WoodRidge Supportive Living - Geneseo

    620 Olivia Dr, Geneseo, IL, 61254
    3.1 · 22 reviews
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Friendly staff, unsafe, chaotic management

    I liked the dining room, activities and some staff-Paula and Gina were fantastic-but that didn't make up for the rest. Communication and follow-up were awful, administration is chaotic with high turnover and frequent leadership changes, and billing was repeatedly wrong (double charges, misapplied payments). My mother had multiple unreported falls, her care declined after the ownership change, management was unresponsive, and she later died. Clean and pleasant facility with friendly people, but safety, staffing and admin failures mean I cannot recommend it.

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    Amenities

    3.14 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.8
    • Meals

      3.4
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of WoodRidge Supportive Living - Geneseo

    About WoodRidge Supportive Living - Geneseo

    WoodRidge Supportive Living - Geneseo sits at 620 Olivia Dr in Geneseo, Illinois, and has served seniors for over forty years with a care model centered on aging adults who want some extra help but still want to keep their independence, and you'll see the staff here are known for being helpful, joyful, and kind, which brings out a friendly, homelike feeling that encourages folks to socialize and stay connected. The community is standalone and was built specifically for seniors needing supportive services, offering private studio or one-bedroom apartments, with housekeeping, laundry, and transportation services, so no one has to worry about everyday chores, and residents who need help with bathing, dressing, or even just remembering medications will find staff on hand to provide those services as needed, alongside specific support for diabetes, memory care for Alzheimer's and dementia, and incontinence care for those who need it. The building is secure and the grounds are pleasant, with indoor common spaces for cards, games, fitness, library reading, and arts and crafts, plus there are social events, group outings, devotional activities, and outdoor areas for sitting or walking, so it's easy for people to stay involved in the community or find quiet if that's what they prefer.

    Meal services are carefully managed with emphasis on quality ingredients and balanced nutrition, and residents can count on dining as a part of their daily routine, while those interested in independent living get both the privacy of their own apartment and the built-in community of neighbors and staff, with Wi-Fi and tech tools available to help keep everyone connected; besides that, there's a focus on providing dignified, personalized care, respecting the wishes and needs of each resident because everyone really is different, and there are aides available for non-medical home care, too. With amenities like walk-in showers, kitchenettes, and organized transportation, this place aims to make things easier, so residents can keep making choices that matter for their own lives, and the community's won awards for activities that engage people socially, mentally, physically, and spiritually, which points to their ongoing effort to keep residents active and supported. For those who need extended care or help managing chronic conditions, including an internal medicine practitioner on staff, there's support for both health and long-term planning, and staff are trained to offer guidance for families navigating long-term care insurance and caregiving needs. WoodRidge Supportive Living - Geneseo is family-sized, with about two dozen employees, so folks don't feel lost in the crowd, and it's been recognized as a leader in senior care, even if it's not grand or flashy, it's steady, focused on quality, and has built a reputation for providing care and service with dignity and respect for every resident's individuality.

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