Pavilion of Waukegan, located at 2217 Washington St, Waukegan, IL, offers a mix of skilled nursing care, various therapy services, and specialized programs for residents with different medical needs. The facility provides private and semi-private rooms, each equipped with flat screen televisions, wireless internet, and dedicated phone lines, and has 109 beds spread over its spaces. Residents have access to therapy services such as cardiac rehab, diabetic injections, dialysis, occupational therapy, physical therapy, post-surgery rehab, and speech therapy, and these are supported by a state-of-the-art therapy room and daily physician oversight.
People living here can enjoy a family room, a dining room, an activity room for arts and crafts, and a lounge. There's also a beauty and barber shop on-site, plus an outdoor patio and a landscaped backyard for fresh air and social gatherings with others, and Wi-Fi is available throughout common areas. The facility offers a singing group for residents and guests, shopping trips, and monthly excursions, helping people stay active and connected.
Pavilion of Waukegan supports residents who need help with bathing, dressing, grooming, toileting, wound care, and medication management. There's a wound care program that covers every stage of injury healing and a cardiac care program aimed at helping people recover from heart-related conditions and surgeries. Staff provide skilled nursing as well as long-term nursing care, and support those with progressive or chronic conditions. There's also medication assistance for those who need it, and the facility uses outsourced pharmacy services with support from licensed pharmacists.
Residents here get about 3.09 nurse staffing hours per day, which is a little below the state average, but the nurse turnover rate at 37.9% is lower than many others in Illinois. On most days, the average number of residents is about 83. The grounds are laid out to promote social connection, and activities like arts and crafts are meant to improve self-esteem and keep minds active.
However, Pavilion of Waukegan has some documented inspection issues, including problems with infection control and meeting federal standards, as well as deficiencies related to pharmacy services, range of motion care, and assistance with daily living activities, each marked at a severity level D. There's no telehealth available, and the facility keeps standard office hours Monday to Friday, 8 AM to 5 PM. There's no accreditation listed. The facility tries to maintain a family environment where people can feel at home and enjoy a variety of activities both on-site and in the community.
