St Joseph Home For the Elderly

    80 W Northwest Hwy, Palatine, IL, 60067
    4.8 · 46 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Spotless loving spiritual senior care

    I placed my mom here and couldn't be happier - spotless facility, excellent care and food, and truly caring, selfless staff and Sisters who provide daily Mass, monthly recollections and real spiritual support. She loves her apartment and the warm community; residents are well looked after and I highly recommend it. My only gripe was a brusque initial intake with the Catholic organization that felt dismissive, but overall this is a holy, loving place doing so much good.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.76 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.8

    Pros

    • High-quality, attentive care for residents
    • Friendly, patient, and helpful staff
    • Loving and genuine Sisters involved in care
    • Clean facility and well-maintained environment
    • Good food and dining experience
    • Strong Catholic identity with chapel and daily Mass
    • Regular spiritual activities (recollection, adoration, confession)
    • Serene atmosphere and comfortable apartments
    • Supportive community and positive resident happiness
    • Specialization in elderly care and long-term residency fit
    • Suitable meeting spaces and on-site gift shop
    • Reputation as a charitable organization serving those in need

    Cons

    • Negative or brusque welcoming/admissions experience for some
    • Perception that the Catholic organization can be unhelpful during intake
    • Referrals to other homes instead of accommodating certain applicants

    Summary review

    Overall sentiment in the provided reviews is strongly positive, with a clear pattern of praise for the quality of care, the staff, and the facility’s Catholic character. Multiple reviewers describe the nursing care as outstanding, the staff as friendly, patient, and attentive, and specifically highlight the presence of caring Sisters as a meaningful part of the environment. Comments indicate residents feel well taken care of and happy living at St Joseph Home For the Elderly; one long-term resident explicitly states love for her apartment and life there, and other reviewers describe the facility as serene and spiritually fulfilling.

    Care quality and staff: The most consistent theme across the summaries is high-quality, compassionate care delivered by staff who are described as patient, helpful, selfless, and genuinely caring. Reviewers repeatedly recommend the facility and characterize it as providing a high level of nursing and daily care. Several reviews use superlatives (e.g., “best nursing home in the country”) and emphasize that residents’ needs are met, which suggests consistently positive hands-on care experiences. The Sisters’ involvement is repeatedly noted as contributing to a warm, loving culture.

    Facilities and amenities: Reviewers comment on a clean, well-maintained facility with a peaceful atmosphere. The facility’s physical features are appreciated — a beautiful chapel, suitable meeting spaces, and an on-site gift shop — and the chapel/daily Mass schedule is repeatedly mentioned as a valued amenity. Apartments are described positively by long-term residents, and the setting is framed as serene and comfortable. The availability of meeting spaces and a variety of gift-shop items also contributes to a perception of thoughtful resident-oriented amenities.

    Religious life and activities: St Joseph Home’s Catholic identity is a central, positively reported element. Daily Mass, monthly recollection, adoration, and confession are highlighted as meaningful regular activities that support residents’ spiritual lives. Several reviewers specifically praise the chapel and ongoing religious programming, and some characterize the home as a caring, holy, and loving place — language that underscores the importance of faith-based care for many residents and families.

    Dining, community, and reputation: The food receives positive mention, and the facility is described as fostering a nice community and supportive social environment. Multiple accounts emphasize resident happiness and strong community bonds; reviewers call the staff and Sisters “wonderful,” and some frame the organization as an admirable charity that serves those most in need. This reputation extends beyond daily care to an overall sense that the home is mission-driven and valued by the community.

    Management and admissions patterns/concerns: The principal negative theme concerns the welcoming/admissions experience. A subset of reviewers reported feeling brushed aside during the intake process and perceived the Catholic organization as unhelpful in that context, with at least one account noting referrals to other homes rather than being accommodated. These comments contrast with the overwhelmingly positive impressions of day-to-day life and care, suggesting that initial interactions with admissions or intake staff may be inconsistent relative to the consistently praised caregiving teams. Prospective residents and families might therefore expect excellent ongoing care but should be prepared to advocate during the admissions process or seek clarification about acceptance criteria.

    Summary assessment: In aggregate, the reviews depict St Joseph Home For the Elderly as a well-regarded, faith-centered long-term care provider with strong praise for caregiving staff, a clean and peaceful facility, meaningful religious programming, and satisfied residents. The dominant strengths are compassion, clinical and daily care quality, and a spiritually nourishing environment. The main area for improvement appears to be the admissions/welcoming experience, where a few reviewers felt dismissed or redirected. Overall, the pattern of feedback indicates a highly positive resident experience after admission, with a small but notable caution regarding the initial point of contact with the organization.

    Location

    Map showing location of St Joseph Home For the Elderly

    About St Joseph Home For the Elderly

    St Joseph Home For the Elderly sits in Palatine and has cared for seniors for almost 50 years, drawing on over 177 years of experience from the Little Sisters of the Poor, who started their mission back in 1839 in France, serving and caring for elderly people with humble service and love following the example of Saint Jeanne Jugan, and you'll see a welcoming atmosphere where residents get personal attention. The facility offers four levels of care, from a 34-apartment independent living space to intermediate, skilled, and sheltered care for 59 residents, so folks can move from more independent living to higher care as needed, and there's also assisted and memory care, nursing home services, hospice care, and residential care home options. Residents can find private or semi-private rooms, and the team of caregivers, known for being loving and attentive, help with personal needs like dressing, grooming, bathing, medication, and other daily activities, while specialized therapies like physical, occupational, and speech therapy are also offered for those who need them.

    Community life means regular programs and activities, including group events like World Day of Grandparents and the Elderly, weekly bingo games, singing, arts and crafts, birthday celebrations, and activities especially for folks with memory care needs, with individualized plans and safety kept in mind. The facility puts effort into a mental wellness program, spiritual support, pastoral programs, opportunities for volunteering, and emotional support, and you'll even find prayer requests are welcomed. People can use transportation services for trips, and amenities include a dining room, physical fitness center, salon/barbershop, laundry and housekeeping, activities room, guest parking, WiFi, cable TV, kitchens or kitchenettes, washers and dryers, and community-sponsored enrichment, alongside safety and handicap features like sprinkler systems.

    The staff helps families explore financing options like Medicare and Medicaid and gives guidance from senior care advisors on levels of care, move-in steps, waiting list details, contract terms, and billing, encouraging families to come for in-person interviews and tours to check if the place feels right. The admissions process starts with a call or email to a Social Worker, with low-income and medical need criteria considered, and long-term care is available for those who can't pay for private homes. Reviews get checked for authenticity and are easy to find alongside listings of nearby facilities, so families can compare experiences and services.

    St Joseph Home for the Elderly keeps a strong connection to community and spiritual roots, hosting events, newsletters, blogs, and volunteer programs like Association with Jeanne Jugan, Lend a Helping Hand, Youth Service Program, and also offering employment and nursing aide subsidy programs. The focus here is truly on loving care, security, dignity, emotional and spiritual wellness, and supporting every resident's unique needs in safe, thoughtfully designed living and outdoor spaces made for comfort and relaxation.

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