University Park Rehabilitation and Healthcare Center sits in Fort Wayne, Indiana, and has 104 certified beds with both private and semi-private rooms, all Medicare and Medicaid certified, and people know it by other names like University Park Nursing Center or Covenant Care Indiana, Inc. The center's owned by Henry County Memorial Hospital, with management since November 2020 by University Park Rehabilitation and Healthcare Center, LLC, and general manager Mr. David Desfenbaugh runs the place. This spot has had 34 documented deficiency reports, mostly about resident rights, care planning, and quality of life, from recent inspections, and it's drawn complaints that pointed to similar concerns. The nurse turnover rate is 72.5%, which is higher than Indiana's average of 48.5%, and the staffing level is a bit low at 2.94 nurse hours per resident per day, while elsewhere in the state it's 3.7 on average, which some families might want to think about. The staff includes admissions coordinators, social workers, licensed nurses, certified nursing aides, and business office managers. The facility belongs to Castle Healthcare and has a hands-on administration team that's known to be courteous, and they're committed to keeping the place clean and treating guests with genuine hometown care. It's not a BBB Accredited Business.
The building offers 24-hour nursing and custodial care that covers help with bathing, grooming, getting dressed, and eating, and meals and snacks come from menus approved by a registered medical nutritionist and prepared by a certified dietary manager. University Park provides both long-term care and full-service rehabilitation services, including specialized programs for stroke recovery, cardiac rehabilitation, orthopedic rehabilitation, and respite care, and there's also a discharge concierge to help people when they go home. The community has a TV lounge and a therapy room, and organized activities like baking, bingo, crafts, religious services, entertainment groups, and visits from school groups. There's a resource center for people wanting to know more, and a virtual tour's available on their website, universityparkhc.com. The facility tries to create a warm environment with amenities that help meet different care needs, and people say the staff aims to deliver skilled nursing care to support residents in living their best life, even though there have been recent reports showing where they could do better.
