Chateau Rehabilitation and Healthcare Center

    6006 Brandy Chase Cove, Fort Wayne, IN, 46815
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, concerning management issues

    I've had a mixed experience: the rehab team, nurses and many CNAs were compassionate, hardworking and helped my loved one regain mobility in a clean, activity-filled facility. At the same time I'm alarmed by inconsistent administration, poor communication, staffing lapses and troubling reports of neglect/theft - management sometimes feels more corporate than caring. Be grateful for the excellent bedside staff, but stay vigilant and check on your family's care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 153 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      2.9
    • Amenities

      3.5
    • Value

      5.0

    Location

    Map showing location of Chateau Rehabilitation and Healthcare Center

    About Chateau Rehabilitation and Healthcare Center

    Chateau Rehabilitation and Healthcare Center sits in Fort Wayne, Indiana, right where Maplecrest Road meets State Blvd in Allen County, and holds 99 certified beds for elders who need nursing home services, skilled nursing, or rehabilitation after an illness or injury, which is something people sometimes look for when their needs change or when they need help with things like bathing, walking, or even dressing, and over the years it's been known for its pressure ulcer care, but it's also faced challenges since it's had deficiencies with pressure ulcer care that have been called immediate jeopardy for residents' health or safety, as well as issues around infection control and environmental safety, with 44 total inspection deficiencies on record, including one infection-related and others about making sure the facility is safe and comfortable. Owned by a group connected with Jackson County Schneck Memorial Hospital and managed by Chateau Rehabilitation And Healthcare Center, LLC since August 2021, Chateau partners with Carerite Centers and sticks to hands-on administration, with Laura Certa as VP of Business Development, which means someone is supposed to keep an eye on making sure people are treated with courtesy and that the place gets attention from the top.

    Nurses here spend, on average, 3.39 hours with each resident every day, which comes in below the state average of 3.7 hours, and the nurse turnover rate is higher than the state average too-59.4% compared to 48.5%-so in some ways, you'll see faces come and go a bit more often than other places, and that can be tough for folks who like familiar caregivers. The building itself is updated, with a recently renovated rehab wing and specialized therapy programs that use state-of-the-art technology, and the team offers all kinds of services like podiatry, wound care, medication help, occupational therapy, personal care assistance, bathing, toileting, walking or wheelchair help, and support for things like dressing and grooming, along with laundry and even transportation for appointments. Residents can pick semi-private or private rooms, and they can use the dining services, game and craft rooms, fitness center, salon/barbershop, kitchens or kitchenettes, cable TV, WiFi, washers and dryers, sprinklers, and equipment for safety, which kind of covers a lot of the basics for comfort and cleanliness, with staff always working on keeping the place clean and courteous.

    The center has memory care and respite care, plus stroke recovery, cardiac rehabilitation, and orthopedic rehabilitation, and even offers onsite kidney dialysis, making them one of the few spots in town with that service built in, and there's a discharge concierge who helps families plan for the next step when it's time to return home. Folks there can take part in social activities, arts and crafts, education, and health and wellness programs, so there's things to do to keep the mind going, but honestly, people should know the facility has faced some struggles with inspection history and staffing, even as it works to deliver personalized, attentive care aimed at helping elders regain independence or live as comfortably as possible. Chateau Rehabilitation and Healthcare Center accepts long-term care insurance and it wants to give residents a warm, welcoming place that tries to feel like home, but, like many facilities, it's got areas it tries to improve while still focusing on meeting the daily needs of the people who live there.

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