Pricing ranges from
    $3,000 – 4,000/month

    Heart and Soul Communities

    3770 Suter Street, Oakland, CA 94619, USA
    4.0 · 1 reviews
    • Assisted living
    • Board and care
    For pricing and availability(510) 508-4507

    Pricing

    $3,000+/moSemi-privateAssisted Living
    $4,000+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Assistance with bathing

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Common areas

    • Dining room
    • Outdoor space
    • Garden
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities

    4.00 · 1 review

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.8
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Heart and Soul Communities

    About Heart and Soul Communities

    Heart & Soul Communities is a dedicated residential care facility located in Oakland, California, specializing in providing exceptional care for elderly individuals. As a licensed Residential Care Elderly, this home operates with a strong focus on meeting the diverse needs of seniors, ensuring both their comfort and safety in a nurturing environment. The staff at Heart & Soul Communities are committed to supporting not only the residents but also their families, offering peace of mind through attentive and compassionate caregiving.

    This care home is designed to support long-term living arrangements for seniors who may require assistance with daily activities, personal care, or simply a peaceful community to call home. The environment at Heart & Soul Communities fosters social interaction, independence, and ongoing well-being, allowing residents to enjoy a vibrant, engaging lifestyle. Emphasizing quality of life, the facility seeks to create a sense of belonging and connection, making each resident feel valued and respected.

    Heart & Soul Communities provides an alternative to more intensive nursing home care by focusing on non-acute needs. The cost of long-term, non-acute care here tends to be more manageable, enabling more families to access quality support for their loved ones. The role of Heart & Soul Communities extends beyond basic physical care, encompassing emotional and social support, thereby playing a critical role in the lives of aging adults. Residents and their families can trust that their loved ones will receive personalized attention and a high standard of care in a home-like setting.

    Through their specialized services and dedication to the well-being of seniors, Heart & Soul Communities stands out as a reliable and compassionate option for residential elderly care in the Oakland area. The home’s commitment to providing a safe, comfortable, and engaging environment helps ensure that residents can age with dignity and grace, surrounded by a caring and supportive community.

    People often ask...

    State of California Inspection Reports

    12

    Inspections

    6

    Type A Citations

    6

    Type B Citations

    5

    Years of reports

    24 Sept 2024
    Inspection results indicated that the facility met safety and cleanliness standards with minor deficiencies noted.
    • § 87303(e)(2)
    • § 87303(f)(3)
    • § 87309(a)
    • § 87309(b)
    • § 87468(c)(2)
    10 Sept 2024
    Identified chemical cleaner left out in the bathroom and a rope tied to a door in the residents' living room. Deficiencies cited from state regulations. Exit interview conducted, and appeal rights provided.
    • § 87309(a)
    • § 87705(l)(2)
    16 May 2024
    Observed residents and staff during a health and safety check with no deficiencies found.
    25 Mar 2024
    Confirmed no residents currently at the facility, checked safety equipment, and provided report to Administrator.
    31 Oct 2023
    Confirmed no deficiencies during inspection including fire safety, resident care, and record-keeping.
    30 Aug 2023
    Found that allegations were unsubstantiated after investigating complaints related to care plan, resident health condition, document sharing, and medical attention.
    06 Jun 2022
    LPAs confirmed no residents at the facility during health and safety inspections, recommending the purchase of a fire extinguisher.
    01 Dec 2021
    Confirmed nine residents observed, allegation of capacity violation substantiated. Staff present on premises at night, allegation of no staff unsubstantiated.
    30 Nov 2021
    Allegations of staff mistreatment and cleanliness concerns at the facility were investigated, but there was insufficient evidence to prove the claims.
    22 Sept 2021
    Identified deficiencies in infection control practices and resident care during an inspection by licensing analysts.
    • § 87202(a)(1)
    • § 87158(a)
    22 Sept 2021
    Confirmed multiple allegations including medication accessibility, unsafe accommodations, presence of uncleared individuals, lack of infection control, use of living room as a bedroom, disrepair of facility doors, and cleanliness issues during an inspection conducted by Licensing Program Analysts.
    • § 87465(h)(2)
    • § 87307(a)
    • § 87303(a)
    17 Dec 2020
    Substantiated allegations of staff neglect resulting in pressure injuries and significant weight loss for a resident on provide action that required hospitalization and surgery.
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