Pricing ranges from
    $3,809 – 4,951/month

    Brookdale Union Park

    1316 Patterson St, Monroe, NC 28112
    • Assisted Living

    Warm home-like community, attentive staff

    I moved my mom in and have been very pleased - the community feels warm and home-like, the building is spotless, and common areas are bright and welcoming. Staff are friendly, professional, and attentive (Nurse Becky Ashburner truly went above and beyond), meals and activities are varied, and on-site therapy and amenities make daily life easy. Communication and admissions were smooth overall; a very positive experience.

    Loved one of resident
    Aug 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.97·(70)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      3.9
    • Amenities

      3.7
    • Value

      3.0

    Pros

    • Compassionate, attentive caregiving staff
    • 24/7 nursing availability
    • Individualized care plans
    • Continuum of care from independent living to memory care
    • On-site physical and occupational therapy
    • Engaging activity program with outings and classes
    • Regular exercise classes (Be Fit)
    • Creative menus with dietary accommodations
    • Immaculate, restaurant-style dining area
    • Transportation for appointments and shopping
    • On-site salon and weekly hair stylist
    • Recreation room, library, and game room
    • Garden and courtyard common areas
    • Bright, well-lit common spaces
    • Recent room refreshes (repainting, recarpeting, updated lighting)
    • Small, close-knit environment where staff know residents
    • Pet-friendly community
    • Streamlined, helpful admissions and move-in process
    • Respite care availability

    Cons

    • Inconsistent staffing levels and staff turnover
    • Gaps in clinical oversight and medication-management processes
    • Gaps in resident supervision and elopement-prevention practices
    • Aging building with deferred maintenance in some areas
    • Inconsistent meal quality and nutrition adequacy
    • Variable staff professionalism and family communication
    • Billing and financial-administration inconsistencies
    • Unreliable laundry and personal-item tracking
    • Limited private-room availability and room-type options
    • Restrictive mobility-device policies
    • Activity scheduling conflicts and limited program variety at times
    • Pest-control concerns
    • Restrictions on admitting higher-acuity medical cases
    • High overall cost and additional activity/fee structure

    Summary of reviews

    Brookdale Union Park presents as a community with notable strengths in person-centered caregiving, a broad activity program, and clinical supports. Many families describe warm, compassionate staff who create a home-like atmosphere; staff often know residents by name and provide individualized care plans. The community offers a full continuum of care from independent living through memory care, with on-site physical and occupational therapy and 24/7 nursing presence cited as positives.

    Dining and activities are recurring highlights for families. The dining room is frequently described as clean and restaurant-like, with creative menus and accommodations for dietary needs. The activity program includes exercise classes (Be Fit), social outings, games, and on-site amenities such as a salon, library, recreation room, and garden courtyards. Transportation for shopping and appointments and regular social programming support resident engagement and social connection.

    Facility condition and operations present a mixed picture. Several families report recent room updates (repainting, recarpeting, refreshed lighting and countertops) and bright, well-maintained common areas; others note areas where the building shows age and deferred maintenance. There are also mentions of odor concerns in limited locations and pest-control issues that prospective families should clarify during a visit.

    Operationally, reviewers identify recurring challenges. Staffing consistency and turnover are frequent concerns, with associated gaps in clinical oversight, medication management, and timely response to higher-dependency needs. There are patterns indicating lapses in resident supervision and elopement-prevention practices that warrant direct inquiry during tours. Families also report variable professionalism among administrative and nursing staff, sometimes coupled with billing delays, unexpected charges, and difficulties with laundry or personal-item handling.

    Cost and admissions patterns are additional considerations. The community is viewed as offering good amenities and value by many, but others cite high monthly pricing and extra fees for activities. Brookdale Union Park also appears to set limits on admitting residents with more complex medical needs; families seeking assisted living for higher-acuity care should confirm clinical acceptance criteria and staffing ratios.

    Recommendation: Brookdale Union Park may be a strong fit for families prioritizing compassionate daily caregiving, social engagement, and on-site therapy in a small, community-oriented setting. Prospective residents and families should tour the community, review recent inspection or incident follow-ups, ask for specifics about staffing ratios and medication protocols, confirm pest-control and maintenance plans, and get clear billing and mobility-device policies in writing before committing.

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    Location

    Map showing location of Brookdale Union Park

    Brookdale Union Park is located at 1316 Patterson St, Monroe, NC, 28112.

    About Brookdale Union Park

    Brookdale Union Park sits in a quiet neighborhood in Monroe, North Carolina, and gives folks several living options such as independent living, assisted living, memory care for those living with dementia or Alzheimer's, and skilled nursing for people who need more care than assisted living offers, and you'll find it all in one single-story campus, which makes moving around a bit easier, especially for those using walkers or wheelchairs, thanks to mobility-friendly rooms and wheelchair accessible showers. Residents can choose from studio apartments, private rooms, or companion suites to suit their needs, and the facility welcomes pets with pet-friendly policies if someone wants their dog or cat close by, which a lot of people enjoy in their retirement years. Meals here are cooked by chefs and meal planners who focus on nutrition, and folks eat together in a restaurant-style dining room so nobody feels alone, plus the place holds regular events and activities to help residents stay connected and engaged, whether it's games in the common room, reading in the library, or getting their hair done at the on-site salon. The staff is around 24 hours if someone needs help or in an emergency, and caregivers help with medication, bathing, and dressing for those who need it, while folks who like to get out can use transportation services for outings or appointments. You'll see common spaces like a community kitchen, living rooms, a courtyard, walking paths, patios, and a residents lounge, all designed for folks to meet and relax, and Wi-Fi is available for those who like to keep in touch or look up something online. The facility has earned awards for quality and friendliness, and care plans are tailored to each person, whether they need occasional help or more support with memory care, assisted living, independent living, skilled nursing, or even short-term stays for respite or hospice. Brookdale Union Park encourages residents to join in social, educational, and entertainment activities, with a full event calendar and signature programs that address health, well-being, and everyday enjoyment, and the community aims to support seniors' independence while offering care options that fit changing needs, using clear emergency call systems and regular reviews to keep safety and care a priority for everyone who lives there.

    About Brookdale

    Brookdale Union Park is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Union Park offers competitive pricing, with rates starting at a cost of $3,809 per month.

    Brookdale Union Park offers assisted living.

    There are 27 photos of Brookdale Union Park on Mirador.

    The full address for this community is 1316 Patterson St, Monroe, NC 28112.

    No, Brookdale Union Park does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number960598
    Facility typeAdult Care Home
    Capacity87 residents
    View the official license record

    Inspection Reports

    18

    Reports

    8

    Type A Citations

    9

    Type B Citations

    0

    Complaints

    11

    Years

    11 Mar 2025Construction
    Observed failures to maintain fire safety equipment and door hardware in a safe condition, including doors that do not close or latch properly and doors not fitting their jambs.
    • 10A NCAC 13F .0311Other Requirements
    11 Mar 2025Construction
    Investigated a construction survey that identified deficiencies in the physical plant; doors in two rooms did not fit their jambs and were missing locksets.
    • Type A10A NCAC 13F.0311PHYSICAL PLANT - OTHER REQUIREMENTS
    • Type B10A NCAC 13F.0311PHYSICAL PLANT - OTHER REQUIREMENTS
    20 Feb 2024Follow-Up
    Concluded that corrections were made and no further action was needed.
    28 Oct 2021Follow-Up
    Found deficiencies in care tasks, dietary management, and residents’ rights across several sections; orders and monitoring were not consistently followed.
    • 10A NCAC 13F.0903(c)Licensed Health Professional Support - Type D
    • 10A NCAC 13F.0904(e)(4)Nutrition and Food Service - Type D
    • G.S. 131D-21; 10A NCAC 13F.0909Declaration of Residents’ Rights
    28 Oct 2021Follow-Up
    Identified failures in licensed health professional oversight, nutrition/diet supervision, and resident dining rights after an outbreak. These included missing timely LHPS assessments, inconsistent dietary practice, and restricted communal dining.
    • 10A NCAC 13F .0903(c)Licensed Health Professional Support
    • 10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • 10A NCAC 13F .0909Resident Rights
    13 Nov 2019Construction
    Found multiple life-safety and building-code deficiencies, including peeling signage, irregular fire drill rehearsals, non-latching corridor doors, unsealed penetrations, and nonfunctional emergency lighting and ventilation.
    • NC State Building CodeSign on locked doors
    • 10A NCAC 13F .0309Plan for Evacuation - quarterly fire drill rehearsals
    • 10A NCAC 13F .0311Safety: building equipment maintained
    • 10A NCAC 13F .0311Exhaust ventilation
    13 Nov 2019Construction
    Investigations identified deficiencies related to door signage, fire-safety procedures, and exhaust ventilation/maintenance. Documentation shows issues were noted on 11-13-2019.
    • Door signage on locked doors
    • Fire safety—Rehearsals on each shift
    • Fire safety, maintenance of equipment
    • Exhaust ventilation
    11 Oct 2017Construction
    Identified multiple safety, sanitation, and maintenance deficiencies, including missing current fire safety reports, hazardous storage and damaged fixtures, unmaintained fire safety systems, and excessively hot water temperatures.
    • 10A NCAC 13F .0302DESIGN AND CONSTRUCTION - Must Have Current Sanitation and Fire Safety Reports
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • 10A NCAC 13F .0309PLAN FOR EVACUATION
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    • 10A NCAC 13F .0311OTHER REQUIREMENTS (b) - Heaters Prohibited
    • 10A NCAC 13F .0311OTHER REQUIREMENTS (d) - Hot Water System
    11 Oct 2017Construction
    An inspection identified multiple deficiencies related to housekeeping, physical plant conditions, and safety practices, including cleanliness, door and fixture issues, and unsafe heating devices.
    • Initial Comments
    • Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • Type A10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • Type A10A NCAC 13F .0311HOT WATER SYSTEM
    • Type A10A NCAC 13F .0311APPLIANCES (continued/continuation)
    • Type A10A NCAC 13F .0311UNVENTED & PORTABLE HEATERS PROHIBITED
    • Type A10A NCAC 13F .0311HOT WATER SYSTEM
    23 Jun 2017Inspection
    Found failures to follow physician orders for daily BP checks, weekly weights, and nutritional supplements, plus improper insulin administration and incomplete medication aide training.
    • 10A NCAC 13F .0902(c)(3-4)Health Care
    • 10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • 10A NCAC 13F .1004(a)Medication Administration
    • G.S.131D-4.5B(b)ACH Medication Aides; Training and Competency
    09 Dec 2015Follow-Up
    Found deficiencies in exhaust ventilation and physical plant conditions, with prior issues not satisfactorily corrected.
    • SECTION .0300 - PHYSICAL PLANTExhaust Ventilation
    09 Dec 2015Follow-Up
    Identified deficiencies related to fire safety and exhaust ventilation that were not corrected. Noted moisture-related damage to ceilings, improper storage of oxygen, excessive stored items, dropped sprinkler escutcheons, and nonfunctional exhaust in several areas.
    • 10A NCAC 13F .0311Other Requirements
    • 10A NCAC 13F .0311Exhaust Ventilation
    12 Nov 2015Follow-Up
    Identified deficiencies in staff health care registry checks and in timely faxing of blood pressure logs to the physician.
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • 10A NCAC 13F .0902 Health CareHealth Care
    12 Nov 2015Follow-Up
    Detected deficiencies in staff qualifications documentation and health care monitoring, including gaps in BP checks and unclear staff-related records.
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • 10A NCAC 13F .0902Health care
    30 Sept 2015Construction
    Identified multiple safety and maintenance deficiencies, including exterior construction issues, unsafe fire protection conditions, and inadequate ventilation and exhaust systems.
    • 10A NCAC 13F .0306Housekeeping and furnishings
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    30 Sept 2015Construction
    The investigation identified multiple deficiencies related to housekeeping hazards, ventilation, and maintenance of building systems and safety equipment.
    • Housekeeping-Maintained Free of Hazards
    • Building Equipment Maintained Safe, Operating
    • Exhaust Ventilation
    23 Jul 2015Inspection
    Investigated multiple deficiencies including missing staff background checks, inadequate supervision of a resident with aggressive and inappropriate behaviors, failure to arrange nail care and BP follow-ups, and violations of residents' rights due to fear of a resident's conduct.
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • Type B10A NCAC 13F .0901(b)Personal Care and Supervision
    • Type B10A NCAC 13F .0902(b)Health Care
    • Type B10A NCAC 13F .0909Resident Rights
    • Type BG.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    23 Jul 2015Inspection
    During an inspection, several deficiencies were found related to staff qualifications, supervision, health care follow-through, and residents’ rights. The调查 identified failures to ensure proper background checks, adequate supervision, timely health care actions, and protection of residents’ rights.
    • Type B10A NCAC 13F.0407(a)(5)Other Staff Qualifications
    • Type B10A NCAC 13F.0901(b)Personal Care and Supervision
    • Type B10A NCAC 13F.0902 Health Care (b)Health Care (b)
    • Type BG.S. 131D-21(2)Declaration of Residents' Rights

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Union Park. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Union Park directly. There is no cost for this service. We are compensated by the community you select.

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