Overall sentiment in the reviews for The Cedars is strongly mixed, with several reviewers describing positive daily living conditions and meaningful programming while a substantial number of reviews report serious concerns about care quality, staff behavior, and management. On the positive side, many reviewers highlight tangible strengths: clean, comfortable rooms (often with a pond view), a pleasant rural location, a well-regarded dining experience with appetizing menu choices, and a faith-based program offering Bible studies and crafts. Residents and families frequently note the facility feels like a "home away from home," with helpful CNAs, an array of activities, an outdoor pond for relaxing or fishing, and convenient services like a barbershop and hairdresser. These comments portray The Cedars as a scenic, community-oriented place where some residents are comfortable and well cared for.
Contrasting sharply with those positives are multiple reviews that describe lapses in basic care and troubling staff conduct. Several reviewers allege neglect: residents not being assisted with meals or showers, staff walking away after setting out food, and a repeated need to "hunt for help." There are specific mentions of multiple falls and consequent pain and suffering, suggesting inconsistent or insufficient supervision for at-risk residents. These reports are reinforced by comments about staff shortages and slow responses, which reviewers link to lapses in safety and daily care.
Staff and management emerge as the most polarizing theme. Many reviews praise individual CNAs and some front-line staff as compassionate and diligent; yet an equal or larger number of reviews accuse nurses and other employees of being unhelpful, uncaring, or even abusive. Reviewers describe bullying among staff, abuse directed at residents, and mistreatment of employees themselves. There are allegations of theft, cronyism, and retaliatory behavior from management when suggestions or complaints are raised. A few reviews explicitly express distrust of leadership and claim the environment is dysfunctional — using terms like "drama," "hell hole," and "negative Christian environment." One or more reviews name a specific staff member (Bobbie Huffman) as problematic; these are presented as reviewer assertions rather than verified facts but contribute to a strong theme of interpersonal conflict and mistrust.
Facility offerings and activities are generally seen as strengths: regular crafts, Bible studies, pleasant dining areas, and outdoor spaces for relaxation and small gatherings. The presence of on-site barber and hairdressing services, large rooms for light parties, and a scenic rural setting are repeatedly mentioned as positive lifestyle features. At the same time, these amenities do not offset the more serious concerns raised about hands-on care and safety for some residents.
A clear pattern is the polarization of experiences: some families and residents report good care, friendly and caring staff, and satisfaction with the environment, while others report neglect, safety incidents, and hostile staff or management behavior. This suggests inconsistency in staffing, supervision, or enforcement of policies — potentially time- or shift-dependent. Several reviewers explicitly cite staff shortages and dysfunction as contributing factors, which could explain why some residents experience attentive, compassionate care while others do not.
In summary, The Cedars appears to offer many of the amenities and community features families look for in a faith-based, rural senior living facility — clean rooms, scenic grounds, social and religious programming, and competent CNAs according to some reviewers. However, the facility also faces recurring and serious allegations around neglect, inadequate assistance, safety incidents (including falls), bullying/abuse, theft, and management retaliation. Prospective residents and families should weigh these polarized reports carefully, seek specific information about staffing levels and supervision, inquire about incident reporting and resolution policies, and, when possible, tour multiple shifts to get a fuller sense of day-to-day care consistency.
