Overall sentiment across these reviews is mixed, with strong praise for several individual caregivers and certain departments counterbalanced by serious concerns about consistency, safety, communication, and management. Multiple reviewers emphasize that specific staff members—named employees such as Mia, CNA Julie, and a physical therapist identified as Byar—provided compassionate, skilled, and attentive care. CNAs generally receive credit for being hardworking, and some nursing staff and therapists are described as knowledgeable and effective. Housekeeping and overall cleanliness are frequently noted as strengths, and several reviewers highlighted an engaging activities program and a positive dining experience, saying meals were decent to very good and that the dining setting was pleasant for socializing.
However, these positives coexist with repeated and significant negatives. Several reviews report safety issues including multiple falls that resulted in injury, and at least one mention that residents were left in diapers after rehab for longer than expected. There are recurring complaints about staff rudeness or inattentiveness: nurses chatting in halls, perceived reluctance among some nurses to perform manual tasks, and named attitude problems (e.g., a nurse called out as having an attitude). Importantly, reviewers describe a pronounced inconsistency in staff quality—some employees are lauded while others are described as terrible—creating uneven experiences for residents and families.
Communication and social support are prominent trouble spots. Reviewers mention poor family communication and frustrating back-and-forth with staff, as well as an apparent lack or weakness of Social Services. Reports of gossip, manipulation among CNAs, nurses, and Social Services personnel, and concerns about family-member influence and the handling or disappearance of personal belongings create a narrative of dysfunction in team dynamics and resident advocacy. These interpersonal and administrative issues feed into perceptions of inadequate oversight and leadership: several reviews criticize administration and corporate management, with some explicitly calling administration "really bad" and expressing that assisted living there was a poor experience.
Facility- and value-related themes are mixed as well. Many reviewers praise the facility's cleanliness, fresh appearance, and cozy, well-maintained living quarters; photos and presentation met expectations for some families. At the same time, there are recurring notes that the facility needs a refresh or updates, that rooms (or shared rooms) are expensive, and that rent is high relative to perceived value. These cost concerns are amplified by the operational issues—when safety, staff consistency, and administration are questioned, families are more likely to perceive poor value for money.
Activities, therapy, and dining come across as relative strengths: therapists receive positive remarks (with one PT singled out), activities are described as engaging, and the dining experience is called great by some reviewers. These programmatic positives, along with devoted individual caregivers, contribute to accounts of improved quality of life and dignity preservation for certain residents, prompting strong recommendations from grateful families in those cases.
In summary, the reviews paint a facility with real strengths—cleanliness, committed CNAs, effective therapists, good dining, and some outstanding individual staff—tempered by important and recurring weaknesses: inconsistent staff behavior and competence, safety incidents (falls and post-rehab care concerns), poor communication and Social Services support, interpersonal problems among staff, administrative and corporate management issues, and questions about value relative to cost. Prospective residents and families should weigh the clear examples of excellent, compassionate care against the documented variability and the safety/management concerns. If considering Liberty Village of Peru, it would be prudent to ask specific questions about fall prevention and incident reporting, staff turnover and supervision, Social Services availability, room update plans and costs, and to seek references about current administration and the consistency of direct caregiving staff.
