Jamestown Health & Rehab

    2001 Hampton Pl, Rogers, AR, 72758
    3.7 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Gorgeous facility; inconsistent dementia care

    I had a mixed experience. The building, grounds and rooms are gorgeous and modern - private baths with walk-in showers, great courtyard and glass dining room - and rehab/therapy plus many staff (Corey, Cherrie, Alexandria, Jonathan, Michelle) were attentive, knowledgeable and caring; activities were strong and food generally good. But staffing is inconsistent: high turnover, short-staffed shifts, poor communication, missed grooming/showers, lost items and safety/neglect concerns in the memory wing (dark, isolated), so care quality varied widely. I'm grateful for the excellent caregivers I met, but I'd only recommend this place with reservations - confirm current staffing and dementia care before choosing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      4.3
    • Value

      3.7

    Location

    Map showing location of Jamestown Health & Rehab

    About Jamestown Health & Rehab

    Jamestown Health & Rehab is a for-profit health care facility that provides nursing care and rehabilitation services, and it's not a continuing care retirement community or part of a larger ownership group. The facility is set up for 140 certified beds but usually has just a handful of residents, with only about 5 people living there recently, so it's got a lot of empty space, and that makes it quiet most days. Residents have private rooms, which means they don't have to share their space, and the living quarters are spacious and comfortable, with wheelchair-accessible features and on-site restrooms. The building's fully sprinklered for safety, with highly secured areas to prevent wandering, which helps folks with memory problems stay safe. Staff includes certified nurses, licensed medical practitioners, certified nursing assistants, physical therapists, and therapists in fields like speech and occupational therapy, all working together to provide 24/7 care, including help with daily activities, medication, and medical supervision. The place supports people with complex medical issues and offers short- and long-term rehab care, and it's also set up for those needing extra help due to Alzheimer's or other special health needs. Residents and families can participate in councils where their input is welcomed. The center accepts Medicaid. Amenities are designed to help residents stay as active and engaged as they can. It's got a focus on building strong relationships with the seniors and their families, aiming to treat everyone with dignity and grace. There's no official ratings for this facility on things like quality measures, nurse staffing, or health inspections, and there are no RN-only staff, so those looking for that kind of information won't find it. While Jamestown Health & Rehab isn't located in a hospital, it does offer both skilled nursing care and many therapy services within the building.

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