Overall sentiment in these review summaries is mixed but leans positive: a substantial number of reviewers praise the care team, therapy programs, dining, activities, and administrative responsiveness. Many families and residents describe the nursing staff and CNAs as caring, attentive and respectful; therapy and rehabilitation are frequently cited as effective, with several specific outcomes mentioned (weight gain, improved hydration, increased mobility/walking, and no skin breakdown). Multiple reviewers highlight a strong activities program—Samantha is named repeatedly for keeping activities interesting—and note a warm, social atmosphere where residents make friends and enjoy communal life. Support services such as transportation, laundry, maintenance, and the business office are often called helpful and easy to work with. Several comments describe the facility and staff as hometown-style, compassionate, and focused on individualized care, with some families reporting that the administration is welcoming and ready to assist with needs.
Care quality and clinical results appear to be real strengths for many residents. Therapy and nursing are commonly credited with measurable improvements; reviewers mention successful short-term rehab stays that led to discharge home. Families reported regular care planning (quarterly care meetings) and found the facility responsive to concerns in numerous cases. The absence of pressure injuries (“no skin breakdown”) for some residents and reports of general good health outcomes reinforce the impression that clinical care and nursing oversight are effective for many patients. Multiple reviewers also single out the dietary team: cooks and kitchen staff are described as friendly and producing enjoyable, healthy meals by many commenters.
That said, there are repeated, significant concerns and notable variability in experiences. Several reviews allege understaffing, which reviewers say can lead to delayed responses and strain on staff. Facility condition is a mixed point: some reviewers call the building older and in need of a facelift, and others report cleanliness problems, including urine odors and a generally dirty environment. There are serious accusations in a minority of reviews: theft of personal belongings that staff could not locate; allegations of neglect and extremely severe outcomes in a few accounts; reports of an unsafe environment that include statements about domestic disputes involving staff and families; and claims of unprofessional or rude behavior from specific staff (a Director of Nursing in one review and an x‑ray technician in another). These extreme negative reports stand in stark contrast to the many positive accounts and suggest inconsistency in oversight and staff performance.
Communication and management impressions are generally positive for many reviewers—administration and the business office are described as helpful and easy to work with—but not universally so. A few reviewers reported poor communication, condescending interactions, or rude leadership behavior. There are also reports that quality has improved over time, implying that management changes or focused improvement efforts may be underway; however, the presence of both glowing and harshly critical reviews points to inconsistent delivery of services across shifts, units, or staff members.
Dining and activities are frequently praised, yet there are also isolated complaints about poor meals. The activities program is a clear strength for many residents and families, contributing to social engagement and quality of life. Transportation and event hosting receive positive mentions, suggesting the facility supports family involvement and resident outings well. Operational services such as laundry and maintenance receive positive notes from several reviewers, which helps offset some concerns about building age.
In summary, Taylorville Skilled Nursing and Rehab receives many strong endorsements for compassionate nursing and CNA care, effective therapy/rehab outcomes, an engaging activities program, and a generally friendly, supportive staff culture. At the same time, reviewers report inconsistent experiences—ranging from occasional understaffing and cleanliness/odor problems to serious allegations including theft, neglect, and unprofessional behavior by specific staff members. Prospective residents and families should weigh the largely positive clinical and social strengths against the reported variability in cleanliness, staffing consistency, and isolated but severe negative incidents. An in-person visit, direct conversations with nursing leadership, questions about staffing levels, security/handling of personal belongings, recent quality improvement actions, and speaking with current families or attending a care meeting would be advisable to assess whether the facility’s current performance aligns with one’s expectations and needs.
