Springdale Health and Rehabilitation Center, LLC

    102 N Gutensohn Rd, Springdale, AR, 72762
    3.0 · 51 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good therapy, dirty facility, unsafe

    My experience here was wildly inconsistent. I received effective rehab - polite, skilled therapists and nurses (special thanks to Rob, Crystal, Cheryl and the therapy team) who helped me recover and set up home care with a nebulizer and wheelchair so I could go home. At the same time the building is run-down and often filthy (mattresses, mold in grout, urine smells), disorganized, and management felt more focused on money and billing than residents - I experienced denied or unnecessary therapy billing, missing belongings, and unresponsive nurse calls. There were serious safety/neglect concerns (falls, heat outage, delayed hospital transfers and poor communication with families) that make me unwilling to return. Food and some staff were good, but because of the cleanliness, communication, and management failures I cannot fully recommend this place unless you insist on specific staff and watch closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.5
    • Meals

      4.3
    • Amenities

      1.6
    • Value

      1.0

    Location

    Map showing location of Springdale Health and Rehabilitation Center, LLC

    About Springdale Health and Rehabilitation Center, LLC

    Springdale Health and Rehabilitation Center, LLC, which is also known as Northport Health Services of Arkansas, LLC, has provided rehabilitation and nursing home care since 1997. The facility offers private resident rooms with cable television and free Wi-Fi so residents can stay comfortable and connected, and the rooms dedicated to rehabilitation make it easier for those working on recovery after surgery or illness, especially with access to the state-of-the-art gym and therapy services like physical, occupational, and speech therapy. Residents can choose to eat meals privately in their rooms or join others in a restaurant-style dining area designed for comfort and social time, and daily activities help keep everyone active and involved in the community. There are outdoor courtyards, a garden area, a fitness and wellness center, a small library, a computer center, beautifully decorated common spaces, and even a gaming room, and everything's meant to help folks relax or find new ways to stay busy.

    The center offers skilled nursing services, including around-the-clock medical care, rehabilitation, wound care, and support for chronic conditions, all under the supervision of professionally trained nurses, certified nurse aides, and therapists. People living with dementia, Alzheimer's, or other psychological-related issues have access to memory care that takes place in a secure, electronically monitored area with specialized activities to keep minds engaged and comfortable, and caregivers have a little peace of mind that specialized staff are always close by. Residents and their families can also find respite care short-term when caregivers need a break. Community-operated transportation, planned day trips, and a variety of resident-led activities are available, plus beautician and laundry services make daily living a little easier. The Rapid Recovery program stands out by checking the home environment before someone returns home from post-surgical rehabilitation to help make that move as safe as possible, and those needing support with pain management or medication get help from trained staff.

    Springdale Health and Rehabilitation Center, LLC is licensed, registered, and has been BBB accredited with an A+ rating since 2010. The facility's environment is warm and welcoming, with a focus on individual needs, and it offers independent living and assisted living for those looking for a maintenance-free, socially active lifestyle with options for extra help when needed. Under the management of Ms. Stephanie Sullins, and part of the Arkansas Board of Long Term Care, the center continues to support both physical and mental well-being for seniors in Springdale, Arkansas, with the help of a dependable, caring team.

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