The Springs at Monarch Landing

    2308 Illinois Rte 59, Naperville, IL 60563
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Excellent rehab, clean, attentive staff

    I stayed here for short-term rehab and was very pleased - the facility is spotless and welcoming, staff are kind, professional and attentive, and the PT/OT team helped me make real progress. Rooms are bright and private, meals are excellent, activities are plentiful, and I felt safe and confident leaving my recovery in their care. Highly recommend.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.57·(219)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.5
    • Amenities

      4.7
    • Value

      2.8

    Pros

    • Compassionate, professional nursing and caregiving staff
    • Strong interdisciplinary therapy program (PT/OT/speech)
    • Robust life-enrichment and activities program
    • Restaurant-style, chef-driven dining with dietary oversight
    • Clean, well-maintained, odor-free facility and grounds
    • Private rooms with large windows and private bathrooms
    • Comprehensive continuum of care (independent to hospice/respite)
    • Responsive social work and case management
    • Effective pain and wound management services
    • Short-term rehab and skilled nursing expertise
    • Family-style, home-like atmosphere
    • Prompt medication administration in many cases
    • Accessible location and attractive campus
    • Welcoming admissions and guest-relations staff
    • Pet-friendly environment (pre-COVID)

    Cons

    • Inconsistent staffing levels impacting care continuity
    • Gaps in clinical oversight and medication-management processes
    • Delays in nighttime monitoring and responsiveness
    • Variability in CNA and nurse skill consistency
    • Inconsistent family communication and discharge coordination
    • Financial and billing transparency issues
    • Complex contract and refund policy practices
    • Management and leadership responsiveness variability
    • Memory-care staffing and program limitations for advanced dementia needs
    • Regulatory compliance concerns

    Summary of reviews

    The Springs at Monarch Landing receives substantial positive feedback for clinical rehabilitation, daily life enrichment, dining, and the general environment. Many reviewers praise the facility's therapy teams (physical, occupational, and speech therapy) and describe meaningful functional gains during short-term rehabilitation stays. Nursing and caregiving staff are commonly characterized as compassionate and professional, and social services, guest relations, and admissions personnel are frequently noted as welcoming and communicative. The campus, private-room accommodations, and grounds are described as clean, well maintained, and comforting, supporting a home-like atmosphere for many long-term residents.

    Dining and activities are consistent strengths. The community offers restaurant-style and family-style dining with chef-led menus and dietary oversight (including diabetes management and tailored meal options). Life-enrichment programs are extensive, ranging from on-site crafts and morning exercise to field trips and social events. These programs and the activity staff receive repeated commendation for contributing to residents' social and emotional well-being.

    Despite these strengths, reviews reveal operational concerns that prospective families should evaluate. Staffing levels and shift coverage are cited as inconsistent, and several accounts point to delays in monitoring during overnight hours and uneven responsiveness to call lights or requests. There are specific indications of gaps in clinical oversight and medication-management practices in some cases, including issues with following physician orders and anticoagulation monitoring; these point to a need for clarity about clinical protocols and supervision. Additionally, skill and consistency among CNAs and nurses are described as variable across shifts.

    Administrative and financial issues appear as a distinct pattern in the feedback. Families report disputes over billing, complex contract terms (including large upfront payments and refundability questions), and occasional dissatisfaction with discharge planning or coordination with outside providers. Management and leadership receive mixed evaluations: some reviewers highlight administrators who go above and beyond, while others describe difficulty obtaining satisfactory responses on accounting, policy enforcement, or dispute resolution. There is also a note of regulatory scrutiny in the record; prospective families should review the facility's public compliance information and any corrective-action history.

    Overall, The Springs at Monarch Landing is frequently recommended for its rehabilitation capabilities, therapy outcomes, dining, and the supportive culture of many staff members. At the same time, the variability in clinical oversight, staffing consistency, and administrative transparency are recurring themes that warrant direct inquiry. Recommendations for families considering the community include asking for current staffing ratios and overnight monitoring protocols, specific medication-management and physician-order processes, details on memory-care staffing for residents with advanced cognitive needs, recent regulatory or survey reports, and clear written explanations of contract terms and refund policies.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of The Springs at Monarch Landing

    The Springs at Monarch Landing is located at 2308 Illinois Rte 59, Naperville, IL, 60563.

    About The Springs at Monarch Landing

    The Springs at Monarch Landing sits in Naperville, Illinois, about 25 miles southeast of Chicago, and serves seniors with a wide range of needs, so you'll see everything from active independent living to skilled nursing care here, and you'll find the healthcare center provides long-term stays as well as short-term rehabilitation, which covers physical, occupational, and speech therapy, and what some folks call their Rehab to Home program is there to help people recover and get back to regular life after an illness or surgery, and since they focus on each person's routines and preferences, they take what you're used to and try to keep that part of your day while helping with needs like meals, medication, hygiene, or getting around, so there's more dignity and comfort for folks, and when it comes to memory care, they've built a special secured area set up just for people with Alzheimer's or dementia, complete with personalized plans, activities for stimulating the mind, safety bracelets, and a wander alert system to help keep everyone safe.

    There are nurses on staff around the clock, a doctor on call, 24-hour telemedicine, nurse practitioners, and visits from outside care like podiatrists and dentists, and most folks get help with daily things like eating, moving, or medication-plus there's diabetic and incontinence care, help for people who can't walk, and even transfer equipment for heavier assistance when needed, and the care team, including nurses and a Director of Nursing who's been recognized for excellence, takes things pretty seriously when it comes to emergency situations, so help is always nearby, and residents who need advanced support for chronic medical issues or who are at risk of wandering are able to stay, thanks to a secured setup and personalized supervision.

    The community offers a full range of life here, so you'll see a garden, indoor pool, woodworking shop, library, beauty salon, outdoor patios, and plenty of areas inside and outside to socialize or relax, and if you like pets, you can have a cat or dog, while meals-three times a day with vegetarian and special diet options-are served in the Riverwalk Café with chefs doing the cooking, and there's a set of activities both onsite and offsite, like gardening, movie nights, karaoke, art, trivia, educational lectures, cooking, fitness, and devotional services so nobody gets too lonely or bored.

    There's transportation available-at cost for some things-for errands and doctor visits, plus parking for residents, and when you need to see someone in the medical field, there's help arranging doctors from local hospitals including Edward Hospital and Northwestern Medicine Central DuPage Hospital, right on site, and for those who need help moving in, personal moving consultants lend a hand, and once you're settled, the services can cover everything from laundry, housekeeping, and linens to meals and emergency alert systems.

    Families sometimes need a break too, so respite care gives them that option, and hospice services are also offered for those at the end of life, while folks recover from short-term stays or serious illness also get what they need in terms of rehab, meals, therapies, and supervision, and with year-round health services, a secured environment for memory care, and a five-star rating from the Centers for Medicare & Medicaid Services across all categories-the only one within 20 miles with those marks-you'll find The Springs at Monarch Landing is a comprehensive senior community that's focused on safety, medical care, and supporting people as they age, all on a campus not far from over 130 parks in Naperville, in a place where folks of many needs can seem to find what helps them feel at home.

    People often ask...

    The Springs at Monarch Landing offers independent living, assisted living, memory care, and skilled nursing.

    There are 22 photos of The Springs at Monarch Landing on Mirador.

    Yes, The Springs at Monarch Landing allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2308 Illinois Rte 59, Naperville, IL 60563.

    No, The Springs at Monarch Landing does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000IofnAAC
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity28 residents
    LicenseeMONARCH LANDING OPCO (SL-VII) LLC
    EffectiveDecember 3rd, 2024
    ExpiresDecember 3rd, 2025
    View the official license record

    Inspection Reports

    2

    Reports

    0

    Citations

    1

    Complaints

    1

    Years

    27 Mar 2026Complaint
    Investigated a complaint about being at the wrong site and found no deficiencies.
    22 Dec 2025Licensure
    Found no deficiencies. The survey showed compliance with applicable regulations.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Springs at Monarch Landing. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Springs at Monarch Landing directly. There is no cost for this service. We are compensated by the community you select.

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