Glenbrook Rehabilitation and Skilled Nursing Center

    3811 Parnell Ave, Fort Wayne, IN, 46805
    3.8 · 86 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, serious safety concerns

    I have mixed feelings. Many staff were genuinely kind, rehab and activities were excellent, the ED/director seemed engaged, and parts of the building felt updated and home-like - meals and social programming impressed at times. However, I witnessed or learned of serious care failures: missed meds, ignored diets, delayed medical assessments/EMS, poor wound care, dirty conditions, theft and understaffing, and management often unresponsive or automated (state complaints on file). Bottom line: there are great people and programs here, but serious safety and supervision issues mean I'd be cautious and would verify recent inspection and incident records before recommending.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.81 · 86 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      4.1
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Glenbrook Rehabilitation and Skilled Nursing Center

    About Glenbrook Rehabilitation and Skilled Nursing Center

    Glenbrook Rehabilitation and Skilled Nursing Center has 82 certified beds and serves as a nursing home that offers both skilled nursing and rehabilitation services. The center is affiliated with American Senior Communities but is owned by The Health And Hospital Corporation Of Marion County. Management's been with American Senior Communities LLC since 2003, with Christopher Adams and Catherine Wiggs joining in recent years. The place runs around the clock, so residents get care any time of day. There's a nurse staffing level of about 3.3 hours per resident each day, though nurse turnover has been higher than average at 55.2%. State inspections have found some issues, including failure to safeguard belongings and provide proper care for residents needing incontinence or dialysis support.

    Residents find a community that tries to be welcoming and supportive, where experienced staff, including an executive director with over 20 years in healthcare, aim to act as an extension of each patient's family. Care is person-centered, and there's an effort to provide support shaped to each person's needs. The facility offers care for daily living tasks-such as bathing, dressing, eating, and using the bathroom-as well as both long-term and short-term stays, including respite care and post-operative rehabilitation.

    The therapy staff provides physical, occupational, and speech therapy, and there are private rehabilitation suites for recovery from surgery, strokes, or other major health events, which some people find helpful. Memory care, wound care, and hospice and palliative services are also available. The center accepts a range of payment options, including Medicaid, and can help with the application process. Glenbrook's team includes doctors, nurses, therapists, and social workers, who meet with new residents within 72 hours as part of the "Road to Recovery" program, which helps set up a plan for returning home.

    Some of the facility's spaces include sitting areas, lounges, a dining area, and landscaped outdoor places, all intended to create a cheerful, home-like setting. Health and strength programs support recovery and wellness, and there are services for fall prevention, wound care, wheelchair use, and mobility training. The surrounding neighborhood is quiet, and many in the area say the center has a positive reputation. While the facility's had some challenges, the staff focus on kindness and try to support residents' well-being the best they can.

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    Independent senior living facilities that are not part of a larger chain or management company. These are standalone communities, often family-owned or locally operated, providing personalized care with deep community roots.

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