Pricing ranges from
    $4,369 – 5,242/month

    Senior Living at Forest Ridge

    2800 Forest Ridge Pkwy, New Castle, IN, 47362
    4.9 · 39 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Beautiful campus, caring staff, recommended

    I moved my mother to Forest Ridge and have been very pleased - a beautiful, woodsy, hotel-like campus that's spotless and well managed. The staff are outstanding: kind, attentive, proactive, and genuinely caring; the dining (chef-driven, fine-dining vibe) is excellent and there are tons of activities, outings, and reliable services (housekeeping, laundry, shuttle). Apartments are pleasant but can be smaller and it's on the expensive side. Despite one care concern with my father, overall we feel safe, well looked-after, and I highly recommend it.

    Pricing

    $4,369+/moSemi-privateAssisted Living
    $5,242+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.90 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.8
    • Meals

      4.8
    • Amenities

      4.5
    • Value

      2.3

    Pros

    • Attentive, kind, and proactive staff
    • Good medical and behavioral communication/updates
    • High-quality, chef-driven dining and accommodating dining staff
    • Multiple apartment sizes and private rooms available
    • Residents can personalize and decorate their apartments
    • Consistently clean facility and well‑maintained grounds
    • Wooded, picturesque campus with walking trails and pond
    • Hotel‑like, four‑star ambiance and tasteful decor
    • On-site amenities (aviary, fireplace, gift shop, piano, drink bar)
    • Housekeeping and laundry services provided
    • Transportation and bus shuttle to medical appointments
    • Robust activities and programming (exercise, music, games, crafts, trips)
    • Friendly, social community and welcoming environment
    • Daily meal service commonly reported as three home‑cooked meals
    • Management that treats residents well and responsive staff
    • Long‑term residents and many strong recommendations
    • Information and assistance with veteran benefits available

    Cons

    • High cost and expensive pricing
    • Affordability problems when insurance or benefits run out
    • Some apartments reported as smaller in size
    • Occasional inconsistent ability to manage residents with challenging/abusive behaviors
    • Safety concern reported: no one available to pick up resident after a fall
    • A small number of reports contradicting typical meal availability (one report of only one meal/day)
    • Value may be limited for non‑veterans due to price

    Summary review

    Overall sentiment across the reviews is strongly positive: most reviewers praise Senior Living at Forest Ridge for its attentive staff, high-quality dining, attractive grounds, and robust programming. The facility is repeatedly described as clean, well maintained, and having a hotel‑like or four‑star ambience. Many reviewers report that moving in was one of the best decisions for their family members and that residents have blossomed socially and emotionally after joining. Staff receive frequent, enthusiastic praise for being kind, patient, proactive with medical and behavioral updates, and responsive to resident needs.

    Care quality and staff: Reviewers emphasize conscientious, caring staff who check on residents regularly, coordinate medical information, and treat residents with respect. Multiple reviews mention staff by name and describe management as attentive. The facility appears to provide proactive communication about medical and behavioral issues, and many families feel their relatives are safe, well looked after, and enjoying independence with appropriate supports. However, there are a few notable exceptions: at least one family reported disappointment with the facility's handling of a verbally abusive resident and ultimately removed the person from the community. Another review raised a safety concern that, after a fall, there was seemingly no one available to pick the resident up. These are isolated but important patterns to investigate further if family members have complex behavioral needs or specific safety concerns.

    Facilities and setting: Forest Ridge’s setting is consistently highlighted as a major strength. The wooded campus, walking trails, pond, and tasteful interior features (fireplace, aviary, piano, tasteful decor) contribute to a peaceful, hotel‑like experience. Amenities such as a gift shop, central office, drink bar, hairdresser, and well‑run laundry facilities are commonly noted. Housekeeping and grounds maintenance are repeatedly described as excellent, contributing to a clean, attractive environment year‑round. Apartment offerings are described as varied; most reviewers are pleased with private rooms and the ability to personalize living spaces, though a few mention that some units are on the smaller side.

    Dining and programming: Dining is one of the most frequently praised aspects. Reviews describe fine dining rooms, chef‑prepared meals, and staff willing to accommodate special orders and dietary needs. Most reviewers report three home‑cooked meals per day and a pleasant dine‑in experience; however, there is at least one contradictory mention of only one meal per day in a minority report, which suggests families should confirm meal schedules during tours. Activities and social programming are robust and varied—examples include daily morning stretch, card games, arts and crafts, line dancing, bingo, devotions, field trips, outings, musical programming, and exercise classes. The social calendar and staff‑led activities appear to be a key contributor to resident satisfaction and community integration.

    Management, logistics, and cost considerations: Reviewers generally describe management and administration as responsive and respectful, and transportation services (bus shuttle and rides to medical appointments) are appreciated. Laundry and housekeeping services are lauded, and many residents have long tenures, suggesting stability. The primary and recurring drawback in the reviews is cost: multiple reviewers call the community expensive, and at least one family explicitly noted affordability problems once insurance ran out. Several reviews suggest that veteran benefits can offset cost for qualifying residents, and some praise the availability of veteran benefit information, but non‑veterans may find pricing burdensome.

    Overall recommendation and caveats: In sum, Senior Living at Forest Ridge receives strong overall endorsements for families who can afford it and who value a hotel‑grade environment, excellent dining, active programming, and personable staff. Prospective residents and families should strongly consider touring to confirm apartment size and layout, ask detailed questions about protocols for falls and emergency pickups, and discuss management of residents with significant behavioral challenges. Also verify meal schedules and contractual cost details (including how costs change if insurance or benefits lapse) and explore veteran benefit options if applicable. For most reviewers, the combination of setting, service, and staff quality makes Forest Ridge a highly recommended independent/senior living choice, with a few targeted concerns to address during the decision process.

    Location

    Map showing location of Senior Living at Forest Ridge

    About Senior Living at Forest Ridge

    Senior Living at Forest Ridge sits on well-kept grounds in New Castle, Indiana, on Forest Ridge Parkway, where folks can walk on paths, enjoy courtyard views, and relax among trees and flowers, and there's a quiet library and even a salon for getting a trim or just chatting a bit. Residents can choose from studios, one or two-bedroom apartments, even deluxe studios, and larger suites, all with private bathrooms, walk-in showers, and kitchenettes-some have washers, dryers, and walk-in closets-while ground floor units and handicap-accessible showers help make things easier if someone has trouble getting around. The apartments can come furnished and you can bring a pet along, and with pet-friendly rules, cats or smaller dogs usually get a warm welcome. Housekeeping, laundry, and maintenance are covered, and if there's a need for help with medicine or reminders about meals and activities, staff handle that, too, so everyone gets the care they need.

    The dining rooms serve three chef-cooked meals every day, restaurant style, with different dietary needs and preferences taken care of-vegetarian meals, gluten-free options, organic dishes, and the Taste of the Town event brings in meals from local restaurants once a month, giving everybody new flavors to look forward to. The common spaces, like the library, Wi-Fi computer rooms, and outdoor seating, give residents places to visit, watch birds, play games, or read quietly, and everyone can join daily programs, outings, and social groups, go to the private dining room for special gatherings, or use transportation services for scheduled trips in the area. There's an activities calendar packed with things to do, encouraging independence and friendships, and a team on-site day and night keeps safety a priority with emergency call systems and 24-hour response, plus help for dressing, grooming, and other daily needs.

    The community supports several types of care, including independent living, assisted living, adult day care, home health care, skilled nursing, and specialized memory care for those with Alzheimer's or dementia, all built around individual care plans and changing needs, with therapy, diabetic support, and non-ambulatory care for people who need it. People can stay short-term or long-term, with respite care and furnished rooms available by the day for stays that aren't permanent. Daily life aims to be maintenance-free and comfortable, and with salon services, courtyard walks, social events, and a steady presence of staff, families can feel good knowing there's support for every level of independence as time goes on.

    About Trilogy Senior Living

    Senior Living at Forest Ridge is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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