Pricing ranges from
    $4,696 – 6,104/month

    Brookdale Reynolda Road

    2980 Reynolda Rd, Winston Salem, NC 27106
    • Assisted Living

    Attentive staff, spotless home, comforting

    I moved my mom here and feel very reassured - the staff are kind, attentive and genuinely caring, leadership checks in regularly, and caregivers know residents by name. The community is spotless, homey and well-maintained with engaging daily activities, pleasant dining, and a warm, family-like atmosphere that makes visits comforting.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.11·(75)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      2.3

    Pros

    • Clean, well-maintained interior and grounds
    • Small, intimate community size
    • Attentive and compassionate direct-care staff
    • Knowledgeable nursing leadership and engaged administration
    • Robust activity program (bingo, music, crafts, exercises, church services)
    • On-site physical and occupational therapy
    • Formal dining options with family invitations and white-linen service
    • Studio-style apartments with sitting and dining areas
    • Multiple common rooms (lobbies, recreation room, TV room, salon)
    • Accessible location near restaurants and stores
    • Strong pandemic-safety practices and frequent resident check-ins
    • Personalized staff–resident interactions (staff know residents by name)
    • Renovated, bright, and fresh-looking public spaces
    • Veteran recognition and community-oriented events

    Cons

    • Inconsistent staffing levels and high turnover
    • Variable after‑hours nursing and clinical coverage
    • Irregular responsiveness to assistance requests
    • Inconsistent meal quality and occasional late meal service
    • Billing-process errors and unclear extra-fee practices
    • Communication gaps with families and scheduling inaccuracies
    • Restrictive admission policies for higher-dependency residents
    • Variable housekeeping and sanitation standards
    • Ongoing construction and traffic/noise disruptions
    • Limited options for more active or independent residents
    • Small apartment sizes and limited unit variety
    • Price increases tied to additional care needs

    Summary of reviews

    Brookdale Reynolda Road presents as a small, community-oriented assisted living environment with many features families value: clean, recently renovated public spaces; multiple common rooms; a salon; on-site physical therapy; and a compact population that supports personalized interactions. Reviewers commonly praised direct-care staff, CNAs, and nursing leadership for warmth, knowledge, and frequent check-ins. The activity program is a consistent strength, with a broad mix of social, spiritual, and recreational offerings (bingo, live music, hymn singing, crafts, exercise classes, church services and special events) that many residents and families found engaging.

    Dining and room accommodations show a mixed picture. Several families described formal dining experiences, family-dining invitations, white-linen service, and specialty offerings, while other reviewers reported declines in food quality or late service following staff changes in the kitchen. Apartments are generally studio-style with sitting and dining areas; many reviewers found them bright and homey, while others noted that some units are small and that layout options are limited for those seeking independent-living alternatives.

    Operationally, the facility exhibits notable variability. High staff turnover and inconsistent staffing levels were repeatedly mentioned, as was uneven after-hours clinical coverage (on-call arrangements rather than consistent on-site nursing overnight). These factors appear to contribute to delays in assistance and uneven responsiveness to care needs. Families also described communication challenges and occasional administrative errors such as billing disputes, scheduling inaccuracies, and opaque add-on charges, which suggests opportunities for stronger front-office processes and clearer fee disclosures.

    Facility-level logistics include both positive and negative elements. Many reviewers appreciated the clean, refreshed appearance and safety practices (including praised pandemic measures), but others raised concerns about intermittent housekeeping or sanitation standards and about noise or access issues tied to a busy roadway and ongoing construction. The facility’s admission policies limit some higher-dependency placements (restrictions around stretcher or certain wheelchair admissions were cited), so prospective residents requiring significant mobility support should confirm clinical acceptance criteria in advance.

    In summary, Brookdale Reynolda Road is frequently characterized as a well-kept, intimate community with committed caregiving staff, strong activities programming, and solid rehabilitation services. However, prospective residents and families should weigh that against variable staffing consistency, mixed dining experiences, administrative/billing issues, and unit-size limitations. To make an informed choice, visitors should tour during mealtime and activity hours, clarify staffing and after‑hours clinical coverage, review the fee schedule and admission policy, and speak with current families when possible.

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    Location

    Map showing location of Brookdale Reynolda Road

    Brookdale Reynolda Road is located at 2980 Reynolda Rd, Winston Salem, NC, 27106.

    About Brookdale Reynolda Road

    Brookdale Reynolda Road has a single-story brick building with white columns out front and plenty of green plants hanging around the entrance, making it feel comfortable and easy to get into, and when you walk inside, the large windows and lots of natural light really brighten up everything, whether you're in a studio or one of the two-bedroom companion suites, and these apartments all have their own bathrooms, closet space, and either come furnished or unfurnished to fit different needs, so you can make yourself at home pretty easily. The staff help with daily needs like dressing, bathing, or managing medicines, with nurses on staff and 24/7 availability, and every apartment's got an emergency call system too, which helps people feel a bit safer if they need help quickly. Housekeeping, meal service, and even laundry are all regularly handled by the staff, so chores don't have to be a worry, and the community has a strict no smoking rule indoors, which helps keep things healthy for everyone. Residents can bring pets, and there's even a handy beauty and barber service on site, along with a salon that's got good chairs and a shampoo area, which is nice for people who want to stay looking sharp or just feel good.

    Meals are served in a big, bright dining room with wood-style floors and outdoor views, and people get together for home-cooked food, choosing from three different dining types depending on their needs, while the activities calendar keeps changing with fitness classes, games, craft projects, cooking demonstrations, and social outings, so almost everybody can find something they like to do and keep up with friends. There's a community room with comfortable seats, a piano, TV, game tables, and plenty of light, while outdoor porches have red chairs, tables, and umbrellas for relaxing outside and chatting over refreshments. The library, lounge, internet/Wi-Fi, and devotional services onsite and offsite add a bit more to the daily rhythm, and care is very much shaped around how much help each person needs, with personal care offerings and support that can be adjusted with their Personalized Assisted Living program, so folks keep some control over their own routines as much as possible, with the staff providing support but not hovering.

    Brookdale Reynolda Road cares for adults 55 and up, including folks needing assisted living, independent living, memory care for Alzheimer's or dementia, and skilled nursing, all on the same campus, so residents don't have to move later if their needs change, and there's also hospice and respite care for those situations. The care levels change based on regular assessments and what a person needs at the time, which helps keep things straightforward and focused on supporting both independence and safety, plus trained aides for home care or companionship when needed. There's always transportation if someone needs to get to an appointment or wants to go on a group outing, and physical, occupational, and speech therapy services are available onsite when needed, so those who need help getting stronger or recovering from health issues have support close at hand. The facility accepts both male and female residents, based on their specific policies, which means there's usually a diverse and welcoming group around to socialize and make new friends.

    About Brookdale

    Brookdale Reynolda Road is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Reynolda Road offers competitive pricing, with rates starting at a cost of $4,696 per month.

    Brookdale Reynolda Road offers assisted living.

    There are 26 photos of Brookdale Reynolda Road on Mirador.

    The full address for this community is 2980 Reynolda Rd, Winston Salem, NC 27106.

    No, Brookdale Reynolda Road does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number960455
    Facility typeAdult Care Home
    Capacity72 residents
    View the official license record

    Inspection Reports

    21

    Reports

    9

    Type A Citations

    11

    Type B Citations

    2

    Complaints

    11

    Years

    15 Apr 2026Inspection
    Investigated; found a failure to timely develop and annually review a resident's care plan.
    • Type B10A NCAC 13F .0403Care plan development and review
    15 Apr 2026Inspection
    Investigated multiple deficiencies related to medication staff qualifications, resident care planning, licensed health professional reviews, and medication administration errors.
    • 10A NCAC 13F .0403(a)Qualifications Of Medication Staff
    • 10A NCAC 13F .0802Resident Care Plan
    • 10A NCAC 13F .0903(a)Licensed Health Professional Support
    • Type B10A NCAC 13F .1004(a)Medication Administration
    01 Nov 2024Follow-Up
    Verified that all previously cited deficiencies were corrected and no further action was required.
    11 Sept 2024Follow-Up
    Deficiencies from a biennial survey were cited and remain to be corrected. Outside premises were not maintained in a clean and safe condition.
    • Initial Comments
    • 10A NCAC 13F .0305Outside Premises-Clean, Safe
    13 Jun 2024Construction
    Found multiple safety and maintenance deficiencies affecting corridors, outdoor areas, environmental conditions, fire safety, and utilities.
    • 10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (g)Corridors-Free of equipment and Obstructions
    • 10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (m)Outside Premises-Clean, Safe
    • 10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (m)Outside Premises-Outdoor Lighting
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGSHousekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGS (a)(5)Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311 OTHER REQUIREMENTS (b)Unvented & Portable Elec. Heaters Prohibited
    • 10A NCAC 13F .0311 OTHER REQUIREMENTS (d)Hot Water System
    • 10A NCAC 13F .0311 OTHER REQUIREMENTS (g)Exhaust Ventilation
    09 Sept 2021Follow-Up
    Investigated a deficiency about documentation and self-administration of medications; found the electronic medication administration record was not accurate for a resident who self-administered medications.
    • Resident self-administration of medications documented inaccurately in eMAR
    09 Sept 2021Follow-Up
    Found inaccurate eMAR documentation for a resident who self-administered medications, with orders not reviewed and auto-populated entries.
    • 10A NCAC 13F .1004(j)Medication Administration
    18 Jul 2019Construction
    Identified safety and maintenance deficiencies, including trip hazards and improper heating/electrical practices, with corrective actions planned.
    • 10A NCAC 13F .0300Maintenance of building and furnishings
    • 10A NCAC 13F .0300Maintenance of building and furnishings
    • 10A NCAC 13F .0300REQUIREMENTS
    • 10A NCAC 13F .0310Electrical Outlets in Wet Locations
    • 10A NCAC 13F .0300REQUIREMENTS
    • 10A NCAC 13F .0311OTHER
    17 Jul 2019Construction
    Identified multiple safety, fire safety, and maintenance deficiencies with several hazards observed.
    • 10A NCAC 13F .0302 DESIGN AND CONSTRUCTION( f)Current sanitation and fire safety reports
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGSHousekeeping and furnishings
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGSHousekeeping – hazards
    • 10A NCAC 13F .0309 PLAN FOR EVACUATIONFire drill rehearsals on each shift
    • 10A NCAC 13F .0310 ELECTRICAL OUTLETSElectrical outlets in wet locations
    • 10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding safety and maintenance
    • 10A NCAC 13F .0311 OTHER REQUIREMENTSPortable electric heaters prohibited
    06 Jul 2017Construction
    Identified several safety and maintenance deficiencies, including delayed egress, missing annual safety reports, and hazardous conditions from clutter and faulty ventilation.
    • Delayed Egress Locking System
    • 10A NCAC 13F .0301Must Have Current Sanitation and Fire Safety Reports
    • Furnishings and Hazards/Uncluttered Condition
    • Continued From page 3
    • Fire Safety-Rehearsals on Each Shift
    • Building Equipment Maintained Safe, Operating
    • Exhaust Ventilation
    06 Jul 2017Construction
    Found multiple deficiencies in safety and physical plant, including delayed egress, outdated inspections, clutter and hazards, unsecured oxygen cylinders, fire extinguisher maintenance, insufficient fire drills, and ventilation/door safety issues.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0302 DESIGN AND CONSTRUCTIONCurrent sanitation and fire safety reports
    • 10A NCAC 13F .0306FURNISHINGS
    • 10A NCAC 13F .0306FURNISHINGS
    • 10A NCAC 13F .0308FIRE EXTINGUISHERS
    • 10A NCAC 13F .0309PLAN FOR EVACUATION
    • 10A NCAC 13F .0309PLAN FOR EVACUATION
    • 10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    • 10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    • 10A NCAC 13F .0311EXHAUST VENTILATION
    24 May 2017Inspection
    Investigated and found deficiencies in medication administration and documentation related to insulin and blood sugar monitoring.
    • 10A NCAC 13F .1004(a)Medication Administration
    24 May 2017Inspection
    Identified that a rapid-acting insulin dose was not administered as ordered for elevated blood glucose on multiple dates, and the insulin was not available for administration.
    • 10A NCAC 13F .1004(a)Medication Administration
    18 Nov 2015Follow-Up
    Found deficiencies in required health care registry documentation and related staff-recordkeeping, with corrective actions outlined.
    • 10A NCAC 13F.0407(a)(5) NC Health Care RegistryHealth Care Registry
    • 10A NCAC 13F.0902(b) Health Care RegistryHealth Care Registry
    18 Nov 2015Follow-Up
    Investigated deficiencies found in staff background checks and in follow-up communication about residents' diet-related health care needs.
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • 10A NCAC 13F .0902(b) Health CareHealth Care
    12 Aug 2015Follow-Up
    Investigated deficiencies related to staff NC Health Care Registry documentation and residents' rights; plan of correction followed.
    • Type B10 NCAC 13F.0407(a)(5)NC Health Care Registry
    12 Aug 2015Follow-Up
    Investigated an on-site survey found deficiencies in staff health care registry checks and in following physician-ordered therapeutic diets.
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • Type B10A NCAC 13F .0904(e)(4)Nutrition and Food Service (e) Therapeutic Diets in Adult Care Homes: (4) All therapeutic diets...
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    21 May 2015Construction
    Identified multiple deficiencies related to safety and maintenance, including outside premises, corridor obstructions, and fire-safety-related building components.
    • 10A NCAC 13F.0305Outside Premises Clean and Safe
    • 10A NCAC 13F.0305Corridors Free From Obstruction
    • 10A NCAC 13F.0300Laundry exhaust duct/firestop deficiencies
    21 May 2015Construction
    Identified multiple deficiencies in the physical environment and safety systems, including obstructed exits, unsafe outdoor areas, persistent odors, missing extinguisher inspections, and numerous fire-safety and structural concerns.
    • 10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (g) Corridors shall be free of all equipment and other obstructions.Corridors-free of equipment and obstructions
    • 10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (m) The requirements for outside premises are: (1) The outside grounds shall be maintained in a clean and safe condition.Outside premises maintained
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGS (a) — (e)Housekeeping and furnishings
    • 10A NCAC 13F .0308 FIRE EXTINGUISHERS (a) (b)Fire extinguishers
    • 10A NCAC 13F .0311 OTHER REQUIREMENTS (a) The building and all fire safety, electrical, mechanical, and plumbing equipment in an adult care home shall be maintained in a safe and operating condition. (k) This Rule shall apply to new and existing facilities.Building equipment maintained safe, operating
    14 Apr 2015Complaint
    Investigated a complaint and found numerous deficiencies across housekeeping, CPR training, facility management, staffing, bathing/supervision, scheduling, and medication administration.
    • 10A NCAC 13F .0306(b)(1)Housekeeping And Furnishings
    • Type A10A NCAC 13F .0507Training On Cardio-Pulmonary Resuscitation
    • Type A10A NCAC 13F .0601Management Of Facilities
    • Type A10A NCAC 13F .0604Personal Care And Other Staffing
    • Type B10A NCAC 13F .0901(a)Personal Care and Supervision
    • Type A10A NCAC 13F .0901(b)Personal Care and Supervision
    • Type A10A NCAC 13F .0902(b)Health Care
    • Type B10A NCAC 13F .0909Resident Rights
    • Type A10A NCAC 13F .1004(a)Medication Administration
    • Type A10A NCAC 13F .1004(g)Medication Administration
    • Type A10A NCAC 13F .1004(j)Medication Administration
    • Type A10A NCAC 13F .1005(b)Self-Administration of Medications
    14 Apr 2015Complaint
    Aids and staff shortages led to repeated deficiencies in personal care and housekeeping, including improper linen changes and gaps in staffing and documentation during multiple visits.
    • Type B10A NCAC 13F .0306(b)(1)Housekeeping and Furnishings
    • Type B10A NCAC 13F .0306(b)(1)Housekeeping and Furnishings
    • Type B10A NCAC 13F .0901(a)Personal Care and Supervision
    • Type B10A NCAC 13F .0306(b)(1)Housekeeping and Furnishings
    • Type B10A NCAC 13F .0306(b)(1)Housekeeping and Furnishings

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    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Reynolda Road. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Reynolda Road directly. There is no cost for this service. We are compensated by the community you select.

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