Overall sentiment across these reviews is strongly positive but with notable and serious negative outliers. A majority of reviewers praise Lincolnshire Place for its warm, family-like staff, attentive nursing and CNA care, well-appointed private rooms and bathrooms, and a lively program of activities and amenities. Many family members emphasize peace of mind, describing staff as loving, compassionate, and communicative; others highlight a dedicated director and administration who provide timely updates and go out of their way to help families. The facility’s small, intimate setting and memory-care focus are repeatedly mentioned as strengths that promote social interaction, individualized attention, and a sense of safety.
Care quality and staff performance are the most frequently cited positives. Multiple reviewers single out nursing staff, CNAs, and specific caregivers as exceptional—patient, loving, and hands-on. Several accounts note excellent monitoring, regular clothes changes, spotless walk-in showers, and attentive behaviors such as hugs, one-on-one visits, and good communication with families. At the same time, a small but serious subset of reviews allege extremely poor care: neglect, improper medication administration, failure to bathe, lost dentures, laundry mix-ups, a disgustingly dirty room, lack of hospice coordination, and in one report, patient decline leading to death. These severe allegations contrast sharply with the many reports of excellent care and suggest inconsistency in standards or isolated but significant lapses. Families should consider asking direct questions about medication administration protocols, hospice coordination, and recent incidents during tours.
Facilities, activities, and amenities are another recurring positive theme. Reviewers describe spacious studio or private rooms with private bathrooms, a movie theater with popcorn, an ice cream parlor, a beauty/hobby room, seasonal decorations, and open outdoor spaces for family gatherings. Activity offerings appear robust and varied—chair yoga, sing-alongs, Bible study, bingo, pool-noodle balloon games, twice-daily activities, and programs tailored to dementia residents. These features help residents stay engaged and social; many reviewers mention friends made, smiles during events, and staff-led interactions. A few reviewers, however, find some activities boring for higher-functioning residents, indicating that programming may be more dementia-focused and less stimulating for those with higher independence.
Dining reviews are generally favorable, with many describing wonderful meals, tasty food, and plentiful snacks and treats (ice cream, special snacks). Kitchen and dining staff receive praise. Nonetheless, some reviewers report inconsistency: a handful describe mediocre or 'box' meals and a lack of salad or soup options. This split suggests that food quality may vary by day or meal, and prospective families may want to sample meals during a tour.
Management, communication, and safety receive mixed but mostly positive comments. Several reviewers commend COVID handling, safety measures, and staff who keep families informed. Others report unempathetic management, denial of admission/entry in at least one case, delayed or poor communication with hospice, and concerns about timely medical response (for example, antibiotic care for a UTI). These negative remarks are less numerous but significant because they relate to clinical coordination and family trust. Additionally, logistics and cost are recurrent concerns: multiple reviewers note a high upfront entry fee, expensive monthly rent for studios/one-bedrooms, requirements to bring your own furniture, and the existence of cheaper or closer alternatives. There is also mention of a waiting list for admission.
In summary, Lincolnshire Place appears to offer a warm, activity-rich, and well-equipped memory care and assisted living environment that many families highly recommend—particularly for the compassionate and attentive staff, comfortable private rooms, and robust activity schedule. However, there are credible and serious negative reports that point to lapses in care, medication handling, laundry and personal-item security, hospice coordination, and occasional management issues. Prospective residents and families should weigh the generally strong positive consensus against these serious outlier complaints. When considering Lincolnshire Place, it would be prudent to conduct a thorough, in-person tour; ask detailed questions about staffing ratios, medication administration procedures, laundry and personal-item policies, hospice coordination, incident reporting, and sample menus; and request references or examples of how management handled any past complaints or critical incidents. This will help confirm whether the facility’s positive attributes are consistent and that any past problems have been addressed.
