The reviews for Moweaqua Nursing Retirement Home show a pronounced split between strongly positive experiences and serious negative concerns. Multiple reviewers praise the facility for being clean, affordable, small and personal, and well-staffed with compassionate, knowledgeable employees who often go the extra mile. Leadership receives specific positive mention (Lisa the DON), and several accounts highlight 24-hour staffing, attentive care, friendly and professional personnel, and some meaningful activities like bingo. Some families report good overall outcomes for their residents, and there are practical positives such as paintable apartments on request, planned renovations, and larger room/layout advantages cited by a subset of reviewers.
However, a number of reviews raise serious safety and quality-of-care issues that contrast sharply with the positive reports. Several accounts describe medication mismanagement — including one alarming report of medication being delivered in pudding — and failures to accommodate dietary restrictions like milk allergy and lactose intolerance. Dietary problems also include reports of residents not being fed three times a day and other lapses in meal service. These are not merely service complaints; they represent potential clinical safety risks, particularly for residents with allergies or complex medication regimens.
Cleanliness and hygiene are another area of mixed feedback. While many reviewers describe the building as clean and homelike, others reported outright unsanitary conditions such as a found used diaper, trashy storage and delivery areas, and an overall “disgusting/unsafe” environment in some instances. This variation suggests inconsistency in environmental services or variable oversight. There are also reports of smoking in or around a patient transport van and a designated smoking station on the premises — both of which raise safety and comfort concerns, especially for residents with respiratory issues.
Staffing and interpersonal care are similarly polarized. Numerous reviewers commend compassionate, professional staff and a team-based approach that yields good outcomes. Simultaneously, there are multiple allegations of staff lacking compassion, acting robotic, lying, failing to introduce themselves, and providing solitary mealtimes. This indicates uneven staff performance or training: some staff members are praised for exceptional care while others are perceived as uncaring or unprofessional. Falls risk is specifically mentioned for at least one resident, suggesting a need for consistent monitoring and risk mitigation protocols.
Activities and resident life appear limited for some residents. While bingo and occasional activities are noted, several reviews mention few activities overall and small apartments that can limit quality of life. The facility is viewed as budget-friendly, but some reviewers tie that lower cost to perceived cost-cutting measures that affect the quality of care and services.
In summary, Moweaqua Nursing Retirement Home presents a mixed profile. Strengths include a generally small, potentially homelike setting with some dedicated and skilled staff, reasonable pricing, and certain operational positives (24-hour coverage, planned renovations, and some larger rooms). Major areas of concern are inconsistency in medication management and dietary accommodations, lapses in hygiene/cleanliness in specific instances, problematic smoking practices around residents and transport, and variable staff compassion and communication. The pattern in these reviews points to a facility capable of delivering excellent care in many cases but with significant variability and a few critical safety and quality issues that would benefit from targeted management attention: stronger medication and dietary protocols, improved environmental cleanliness oversight, clearer staff training and introduction/communication practices, and enhanced activity programming and monitoring for fall-prone residents. Prospective families should consider asking the facility for recent inspection reports, medication and allergy protocols, staffing/training practices, and examples of corrective actions for the issues raised before making placement decisions.
