Silver Birch at Cook Road

    3731 W Cook Rd, Fort Wayne, IN, 46818
    4.1 · 45 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Bright facility but concerning issues

    I love the bright, well-kept building, lively activities, improved meals and the genuinely kind, accessible staff - April (and admissions team members like Alyssa and Quenita) have been especially helpful and my loved one is thriving. Residents seem engaged and happy, nursing presence is 24/7, and the dining and maintenance teams are terrific. That said, I've seen troubling signs: high turnover in leadership, poor communication, medication/clinical errors, HIPAA and eviction concerns, and repeated reports of bed-bug and cleanliness problems. Overall I'm grateful for the day-to-day staff and would recommend Silver Birch with caution - insist on clear communication, documentation, and follow-up before committing.

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    Amenities

    4.07 · 45 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Silver Birch at Cook Road

    About Silver Birch at Cook Road

    Silver Birch at Cook Road in Fort Wayne, Indiana, stands as a three-story senior living community for adults 55 and older, offering assisted living in a modern building with welcoming blue siding, brick accents, and landscaped grounds. The atmosphere feels warm and inviting, with friendly, attentive, and compassionate support staff around the clock, so there's always help nearby if something comes up or someone needs a hand. Residents can choose between studio or one-bedroom apartments, each with barrier-free features, private bathrooms, kitchenettes, air conditioning, Wi-Fi, and cable TV, all focused on making life easier and more comfortable. The property includes guest parking, fitness center, dining room, salon/barbershop, game room, theater, library/computer lounge, recreation room, TV lounge, activity room, exercise room, general store, and gardens with walking paths and a gazebo, so there's always something to do or a quiet spot to enjoy. The cozy café with a coffee bar, spacious dining room with hardwood floors and soft lighting, and comfortable lounges make shared spaces feel bright, relaxed, and easy to use for visits or quiet reading. Three nutritious meals are served every day in a restaurant-style dining room, with snacks available and special menus for dietary needs like diabetes or allergies.

    Silver Birch at Cook Road organizes many community-supported and resident-run activities, such as outings, fitness classes, movie nights, gardening, arts and crafts, educational talks, and music programs. Residents take part in social, recreational, and wellness programs designed to encourage engagement and wellness, and there's even an on-site store for small needs. Family and friends can visit easily, with guest parking and accessible transportation for appointments, shopping, or trips downtown. The staff provide housekeeping, move-in coordination, weekly laundry- including dry cleaning- plus medication delivery and helpful reminders, which can be a relief when daily chores get harder. The community has a 24-hour call system and regular health checks, such as blood pressure and weight monitoring, along with nurse consultations, so everyone's health and safety get close attention. Residents who need help with daily activities, like bathing, dressing, grooming, or getting to meals and programs, can receive assistance, and the team supports non-ambulatory residents as well.

    Apartments and public spaces use barrier-free design, making it easier for those with mobility problems to get around, and there are features like accessible bathrooms, sprinklers, emergency call monitors, raised gardens, and wide paths for peace of mind. The community provides personalized care plans, so each resident gets support matched to their needs, and assistance is available in multiple languages including English. Silver Birch at Cook Road covers everything from transportation to laundry, from organized games to health and wellness checks, offering a thoughtful mix of services, amenities, and friendly people in one place.

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