Generations at Rock Island

    2545 24th St, Rock Island, IL, 61201
    2.8 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind nurses, but unsafe conditions

    I had a very mixed experience. Three nurses were genuinely caring, knowledgeable and made me feel special, and activities/maintenance showed real effort, but too many aides and staff were rude, unresponsive or untrained - call lights ignored, patients left soiled, meds and therapy inconsistent. The place can be unsafe and unclean (urine smell in lobby/van, rotten food, filthy bathrooms), and management was defensive or dismissive when I raised concerns about morphine administration, missed appointments and transport. There are signs of improvement and hardworking staff, but persistent understaffing, poor communication and safety issues mean I would be cautious.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.76 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      1.7
    • Amenities

      1.6
    • Value

      2.5

    Location

    Map showing location of Generations at Rock Island

    About Generations at Rock Island

    Generations at Rock Island sits on 24th Street in Rock Island, Illinois, and offers a mix of skilled nursing, rehabilitation, assisted living, independent living, and memory care for dementia and Alzheimer's residents, and there's visitor parking right on site and public transit including the Metro Green Bus #30 to help families get there without much hassle, which sure helps when you're trying to visit often or arrange for appointments. The facility has an interdisciplinary care team, which means physicians, nurse practitioners, and dieticians work together to design health programs that suit what each resident needs, and there's a focus on working with both licensed and paraprofessional healthcare staff to provide individualized care, so folks get plans that make sense for their situation and changing health.

    This place gives a lot of attention to restorative nursing care aiming to help people get back, stabilize, or even regain some of their abilities, which matters for folks who want to be as independent as possible, and there's a range of rehab services you'd expect like occupational therapy, physical therapy, orthopedic rehab, fracture care, speech therapy, and stroke recovery, plus they handle complex medical cases and cardiac rehab, all in one place, so you don't have to keep bouncing around to different clinics. They run an Accredited Dementia/Alzheimer's Unit for memory care, and that means there are secure spaces and staff trained for Alzheimer's or other dementia conditions, so residents have extra support and safety, which families appreciate when they're looking for reassurance.

    Generations at Rock Island handles short-term rehab, long-term care, skilled nursing, and complex chronic illness care, so folks with different needs can find a care plan that fits, and their programs have specific names for easy reference, like Sound Physicians for on-site and telemedicine doctor coverage during nights, weekends, and holidays, making sure there's always help if something comes up when the usual staff isn't there. The facility doesn't use agency staffing, which helps keep staff more familiar with residents and lets relationships form, leading to better communication and more reliable care-plus those Computers on Wheels (COWs) help nurses and aides update charts right away, so there's less confusion and more transparency.

    Amenities make things easier, too, from comfortable rooms and different dining options to guest services aimed at both residents and their families, and there are programs built to keep people active with day-to-day activities, which helps with social engagement, giving a sense of routine and community. The assisted living part gives more independence for folks who still want some support, and independent living lets seniors stay social and self-sufficient but with a safety net. They supply healthcare services from Alzheimer's and dementia care, dialysis, IV therapy, pain management, wound care, to hospice and respite stays, so when health needs change, residents don't have to move around. Rehabilitation goes beyond the basics, with care for fractures, orthopedic needs, speech problems, and recovery after a stroke.

    The place even covers palliative care, isolation, ventilator support, and tracheostomy needs, so families with many different medical questions can find answers under one roof. Generations at Rock Island used to be called Rock Island Nursing and Rehabilitation Center, but since the rebranding, there's a push for new ideas and a focus on making the facility a solid place for care and community, with unique touches for memory care residents and a daily routine to support everyone's well-being. They make an effort to connect with residents and families, providing a steady environment designed for comfort and support, and everything's aimed at making life a little easier for people as their needs change.

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