Majestic Care of Fort Wayne

    7519 Winchester Rd, Fort Wayne, IN, 46819
    2.3 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful unsanitary unsafe nursing home

    I placed my parent here for long-term care and deeply regret it. The outside is a nice brick building, but inside was a nightmare: aides ignored call lights, ran in the halls, and often refused or delayed basic help - my parent was left urine-soiled for hours, denied bathroom/suppository assistance, and went without a needed wheelchair for over a week. Rooms and bedding were dirty (ants, floods, clogged toilets), meds were left on tables, mattresses soiled, and staff often unresponsive or unavailable; food was cold and unsuitable for diabetics. Rehab had some good staff and a few caregivers were caring, but management was dismissive, therapy was delayed by insurance, and safety/cleanliness issues went unaddressed. I'm very dissatisfied and strongly do not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.32 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      1.9
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Majestic Care of Fort Wayne

    About Majestic Care of Fort Wayne

    Majestic Care of Fort Wayne sits in the Waynedale area on the south side of Fort Wayne, Indiana, offering skilled nursing care to about 67 residents each day in a quiet, peaceful setting with 70 certified beds. The building's well-kept and comfortable for both short-term and long-term stays, and staff members support residents through nursing care, rehabilitation, adult day care, assisted living, memory care, and behavioral health services, and they also have help for residents who need IV therapy, wound care, or hospice care. The Care Team focuses on treating each person with respect and compassion, and the management, under Majestic Care Of Fort Wayne LLC since June 2018, works to provide a stable and structured environment, especially for people living with dementia or other behavioral health needs.

    Majestic Care of Fort Wayne's therapy department offers physical, occupational, and speech therapy, customizing programs to match each resident's needs, which helps folks recover after illness or injury and supports those with long-term challenges. Meals come prepared with help from a Registered Dietitian, and residents can eat together in a dining area or have private meals in their rooms. Amenities include emergency call systems, private and hallway rooms, lounges, and vending areas for daily comfort, and planned activities and outings give folks something to look forward to.

    Nurses provide 24-hour coverage, though the facility's nurse hours per resident, about 2.83 hours a day, fall below the average of 3.7 across the state, and nurse turnover, while a bit lower than average, still sits at 46.4%. The staff is made up of specially trained professionals who work to create a family-like feel, and leadership keeps a close eye on improving each day. There's a focus on care plans made for each person and a mission about individualizing quality of life for every resident.

    The most recent inspection reported nine deficiencies, including issues with managing gradual dose reductions for psychotropic medications and ensuring freedom from significant medication mistakes. One of these caused actual harm, but it wasn't considered immediate jeopardy. Residents in need of memory care, support for psychiatric or behavioral issues, or skilled nursing find services here, with hospice and respite care also on hand for those who need them, and outpatient therapy is available for recovery or ongoing needs. The property is managed by a local team and belongs to the Majestic Care Communities network, which runs other facilities across Indiana, Ohio, and Michigan.

    About Independent

    Independent senior living facilities that are not part of a larger chain or management company. These are standalone communities, often family-owned or locally operated, providing personalized care with deep community roots.

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