North Hills Life Care & Rehab

    27 E Appleby Rd, Fayetteville, AR, 72703
    3.1 · 52 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Prisonlike facility, understaffed and risky

    I had a mixed but mostly negative experience. The place felt prison-like with locked doors, gloomy rooms, small cramped suites, long call-button waits and restricted visitation during COVID. Staffing is a mess-nurses and therapists saved us at times and a few CNAs were outstanding, but most staff were overworked, inexperienced, and understaffed, which led to missed showers, late meds, soaked linens and even medication errors and a subsequent ER visit. Food was often cold and skimpy (powdered eggs common); cleanliness and safety were inconsistent (I saw poor biohazard storage and worrying wound/bed-sores care). I can't recommend this for long-term care; it may work for short, therapy-focused stays if you get the right staff, but go in cautious and monitor meds and hygiene closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.08 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      2.1
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of North Hills Life Care & Rehab

    About North Hills Life Care & Rehab

    North Hills Life Care & Rehab sits at 27 E Appleby Rd in Johnson, Arkansas, close to Fayetteville and near Washington Regional Hospital and many specialty doctors, and this is a nursing home facility that offers both long-term care and short-term rehabilitation, so you'll find a lot of the regular features you might expect like skilled nursing, physical therapy, occupational therapy, and speech pathology, with services led by a tenured nursing team who seem to have experience taking care of older folks. The facility works with families and aims to build strong partnerships for their residents' well-being, and there's an operations coordinator and a business management team keeping things organized. People get personalized care plans tailored to their needs, and for those recovering from surgery or an illness, there are rehabilitation services focused on helping you gain back independence and function, while others who need more steady support have access to long-term care options and special care for memory issues. There are amenities that try to add some comfort and convenience, though the details aren't spelled out, and activity programs are there to help keep residents active and connected. Respite care is also offered if someone just needs a short break. North Hills includes services and features for assisted living needs, even if it mainly works as a skilled nursing facility. The place isn't BBB accredited, but it does have an A+ rating, though reviews average out to 2.3 from 20 people, so experiences vary. The group that runs North Hills also operates other nearby places like Parkview Nursing Center and Twin Lakes Therapy & Living Center, and there's a general sense that the facility provides comprehensive resources for long-term care, caregiving advice, and insurance guidance. They try to support residents in a holistic way, covering physical, emotional, and social needs, and they say their care is focused on each person. If you're considering North Hills Life Care & Rehab, know it has most typical nursing home and rehabilitation services, with extra touches designed to help folks feel cared for.

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