Crescent Care sits at 180 S State St, in the Near West Elgin neighborhood of Elgin, IL, offering a mix of independent living, assisted living, memory care, and nursing home options. The community follows both federal and Illinois state law, so LGBTQ residents and those with different sources of income have legal protections. The property has gardens and open-air courtyards on fenced grounds, and residents can choose from private, semi-private, studio, single, or two-bedroom apartments. There are guest parking spots, though parking overall is listed as unknown, along with other building details like floors and some rental policies. Rent includes options that range from $1,500 up to $13,000 monthly, depending on care level and room selection, with memory care studio apartments starting at $6,000.
Residents can bring pets for therapy, use Wi-Fi, take part in arts and crafts, join health programs, and use game rooms, a salon or barbershop, a fitness center, and more. There's a dining room for shared meals, kitchenettes in some units, regular housekeeping, and laundry areas with washers and dryers. Transportation help gets people to medical appointments or outings. Safety features like sprinkler systems are in place, and staff provide help with bathing, dressing, walking, and medication, along with podiatry, wound care, nursing, and occupational therapy, as well as specialized care for memory, dementia, or orthopedic needs.
Nurses work around the clock every day, with about 3.31 nursing hours per resident per day, a little less than the state average. Nurse turnover sits at 31.7%, which is lower than the state's usual rate. Crescent Care is meant to feel homelike and relaxed, and the staff says they're trained in creating a positive, therapeutic setting while aiming to help each resident regain strength and mobility through personalized plans and help from Geriatric Medicine Physicians. The concierge staff work with rehab and discharge planning, and long-term care and skilled nursing are available for those who need them.
Deficiencies have appeared in recent inspection reports, including six infection-related issues and four overall deficiencies, such as not always giving help with daily living tasks, not always keeping the environment as clean and safe as it should be, and not always providing enough nursing staff on each shift. Reviews talk about patient and family satisfaction with care, but there have also been comments about concerns with cleanliness, laundry, medication being delivered on time, and periods when staff seem stretched thin. The look and feel of Crescent Care are often described as modern and attractive to visitors. Crescent Care opens its doors for tours, and prospective residents can come for lunch to see the place for themselves.
