Overall sentiment in the reviews is strongly mixed, with a clear split between reviewers who praise the facility's appearance, cleanliness, rehabilitation services and many individual staff members, and other reviewers who report serious concerns about care quality, staff behavior, and management responsiveness. Multiple reviews describe Meadowview Healthcare & Rehab as newly remodeled, tidy, and welcoming (notably a “beautiful entry”), and several reviewers specifically praise friendly, helpful staff, responsive nurses, good rehabilitation outcomes, and pro-active pandemic communication. At the same time, a number of serious complaints raise red flags about clinical care, resident safety, and leadership.
Care quality and medical oversight emerge as one of the most significant themes. Positive comments highlight effective rehabilitation services, improved mobility for some residents, and nurses who answer questions and provide care. Conversely, several reviewers report neglectful care: insufficient bathing (frequent reliance on sponge baths), untreated bedsores, skin problems not addressed according to medical instructions, and a general claim that medical instructions were ignored. Those negative reports are specific and serious (bedsores and untreated skin issues), indicating potential lapses in basic nursing care and skin integrity protocols. The pattern suggests that experiences can vary considerably by unit, staff on-duty, or length of stay; some families find the clinical care satisfactory, particularly for short-term rehab stays, while others advise strongly against long-term placement.
Staff behavior and interpersonal dynamics are another major area of divergence. Numerous reviews praise the staff as kind, attentive, compassionate, and supportive—many reviewers say staff keep families informed and prioritize residents. The front desk and many nurses receive positive mentions, and the facility’s pandemic communication and infection-control measures were appreciated by several families. In contrast, several harsh criticisms describe rude employees (including a specifically named rude kitchen manager), nurses being rude to other workers, verbal abuse directed at residents, and an allegation of sexual harassment by a male employee that went unaddressed by management. Those latter reports also include statements that employees are “allowed to get away with what they want,” which points to problems with accountability and workplace culture. The coexistence of strong praise for individual caregivers and reports of serious misconduct suggests uneven staff performance and inconsistent supervision.
Management, leadership and organizational culture are frequently criticized. Multiple reviewers contend that management is inactive or incompetent, citing unprofessional behavior by an administrator and failure to act on reports of harassment or neglect. However, at least some reviewers felt supported by management during the pandemic and appreciated timely, informative responses. This split indicates inconsistent leadership experiences; management may be responsive in certain contexts (e.g., pandemic communications) but perceived as failing in personnel oversight, complaints resolution, and ensuring consistent clinical adherence in other contexts.
Facilities, amenities and activities are generally seen positively. The building’s remodeled condition, cleanliness, and a bright entryway stand out as strengths. Donations and small activities (puzzles, rehabilitation therapy) are appreciated and contribute to family satisfaction. Dining-related feedback is limited but includes a negative mention of a rude kitchen manager; no consistent theme about food quality appears in the summaries beyond that personnel concern.
Taken together, the reviews portray Meadowview as a facility with clear strengths—clean, recently updated facilities; many caring and communicative staff members; functional rehabilitation services; and good pandemic-era communication—and equally clear weaknesses that require attention. The most serious issues are clinical neglect (bedsores and untreated skin problems), poor hygiene/bathing practices for some residents, allegations of harassment and verbal abuse, and perceived management failures to address those problems. Experiences appear to vary widely, with more favorable accounts often linked to short-term rehab stays or interactions with specific staff, while long-term placement reviews are more likely to report persistent problems.
For prospective residents and families: consider scheduling an in-person tour, ask specifically about skin-care and bathing schedules, wound care protocols, staff training and turnover, complaint/incident reporting procedures, and how management follows up on allegations of abuse or harassment. Talk to current residents and families (if possible) about both short-term rehab and long-term care experiences. If you are considering Meadowview for rehabilitation, the facility receives multiple positive comments about therapy and mobility improvement; if considering long-term placement, weigh the positive cleanliness and staff examples against multiple serious reports of neglect and management inaction and seek clear, written assurances about care plans and oversight.
