Taylorville Care Center

    600 S Houston St, Taylorville, IL, 62568
    3.6 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Clean facility, dangerous negligent care

    I found a beautiful, visibly clean building and grounds, with many friendly, caring staff, a responsive social services director, and decent physical/emotional therapy. But I've seen years of chronic staffing shortages-worsened after vaccine mandates-with staff pushed out, frequent short-staffing, and what felt like incompetent supervisors. I witnessed negligent monitoring, poor wound care and infections, and heard reports of several deaths; some residents only got proper medical attention sporadically. Basic needs were lacking: few showers, no snacks or hydration cart, no clear UTI-prevention protocols, and misleading claims about an affiliation with Taylorville. Management seemed to cover up problems; despite kind caregivers, I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      3.2
    • Meals

      3.6
    • Amenities

      5.0
    • Value

      3.6

    Pros

    • Some genuinely caring and kind staff members
    • Responsive social services director
    • Available physical therapy services
    • Emotional/behavioral therapy offered
    • Beautiful, well-maintained facility appearance
    • Visibly clean building and grounds
    • Friendly staff seen by some visitors
    • Residents appearing happy in some observations
    • Clean grounds and building maintenance
    • Seasonal decorations (e.g., Christmas lights)

    Cons

    • Ongoing, long-term staffing shortages
    • Staff loss reportedly linked to vaccine mandates
    • Perception that staff prioritize paychecks over care
    • Alleged misbranding/false affiliation with Taylorville Care Center
    • Inconsistent or selective medical treatment for residents
    • Reports of mistreatment and negligent monitoring
    • Wound infections cited in reviews
    • Several deaths mentioned by reviewers
    • Lack of regular showers for residents
    • Insufficient snacks available for residents
    • No hydration cart reported
    • No UTI prevention protocols referenced
    • Medicare/Medicaid funding and billing concerns
    • Management cover-ups alleged
    • Incompetent supervisors and poor leadership cited
    • Pandemic-related schedule restrictions affecting services
    • Often short-staffed leading to poor care

    Summary review

    Overall sentiment from the collected reviews is mixed to negative, with two distinct narratives emerging. A number of reviews describe the facility as attractive, clean, and well maintained, with some staff members who are caring, kind, and responsive—particularly social services and therapy personnel. These positive accounts highlight available physical and emotional therapy services, friendly interactions, festive decorations, and visually content residents. In those reports the facility is described as among the better local options.

    However, many other reviews raise serious and recurring concerns about the quality and consistency of care. The dominant negative theme is chronic staffing shortfalls: reviewers repeatedly describe the facility as frequently short-staffed, with supervisors characterized as incompetent and care quality suffering as a result. Several reviews explicitly link staffing disruptions to vaccine mandate-related departures, and others allege that staff decisions are driven by pay rather than resident needs. These staffing issues are presented as longstanding rather than transient, suggesting structural workforce problems.

    Clinical and safety concerns are emphasized in multiple summaries. Reviewers report negligent monitoring, instances of mistreatment, wound infections, and even several deaths; some reviews specifically say proper medical treatment appears to be provided only to certain residents while others are neglected. Additional reported deficiencies include lack of showers, absence of a hydration cart, insufficient snack availability, and no UTI prevention protocols—each of which point to lapses in basic hygiene, nutrition, and infection prevention practices. Together these allegations suggest systemic problems with daily care processes and clinical oversight.

    Management and administrative themes are also prominent. Several reviewers accuse management of cover-ups and raise questions about Medicare/Medicaid funding or billing practices. There are claims of misbranding or false affiliation with the named center, which creates concerns about accuracy of representation and transparency. Pandemic-related scheduling restrictions are mentioned as an impact on services and routines; some reviewers frame schedule limits as understandable during COVID-19, while others cite them as additional stressors on resident care and family communication.

    Facilities and atmosphere receive mixed feedback. On the positive side, multiple reviewers note a beautiful facility with clean grounds and a welcoming visual environment; holiday decorations and moments of friendly staff interaction are repeatedly mentioned. Conversely, the positive environment is seen by some as superficial when clinical care and staffing are inadequate—i.e., an attractive building does not compensate for reported neglect in daily care and medical monitoring.

    In summary, the reviews describe a facility with clear strengths in appearance, therapy offerings, and some compassionate employees, but persistent and serious weaknesses in staffing, management, and clinical reliability. The most frequently cited and significant issues are chronic understaffing, alleged negligent monitoring (wounds, infections, UTI prevention), inconsistent medical treatment, and management-related transparency or affiliation concerns. Given the severity of the negative reports—especially those referencing infections, deaths, and systemic procedural lapses—these reviews warrant caution. Prospective residents and families should seek up-to-date information: review recent inspection reports, ask about current staffing levels and turnover, inquire specifically about infection control and hygiene protocols (showering, hydration, UTI prevention), verify therapy and social services availability, and request clarification about any alleged affiliations or billing practices before making decisions.

    Location

    Map showing location of Taylorville Care Center

    About Taylorville Care Center

    Taylorville Care Center sits in Taylorville, Illinois, and welcomes older adults needing assisted living or skilled nursing care, and sometimes both are offered depending on what someone needs, and the interesting part is you'll see them working with folks who might be recovering from surgery or illness, or someone who just wants help with daily living tasks while still enjoying some comfort and independence. The residents get choices for private rooms, though there's an extra fee, and every room, no matter if it's shared or private, is ready to move in with furniture and space to decorate with pictures or art from home, so it feels a bit more personal. The care team, including registered nurses, therapists, a registered dietitian, and a specially-trained activity director, is there for support 24 hours a day, giving medication, therapy, or even extra help with dressing and bathing if that's what someone needs, and there are systems in place for emergencies or just when someone needs to reach staff fast. Daily help covers things like laundry, housekeeping, and meal preparation by a professional chef, and they can handle special diets for people with allergies or diabetes, which can be important for a lot of people. For meals, residents can eat in a dining room with tablecloths and proper dishes, choosing from all-day dining menus, and if coming to the dining room's too hard some days, room service brings meals to them without extra trouble.

    There are plenty of activities on the calendar, both set by the staff and sometimes run by the residents, so it's pretty common to see games like cards or Bingo, arts and crafts, movie nights, music, and even scenic drives or shopping trips, and the place looks out for everyone who likes time outdoors with gardens, walking paths, and scheduled outdoor activities. The garden and the fitness and wellness rooms give extra options for those who want quiet or exercise, and there's an arts room, a music program, a library, and activity rooms too, making it possible to stay busy or pick what to join. Taylorville Care Center also has a barber and beauty shop on site, plus things like cable TV, Wi-Fi, private bathrooms, and kitchenettes so daily life can feel easier and more comfortable. They offer family support, help with moving in, coordination, and concierge services, so families stay part of the team, and resident and family councils give people a place to talk about care concerns.

    The staff focuses on respecting and supporting each resident, which shows in how they make decisions together with families and try to keep folks as independent as possible; they help people stay connected by encouraging lifelong learning and faith, so traditional religious services are part of the schedule too. Social engagement's a big priority with all kinds of group activities and outings, and residents are encouraged to be part of community events. Taylorville Care Center works as a member of both the Illinois Pioneer Coalition for Culture Change and the Illinois Healthcare Association, with a focus on continuous quality and a patient-centered approach. The administrator is Janet Wolfe, the ownership is for-profit under Palladian Management, and the facility accepts Medicare and Medicaid along with private pay options. The nursing home has up to 98 beds, though only 33 were licensed as of June 2025, and they provide care for both people who walk and those who can't. Nursing staff are on duty between 12-16 hours daily, and the care team works to help with bathing, medication, transfers, and any needs with daily living. Memory care, short-stay programs for recovery, and progressive rehabilitation are all offered, and the same goes for long-term skilled nursing when more help's needed. The facility connects with nearby Taylorville Estates and Residential Living Center, while all billing, collections, and support services go through Palladian Management. The facility's aim is to give honest, consistent, and practical support where comfort, dignity, and trusted relationships matter every day.

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