Arcadia Care at Watseka

    715 Raymond Rd, Watseka, IL, 60970
    4.0 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Clean, homelike but chronically understaffed

    I've lived here over four years and overall the facility is clean, homelike, with pleasant, attentive staff who treat residents like family, good food, activities, and nice outdoor spaces. However, chronic understaffing, long wait times, occasional safety/access issues (unanswered doors/phones, disabled access) and inconsistent administration responsiveness have been serious concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.3
    • Meals

      5.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Arcadia Care at Watseka

    About Arcadia Care at Watseka

    Arcadia Care at Watseka provides different levels of care, including long-term care, short-term rehab, acute care, memory care, independent living, and assisted living, and you'll find the facility has 123 certified beds with an average of 59 residents per day. Residents can join in on community-sponsored activities, daily scheduled events, musical programs, and recreation like arts and crafts, bingo, cards, movies, and a monthly resident council, and the grounds have outdoor walking paths and gardens along with a courtyard so folks can spend time outside when they want to. The place has amenities that include a library, game room, arts room, beauty and barber shop, fitness center, worship services, and a dedicated area for fitness programs, plus you'll notice residents can also get manicures, take part in pet therapy, or join group outings around the local area.

    Special care for non-ambulatory individuals is available, and the staff can help with bathing, dressing, grooming, toileting, medication management, diabetic injections, dialysis, IV therapy, speech therapy, respiratory care, and wound care, so if you or a loved one needs this kind of extra support, the staff is trained to give it compassionately and continuously, with 12-16 hour nursing coverage each day, a 24-hour call system, and supervision around the clock. There's a secured memory unit for those who need Alzheimer's care or are living with dementia, and specialized therapy services offer physical, occupational, and speech therapy right at the facility, which is staffed by skilled providers who get ongoing education above state requirements. The facility also includes private rooms to help residents feel more comfortable and provides transportation for outings or appointments, and accepts most insurance companies to help with access to care, plus there's a 24/7 admissions policy so new residents can come at any time.

    You should be aware Arcadia Care at Watseka is a Special Focus Facility, which means the government monitors it closely for historical quality issues, and in recent inspections, it had 153 total deficiencies, including 8 for infection control, and got cited for failing to protect residents from abuse, neglect, and exploitation with some actual harm reported-not at immediate risk but still a serious concern. The facility's nurse hours per resident are lower than the state average, and nurse turnover is higher, which could affect continuity of care, and there were also violations for not having a registered nurse on duty eight hours each day and for not having a full-time registered nurse as director of nursing. Infection control problems were reported due to not having a qualified infection preventionist, affecting many residents, and federal standards on infection prevention weren't always followed. The owner changed within the last year, and the facility is run as a for-profit organization by Petersen Health Care, with a focus on providing comprehensive services under the Arcadia name throughout several locations.

    Despite these challenges, many residents appear engaged in daily life, and the staff's efforts remain focused on both physical health needs and emotional well-being, offering a warm, welcoming environment and a sense of community through various programs, supportive services, and an updated setting with inviting spaces indoors and out. The facility lists itself as offering a calm, comfortable place to live with individualized care and a broad range of medical and supportive services. You can find more about how Arcadia Care at Watseka operates and its specific programs on the website arcadialtc.com or by checking its Facebook page.

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