River Crossing of Rockford

    1660 S Mulford Rd, Rockford, IL, 61108
    3.3 · 84 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Understaffed dirty unsafe, hopeful overhaul

    I had a mixed, mostly negative experience. Some nurses, CNAs and therapists were kind, skilled and the building/therapy looked promising, but the place was chronically understaffed and disorganized: unresponsive call buttons, missed or wrong medications, soaked diapers, filthy rooms/hallways and urine smell, safety lapses (no rails/mats), forgotten vitals/therapy, catheter/infection issues and delayed emergency care. Management changes and a rehab overhaul give me hope, but right now I cannot recommend it until staffing, cleanliness and leadership are reliably fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      1.8
    • Amenities

      2.1
    • Value

      3.0

    Location

    Map showing location of River Crossing of Rockford

    About River Crossing of Rockford

    River Crossing of Rockford sits at 1660 South Mulford Road in Rockford, Illinois, and it's a non-profit nursing home that offers long-term care, skilled nursing, memory care, and several specialized medical services. The facility handles wound care, stroke and joint replacement rehab, dialysis care, pain management, IV therapy, and tracheostomy care, plus it has balance and conditioning programs and a fall reduction program which helps people stay steady on their feet. Residents can get help with daily tasks like bathing, dressing, grooming, toileting, managing medication, or even getting their diabetic injections, and nurses (both RN and LPN) are there all day and night, all year round. The place also cares for adults with Alzheimer's, offers hospice and respite care, and takes both Medicaid and Medicare for payment.

    At River Crossing of Rockford, meals are made by a professional chef and served in a restaurant-style dining room, and they can handle special diets, including meals for people who have allergies or diabetes. Residents can pick private rooms with bathrooms, air conditioning, Wi-Fi, cable TV, and furniture, plus some rooms have kitchenettes and telephones. Safety's covered with an emergency alert system, while transportation and parking are available to make things easier for everyone coming and going.

    Daily life includes a packed schedule of activities seven days a week, ranging from arts and crafts, movie nights, and music programs, to outdoor activities and social events so folks can stay busy and social. Other places inside include a library, movie theater, arts and crafts room, game and activity rooms, a beauty/barber shop, a fitness room, and a sauna and wellness room, plus outdoor walking paths where people can stretch their legs. Folks get help with housekeeping and laundry, and there's a move-in service for a smoother transition. The community also has worship services, cards and games, and offers Wi-Fi in common areas so residents can stay connected.

    Rehabilitation services include physical, occupational, and speech therapy, with special programs for orthopedic, cardiac, and stroke rehab, as well as skilled nursing for short-term stays between the hospital and home. There's outpatient therapy too, and the nursing and rehab center lets residents get ongoing care while living in a secure setting. A registered dietitian is available to make sure everyone gets the nutrition they need, and there's a focus on general wellness with different fitness programs and therapy rooms.

    River Crossing is set up for independent, assisted, and skilled nursing care, so it serves older adults with broad and changing needs, and it does all this in a simple, straightforward setting. The nursing home is located in Cherry Valley, a part of the Rockford area, and it has a 2.8 rating from 36 reviews, which tells you people have had different experiences there. The staff keeps up caregiving services, rehab, support, and referrals for extra help at home. While it's not part of a larger retirement community system, it does manage a good selection of healthcare, comfort features, and daily activities, aiming to keep people as active and comfortable as possible.

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