Allure of Prophetstown

    310 Mosher Dr, Prophetstown, IL, 61277
    4.7 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate staff, clean facility, recommended

    I've had a very positive experience - the staff are amazing, friendly and genuinely treat residents like family, with attentive nurses/CNAs, strong communication, compassionate end-of-life care, and activities that keep my mom engaged. The building is clean, well kept and my loved one feels safe and happy, though rooms could use updates and exterior signage/mailbox listings are missing; I've seen an occasional staff lapse but it hasn't affected overall care. I highly recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.72 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.7
    • Amenities

      2.0
    • Value

      4.7

    Pros

    • Caring and compassionate staff
    • Attentive nurses and CNAs
    • Clear, regular communication from the nursing team
    • Supportive and helpful administrative team
    • Named staff praised (Aimee Fuller, Melissa, Brandi, Amy)
    • Compassionate end-of-life care
    • Family-like, close-knit community atmosphere
    • Clean, well-kept facility with fresh smell
    • Daily room cleaning and good housekeeping
    • Active programming and activities that engage residents
    • Good access to residents and patient transport
    • Skilled care and competent nursing
    • Help resolving insurance and administrative issues
    • Long-tenured staff and continuity of care
    • Positive visitor experience during worship and social visits
    • Memory-care wing described as caring and supportive
    • Frequently recommended by families

    Cons

    • Exterior signage and address information missing or inadequate
    • Phonebook and directory listings outdated or omitted
    • Visitor/cafeteria restrictions requiring relocation for visits
    • Some reports of care-quality concern related to a nurse aide
    • Rooms and certain areas in need of updates
    • Virus/COVID impact on residents noted
    • Occasional unspecified complaints despite generally positive feedback

    Summary review

    Overall sentiment across these reviews is strongly positive, with the majority of comments emphasizing compassionate, attentive caregiving and a supportive, family-like community. Multiple reviewers singled out both nursing staff and certified nursing assistants for consistent daily attention, clear communication, and competent clinical care. Families repeatedly praised specific employees (Aimee Fuller, Melissa, Brandi, Amy) and described the administrative team as helpful and proactive—assisting with adjustment to the facility, resolving insurance issues, and maintaining steady contact with families. Several notes describe the staff keeping family members well informed, allowing phone calls to patients, and providing compassionate end-of-life care, which speaks to both clinical competence and emotional support for residents and relatives.

    Facility upkeep and cleanliness are frequent positives: reviewers noted a fresh, clean smell, orderly rooms, daily room cleaning, and generally well-kept common areas. The environment is repeatedly characterized as safe and happy, with residents described as comfortable and well taken care of. Long staff tenure and the feeling that staff are like family contribute to a sense of continuity and trust; one reviewer specifically mentioned nearly six years of positive experience. Activities programming was credited with keeping residents engaged and active, and the memory-care wing was called out as supportive and caring, indicating that the facility provides suitable specialized services for cognitive impairment.

    Operational strengths also emerge in the reviews. Families appreciated good patient transport and easy access to residents, and many reviewers recommended the facility highly. Several accounts describe helpful administrative assistance during the move-in phase and in dealing with logistical matters like insurance, suggesting effective back-office support. Communication from the nursing team was highlighted as clear and responsive, and staff made efforts to accommodate family interactions (for example, allowing calls and keeping families apprised of clinical changes).

    However, there are recurring operational and facility-related concerns that prospective residents and family members should note. A consistent and specific issue is lack of external wayfinding: reviewers reported missing or blank mailbox and exterior building numbers, a road sign that provides no information, and an omission from an outdated phonebook—factors that can complicate locating the facility or contacting it through traditional directories. Visitor logistics surfaced as another pain point: at least one review mentioned cafeteria visiting restrictions that required families to move to a conference room for visiting and feeding, which may affect the convenience and atmosphere of family visits. There are also isolated but important care-quality concerns, including a report describing a delinquent nurse aide; while most caregiving feedback is positive, this indicates variability in staff performance and the potential for lapses that families should monitor.

    Other minor but notable issues include mentions that some rooms need updating and that residents have been impacted by a virus (likely COVID or similar), which affected resident well-being—this highlights the importance of infection control practices and facility maintenance. Reviewers also acknowledged a few unspecified complaints despite the overwhelmingly favorable impressions; these suggest that while the overall standard is high, experiences can vary by unit, staff shift, or individual resident needs.

    In summary, Allure of Prophetstown is portrayed in these reviews as a caring, clean, and community-oriented senior living facility with strong nursing communication, effective administrative support, and engaging activities. The facility earns particular praise for individualized, compassionate care (including end-of-life support), competent clinical staff, and a family-like atmosphere that puts residents and relatives at ease. Prospective residents and families should be encouraged by the positive trends but remain mindful of the practical drawbacks noted: inconsistent external signage and directory listings, occasional visitor-location restrictions, the need for some room updates, and the possibility of isolated staff performance issues. Visiting in person, asking about current infection-control protocols, touring the specific unit of interest (especially memory care), and verifying directions and contact methods in advance would help address the most common concerns raised in these reviews.

    Location

    Map showing location of Allure of Prophetstown

    About Allure of Prophetstown

    Allure of Prophetstown is a senior living community at 310 Mosher Dr, Prophetstown, IL 61277, and right now they aren't accepting new patients, which you don't see everywhere but that's how things are at the moment, and they do have both English-speaking staff and some staff who know other languages, which helps folks feel comfortable if English isn't their first language. The community provides independent living, affordable housing, subsidized senior apartments, and a skilled nursing facility, so there are several levels of care under one roof, and when it comes to their skilled nursing, they provide services like bathing, dressing, grooming, IV therapy, medication management, occupational and physical therapy, speech therapy, wound care, meals, and also outpatient therapy when needed, so there's a lot of support for folks with larger care needs. They also have a group of professionally trained caregivers, therapists, managers, and lifestyle coordinators, so there are always people around who can help out or answer questions, and they do have a customer service team to help with visitors or anyone trying to get information.

    What stands out a bit about Allure of Prophetstown are the amenities; you get an arts and crafts room, a beauty and barber shop for personal care, rooms set aside for cards and games, community outings, and regular social events, and there's even a parlor with a fireplace if you want a cozy spot to sit, plus a library for reading, mail pickup with individual mailboxes, and an exercise room if you want to move around a bit. Worship services and wellness activities fill out the calendar, and they have both social and medical transportation for appointments or outings. Every apartment has separate heat and air conditioning controls, so folks can stay as comfortable as they like, and the building takes care of all the utilities, including water, electricity, heating, and cooling, which is really helpful, and they handle housekeeping each week along with laundry services and general maintenance. Amenities like the main dining room with daily noon meals, cable TV, storage spaces, appliances such as refrigerators, microwaves, washers, dryers, dishwashers, and even garbage disposals make things a bit more like home, and there's plenty of security with emergency systems and door security systems in place.

    The layout includes one- and two-bedroom apartments, and there's a separate 16-unit apartment building called Riverview Estates with its own set of services, giving people a choice of views-either riverside or non-riverside, depending on what's preferred. Common areas and a focus on maintenance-free living mean that folks living here don't have to worry about repairs or yard work, which is a relief for many. Their programs support independent living and offer a chance for social interaction, and they've got space for cards and games, movies, and regular community outings for those who like to stay busy.

    Even though tours are open to show the facility and its features, and a brochure is available for download, there's a contact form for questions about services or tours, so people can reach out if they want to know more. Allure of Prophetstown has a setup that helps seniors live in comfort and encourages an independent lifestyle as long as possible, while offering medical and personal support when it's needed, and though it isn't taking new patients now, the facility focuses on helping residents enjoy a brighter future with plenty of care and services built for convenience.

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