Frankfort Terrace

    40 Smith St, Frankfort, IL 60423
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Warm attentive personalized care home

    I'm very satisfied with Frankfort Terrace - strong, caring management and long-tenured staff who work well as a team to provide attentive, personalized care, nourishing meals, engaging activities, and a safe, home-like, family atmosphere. I'd recommend it to others looking for a warm, well-run place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.63·(59)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.7
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.6

    Pros

    • Compassionate, long-tenured nursing and caregiving staff
    • Engaging and well-staffed activities program
    • Nutritious, generously portioned meal service
    • Clean, well-maintained, home-like interior and grounds
    • Responsive housekeeping and timely laundry service
    • Supportive social-services and care-planning
    • Visible, involved leadership and management
    • High staff morale and positive workplace culture
    • Safe, quiet neighborhood location
    • Personalized attention and medication-management capabilities

    Cons

    • Gaps in fall-prevention and post-fall clinical response
    • Wound and pressure-injury prevention and follow-up gaps
    • Hydration-management inconsistencies
    • Variable care quality for residents with complex behavioral needs
    • Staff conduct and communication tone with families
    • Variable dining satisfaction among some residents
    • Family-communication and responsiveness shortcomings
    • Potential review-rating bias from internal staff participation

    Summary of reviews

    Overall, the reviews present a facility with many operational strengths alongside a small number of serious clinical and communication concerns. Strengths most consistently described include a stable, experienced caregiving team and positive leadership; multiple comments reference long-tenured staff, high morale, and a manager-level presence that families and employees find reassuring. The facility’s activity program is frequently characterized as engaging and motivating, and several accounts describe increased resident participation and improved well-being after enrollment.

    Dining and hospitality are commonly cited positives: reviewers note three full meals daily, appetizing portions with extras available, and generally good quality. Housekeeping and laundry receive repeated praise for timeliness and cleanliness, and the building and grounds are described as well-maintained with a home-like atmosphere and pleasant entryway. Social services and care-planning are also seen as constructive, with individualized attention and helpful counseling mentioned by families.

    However, one detailed family account describes a sequence of clinical failures (falls, pressure injury, infection, and hydration issues) and difficult family–staff interactions; that account stands in contrast to the majority of positive reviews and suggests the facility may have inconsistent performance when managing higher-risk or behaviorally complex residents. Taken together with other comments about communication tone, these accounts indicate potential gaps in clinical oversight (particularly fall prevention, pressure-injury prevention, and hydration monitoring) and in family communication and responsiveness after adverse events.

    Because many employee-perspective reviews appear in the dataset, there is also a noted possibility of rating bias; this does not invalidate the positive elements identified, but it does recommend careful independent evaluation. Prospective residents and families should verify clinical protocols directly during a tour: ask about fall-prevention measures, pressure-injury and wound-care procedures, hydration and nutrition monitoring, staffing levels for residents with behavioral needs, and how the team documents and communicates incidents to families. Also request recent quality indicators and examples of care plans for residents with similar needs.

    In summary, Frankfort Terrace shows clear strengths in staffing continuity, activities, dining, cleanliness, and leadership, which contribute to a home-like environment favored by many residents and employees. At the same time, there are notable concerns around the facility’s management of complex clinical risks and family communication in certain cases. A focused, document-backed tour and specific questions about protocols for high-risk residents will help determine whether the facility’s operational practices align with a particular prospective resident’s needs.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Frankfort Terrace

    Frankfort Terrace is located at 40 Smith St, Frankfort, IL, 60423.

    About Frankfort Terrace

    Frankfort Terrace is a skilled nursing facility with 120 certified beds, set up mainly for people who use Medicaid, and doesn't belong to a Continuing Care Retirement Community, but it does have care homes and offers a variety of care types, including assisted living, independent living, memory care, nursing home care, home care, respite care, and Alzheimer's care, so you'll find different options here, though it's for-profit and doesn't hide that. The staff provides 12-16 hour nursing care, helps manage medications, and assists with daily living activities, but if you're expecting a lot of physical therapy, you won't see much, as physical therapy staff time averages less than one minute per resident per day, though care for mental health and behavioral needs is more of a focus, with intermediate and behavioral health services, daily staffing is monitored, and there are measures in place to meet minimum ratios but at last check, legal minimums weren't quite met, though no fines have been given in the past three years.

    Frankfort Terrace has an overall above-average rating from Medicare, with an average health inspection and staffing rating, but its quality of resident care stands out as much above average, with strong measures like a 100% flu shot rate for short-stay residents this flu season, and all long-stay residents get the pneumonia vaccine, even though 66.7% of long-stay residents receive antipsychotic medications, which is higher than most places. They've got infection control policies if you ask for them, and they hold a standard inspection; back in May 2018, there were seven health deficiencies cited, which isn't unusual for a place their size. Residents can serve on a council to voice concerns or help plan activities, and the facility has several memory care programs for those with dementia or Alzheimer's.

    The rooms are semi-private and furnished, with private bathrooms, air conditioning, cable TV, Wi-Fi, and kitchenettes, which keeps things comfortable, and meals are made by a professional chef in a dining room that serves food all day with plenty of options for people with dietary needs, like allergies or diabetes, so special requests are handled. Housekeeping, laundry, move-in help, family support, and transportation are part of what they offer, plus community programs include movie nights, fitness and wellness rooms, a resident-run activities calendar, outdoor paths and gardens, group outings, onsite religious services, and a beauty/barber service. Some services, like the Frankfort Terrace Life Skills Program SOARs, help with mental health, independent living, G.E.D. studies, health literacy, and plans for discharge, and this program even won the 2023 NARA Impact Award, which stands out among nearby homes, plus they support continued education online for social workers, nurses, therapists, and case managers.

    The setting feels home-like and friendly, with a staff approach that tries to create a family feel for people with chronic illness or mental health issues needing intermediate or custodial care, though it's not a fancy place; it focuses more on providing safety, nursing, and personal support, with specialized programs promoting both independence and mental health. There's a 24-hour call system in every room so when someone needs help, staff can respond quickly, and care plans are highly individualized, aiming to keep everyone as independent as possible while offering support for both residents and their families, and you can always arrange a tour if you want to see how things work or meet the staff and residents for yourself.

    People often ask...

    Frankfort Terrace offers assisted living, memory care, and skilled nursing.

    There are 4 photos of Frankfort Terrace on Mirador.

    The full address for this community is 40 Smith St, Frankfort, IL 60423.

    No, Frankfort Terrace does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Frankfort Terrace. The information above has not been verified or approved by the owner or operator. For exact information, please contact Frankfort Terrace directly. There is no cost for this service. We are compensated by the community you select.

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