Franciscan Court Supportive Living

    1996 Franciscan Way, West Chicago, IL, 60185
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm affordable care with caveats

    I placed my mom here and overall she's happy - small, family-owned, very clean with caring, attentive staff and nurses (Jennifer and Kathy), plenty of activities, good food and reasonable pricing with Medicaid accepted. Communication and medical care are usually solid and staff know residents by name. However staffing is inconsistent, memory/Alzheimer's care has been problematic, and I've seen scary or disrespectful behavior from a few employees plus some safety/admin issues that worry me. It's a warm, affordable option but families should watch staffing and memory-care limits.

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    Amenities

    4.42 · 132 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.9
    • Amenities

      4.3
    • Value

      3.8

    Location

    Map showing location of Franciscan Court Supportive Living

    About Franciscan Court Supportive Living

    Franciscan Court Supportive Living sits in DuPage County and has a locally owned and operated setup, with founders Zack and Rene well known by residents. The staff treats everyone like family and seems to know each resident by name, which you can see in their friendly and caring attitude, and families often notice the low turnover among the people working there, so you'll usually see the same faces. The building's newer and well cared for, with concrete walls built to withstand disasters, and there are both indoor and outdoor common areas, like a courtyard with a deck overlooking a pond with fish and a little waterfall, or rooms for movies and gatherings. Apartments come in studio, one-bedroom, two-bedroom, or companion styles, each with their own kitchenette, walk-in shower, climate control, emergency call system, and neutral carpet, and you'll find everything decorated in a simple, fresh way.

    Folks eat at assigned tables in the communal dining room, where homemade meals are made from scratch, and the staff helps with everything from bathing and dressing to medication management or diabetes care, including for people who need help with transfers or with incontinence. There's always a registered nurse available, and certified nursing assistants stay on site around the clock, ready for health checks or emergencies. Those with Alzheimer's or dementia can get specialized care, including wander prevention bracelets and two-person transfer help if needed, and the building allows people to age in place as their needs grow, even supporting with hospice and respite stays.

    The place puts a lot of focus on independence, community, and whole-person wellness, encouraging people to socialize with weekly Bible study, daily rosary, communion, and mass, plus scheduled social events, exercise classes, and an onsite beautician. There's a library, exercise room, and activity calendar meant to help everyone stay active and connected, and transportation's available for appointments or outings, with parking for those still driving. The staff helps with all activities of daily living, the halls are wide and color-coded for easy walking, and technology like pendant call lights link to a computer for safety. Medical professionals visit regularly, and the care team monitors health closely to adjust support as needs change, making it possible for people to stay without worrying about cost pushing them out. The owners and staff work hard to keep life safe, social, and easy for seniors, with services covering home care, memory care, nursing, and therapy when needed, all within a setting that feels close and personal.

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