Majestic Care of Connersville

    1029 E 5th St, Connersville, IN, 47331
    4.2 · 51 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Warm staff, effective rehab, issues

    I'm overall very pleased - the staff were warm, attentive, and felt like family, the on-site rehab/therapy and respiratory support improved my loved one's health, the remodeled memory unit and rooms were clean and homey, and activities kept residents engaged. There were clear issues at times: staffing shortages led to slow call responses, coordination and charting hiccups, and occasional dietary/food problems. Despite that, I would recommend this community for short-term rehab and memory care because the caring, skilled staff made a real difference.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      3.1
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Caring, compassionate and attentive staff
    • Strong rehabilitation and therapy services (physical, art therapy)
    • On-site rehab and 24/7 respiratory services
    • Remodeled memory care unit with attractive rooms
    • One-bedroom apartments with kitchens and utilities included
    • Quiet, peaceful rural setting with outdoor gardening
    • Family-like atmosphere; staff treat residents like family
    • Short-term rehab and successful recovery outcomes reported
    • Supportive, communicative nurses and respiratory therapists (in many reports)
    • Clean rooms and well-maintained personal spaces (frequent mention)
    • Active social programming (picnics, family parties, socials, Wii sports)
    • Admissions staff noted as helpful and informative
    • Night-shift CNAs praised in some reviews
    • End-of-life comfort and hospice-style compassionate care
    • Residents reluctant to leave — high satisfaction among many families

    Cons

    • Inconsistent quality of care between shifts/units
    • Medication stockouts and delays in medical care
    • Long or unanswered call lights and slow staff response
    • Unresponsive or rude staff reported in some shifts (esp. nights)
    • Poor staff coordination and outdated or incomplete charting
    • Food quality complaints; unappetizing meals and dietary needs not met
    • Independent living: meals not provided and limited on-site activities
    • Older building infrastructure with outdated bathrooms
    • Staffing shortages and shift communication problems
    • Safety concerns: fall precautions not always in place
    • Changes in care not consistently followed
    • Scheduling failures (missed specialist appointments)
    • Allegations of neglect or disrespectful treatment in some serious cases
    • Variable cleanliness reports (some report not cleaned regularly)
    • Mixed reports on whether dietary restrictions (e.g., gluten-free) are honored

    Summary review

    Overall sentiment is mixed but leans positive with significant variability across units, shifts, and individual experiences. A large proportion of reviewers praise Majestic Care of Connersville for compassionate, family-like staff, successful short-term rehabilitation outcomes, and strong specialty services such as on-site therapy and 24/7 respiratory support. Multiple families reported clear communication from nurses and respiratory therapists, helpful admissions experiences, and care teams that facilitated ventilator weaning and provided regular updates. The remodeled memory care unit and one-bedroom apartments (with kitchens, utilities included, and free basic cable) receive positive notes for comfort and attractiveness. Many reviewers highlight a warm, non-hospital atmosphere, meaningful social programming (art therapy, picnics, family parties, Wii Sports), and an outdoor gardening space that contributes to resident engagement and quality of life.

    However, there are consistent and concerning patterns of variability in care and operations. Several reviews describe serious issues including medication stockouts, delays in medical care, missed specialist appointments, and call lights going unanswered or long response times. Night-shift coverage gets mixed reviews — while some night CNAs are praised, other reviewers report unresponsive night nurses and rude behavior. Reports of poor staff coordination, charts not being kept up to date, and care changes not being implemented point to systemic communication problems. Safety lapses are also noted: some residents were not monitored properly for fall risk and required precautions were not in place. A small number of reviews recount alarming incidents, including allegations of neglect and disrespectful treatment leading to severe outcomes; these reports stand in stark contrast to many other positive accounts and suggest uneven standards.

    Dining and dietary management show a clear split in experiences. Several reviewers enjoyed the food and reported that meals were satisfactory, whereas an equally notable group described food as unappetizing or inedible and said dietary restrictions (for example, gluten-free needs) were not honored. Independent living residents have a different experience: apartments are noted as comfortable and peaceful, but meals are not provided and on-site activities may be limited, with some activities offered off-site instead. Facility condition is similarly mixed — the memory care unit is described as newly remodeled and beautiful, but the overall building is older with outdated bathrooms in places and could benefit from further updates.

    Staffing levels and management consistency are recurring themes. Many reviews celebrate dedicated, professional staff who go above and beyond, create a family atmosphere, and help families through end-of-life care. At the same time, a number of reviews point to staffing shortages, handoff/shift communication problems, and variability that affects day-to-day reliability. These inconsistencies seem to account for much of the polarized feedback: when the well-regarded staff and therapy teams are present and coordinated, outcomes and family satisfaction are high; when staffing gaps or communication breakdowns occur — especially on nights or between units — resident safety and satisfaction decline.

    In summary, Majestic Care of Connersville appears to provide strong rehabilitative services, compassionate nursing and respiratory care, and a welcoming memory-care environment for many residents. Yet the facility also exhibits notable weaknesses in consistency: medication and scheduling issues, food/dietary management problems, occasional lapses in cleanliness and safety practices, and staffing or communication gaps. Families considering this facility should weigh the high marks for therapy, hospice-style comfort, and caring staff against the documented variability across shifts and units. Prospective residents and families may benefit from asking targeted questions about recent staffing levels, night-shift coverage, dietary accommodations, medication management protocols, and how the facility handles handoffs and charting to reduce risk of the issues reported by some reviewers.

    Location

    Map showing location of Majestic Care of Connersville

    About Majestic Care of Connersville

    Majestic Care of Connersville sits in Connersville and provides senior care in a peaceful, home-like setting where you'll find a sense of belonging and quiet daily routines, and they do a fair bit to help everyone feel comfortable, as they have both inpatient and outpatient care options, as well as 24/7 nursing care every day of the year, and this place tries to make things easier with both private and semi-private rooms in their West building, short-term rehab suites, long-term care, a dedicated Memory Care East building, and an Independent Living complex with twelve apartments on campus, which gives some variety depending on your needs. They provide a mix of services, such as skilled nursing, rehab, memory care, respite care, ventilator units, respiratory therapy, medical, dental, and home health care, and if you need hospice, their Care Team offers compassionate end-of-life care focused on comfort, pain management, and emotional support, and while you might not find every amenity in one spot, they do offer housekeeping, laundry, and meal services to take care of daily living. For seniors with dementia or Alzheimer's, there are three specialized memory care neighborhoods, and those are set up with safe, secure environments for care through every stage of memory loss, ranging from early to late, so there's a feeling of support whether somebody is just starting their journey or a bit further along, plus there's a dedicated setting with experienced, compassionate staff who make things a little easier every day and want to help people feel included. They have various therapy programs including occupational, physical, and speech therapy, which help residents regain independence, manage everyday activities, and improve speech or swallowing if needed, and if you're staying for a while, they offer fully furnished rooms for up to thirty days for respite care. There's short-term rehab with IV therapy, wound care, and medication management if you need a little extra help after an illness or hospital stay, and if breathing troubles are an issue, the vent unit with trained nurses and therapists works alongside pulmonologists and uses technology like OmniFlow® to help with things like ventilator weaning, long-term tracheostomy care, and decannulation. The staff builds individual care plans to fit what each resident needs, and there are transportation services to get folks to appointments or events, plus a regular calendar of social activities and movement programs to keep up with friendships and staying active. The Independent Living area fits those who want a little more freedom but still need a watchful eye, and if someone needs outpatient therapy, they can get physical, occupational, or speech therapy in a modern gym while continuing to live at home, and they won't have to leave the community for basic dental or medical care. Majestic Care of Connersville is part of the Majestic Care Communities network with locations across Indiana, Michigan, and Ohio, and it tends to focus on clear care types for seniors, so whether someone's looking for short-term rehab, memory care, hospice, long-term care, or just a place for a month or so to heal up, they try to meet those changing needs with a trained staff in a setting that's meant to feel like home instead of a hospital, and even though not every part gets everything perfect, the effort's there to make sure each person finds the right support and daily comfort suited for aging well.

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