgrade offers competitive pricing, with rates starting at a cost of $3,200 per month.

    Morningside of Bellgrade offers assisted living and memory care.

    There are 57 photos of Morningside of Bellgrade on Mirador.

    The full address for this community is 2800 Polo Pkwy, Midlothian, VA 23113.

    No, Morningside of Bellgrade does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number45766
    Facility typeAssisted Living Facility
    License class1yr
    Capacity130 residents
    Care servedAssisted Living, Non-ambulatory, Special Care Un
    ExpiresDecember 31st, 2026
    Special certificationAssisted Living, Non-Ambulatory, Special Care Un
    View the official license record

    Inspection Reports

    26

    Reports

    63

    Citations

    0

    Complaints

    5

    Years

    20 Jul 2026Inspection
    Investigated a complaint about staffing and residents' rights and found no deficiencies.
    20 Jul 2026Inspection
    Found no deficiencies.
    30 Dec 2025Inspection
    Found no deficiencies. No violations cited.
    29 Dec 2025Inspection
    Investigated the complaint and found no deficiencies.
    29 Sept 2025Inspection
    Cited a deficiency for inadequate personal care and supervision after a resident was found in soiled conditions.
    • 22VAC40-73-(6)-460-H
    25 Jul 2025Inspection
    Found violations for failing to administer medications according to physician orders.
    • 22VAC40-73-(6)-680-D
    25 Jul 2025Inspection
    Cited deficiencies related to medication administration, incident reporting, and supervision.
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(6)-460-D
    • 22VAC40-73-(2)-70-A
    25 Jul 2025Inspection
    Investigated a medication-management deficiency due to starting, changing, or discontinuing medications without a valid prescriber order.
    • 22VAC40-73-(6)-650-A
    16 Dec 2024Inspection
    Identified two deficiencies: foul odors in the building and failure to review resident rights annually.
    • 22VAC40-73-(6)-550-G
    • 22VAC40-73-(8)-870-B
    21 Jun 2024Inspection
    Identified multiple deficiencies in resident records, admission and care documentation, staff training, and safety-related areas. Violations were cited.
    • 22VAC40-73-(6)-560-I
    • 22VAC40-73-(6)-550-G
    • 22VAC40-73-(6)-560-E
    • 22VAC40-73-(5)-380-A
    • 22VAC40-73-(8)-940-A
    • 22VAC40-73-(10)-1080-B
    • 22VAC40-73-(10)-1110-B
    • 22VAC40-73-(8)-870-B
    • 22VAC40-73-(5)-380-B
    • 22VAC40-73-(3)-210-B
    • 22VAC40-73-(3)-120-A
    • 22VAC40-73-(6)-450-F
    • 22VAC40-73-(6)-440-A
    • 22VAC40-73-(6)-440-A
    08 May 2024Inspection
    Investigated a complaint alleging issues with resident care and related services; found no deficiencies.
    08 May 2024Inspection
    Investigated the allegation of non-compliance in resident care and related services and found no deficiencies.
    03 Apr 2024Inspection
    Found deficiencies in supervising residents' schedules, care, and activities, including prevention of falls and wandering from the premises.
    • 22VAC40-73-(6)-460-D
    03 Apr 2024Inspection
    Investigated a complaint about resident care and related services and found no deficiencies.
    07 Dec 2022Inspection
    Identified deficiencies in initial care planning before admission, updating assessments after significant changes in condition, and verification of staff job descriptions and orientation.
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(3)-250-C
    • 22VAC40-73-(6)-440-A
    21 Oct 2022Inspection
    Found multiple deficiencies in care planning, allergy documentation, decision-maker prioritization, signing of care plans, medication handling, and emergency planning.
    • 22VAC40-73-(5)-320-A
    • 22VAC40-73-(6)-520-I
    • 22VAC40-73-(9)-960-B
    • 22VAC40-73-(10)-1100-C
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(6)-680-B
    • 22VAC40-73-(6)-450-E
    21 Oct 2022Inspection
    Found no deficiencies.
    18 May 2022Inspection
    Found multiple deficiencies in resident care, safety, medication management, and record-keeping, resulting in cited violations.
    • 22VAC40-73-(8)-860-G
    • 22VAC40-73-(6)-680-B
    • 22VAC40-73-(6)-450-E
    • 22VAC40-73-(2)-70-A
    • 22VAC40-73-(3)-250-D
    • 22VAC40-73-(5)-325-B
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(6)-490-B
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(6)-680-D
    • 22VAC40-90-(BC2)-30-C
    • 22VAC40-90-(BC3)-40-B
    • 22VAC40-73-(6)-490-D
    • 22VAC40-73-(3)-250-C
    02 Feb 2022Inspection
    Identified deficiencies related to infection control, physician orders, and medication documentation during a focused follow-up review.
    • 22VAC40-73-(2)-100-A
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(6)-650-E
    22 Nov 2021Inspection
    Identified four deficiencies related to shift communication, supervision of wandering, incomplete preliminary care plans for cognitive impairment, and documentation of changes in residents' conditions.
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(4)-300-B
    • 22VAC40-73-(6)-460-D
    • 22VAC40-73-(6)-460-E
    10 Nov 2021Inspection
    Identified multiple deficiencies in medication documentation, care planning alignment with assessments, and physician orders.
    • 22VAC40-73-(6)-650-B
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(6)-680-I
    05 Nov 2021Inspection
    Found no deficiencies.
    08 Oct 2021Inspection
    Identified that the administrator did not serve on-site full-time as required for a dual-licensed residential and care community.
    • 22VAC40-73-(3)-150-F
    12 Aug 2021Inspection
    Identified deficiencies in mandated reporting, medication order documentation, and resident rights, with violations issued.
    • 22VAC40-73-(3)-130-A
    • 22VAC40-73-(6)-650-B
    • 63.2-(18)-1808-A
    24 Jun 2021Inspection
    Concluded no deficiencies found after a remote monitoring review of care and related services for 101 residents.
    23 Jun 2021Inspection
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Morningside of Bellgrade. The information above has not been verified or approved by the owner or operator. For exact information, please contact Morningside of Bellgrade directly. There is no cost for this service. We are compensated by the community you select.

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