The Waters of Sullivan

    505 W Wolfe St, Sullivan, IN, 47882
    4.4 · 12 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Compassionate staff occasional service issues

    I placed my mom here and overall it's been a lift - the staff are kind and caring, the food is excellent, activities (bingo, trivia, golf-course views, weekly barber) are engaging, and the community is clean, safe, affordable and restored her independence. My biggest concerns are staffing shortages and management: the head of housekeeping has been unprofessional (belittling/cussing at staff), meals have been wrong/no diabetic menu at times, and doctor/PT visits can be limited or missed. On balance I appreciate the compassion and improved quality of life, but expect occasional service and staffing issues.

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    Amenities

    4.42 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of The Waters of Sullivan

    About The Waters of Sullivan

    The Waters of Sullivan has 93 skilled nursing beds and 29 assisted living beds, so it can care for many people who need different levels of help, and the folks who run it, the principals of Strawberry Fields, have experience in healthcare real estate management, which is reassuring in a place like this where you want things well looked after. The staff here provides comprehensive care services and focuses on skilled nursing, assisted living, rehabilitation, and respite care, taking care of people who are recovering from injury or illness, people who need nursing and personal care every day, and even folks who just need a short stay while family caregivers get a break. There's outpatient rehabilitation with private suites, where the Accelerated Care Plus (ACP) therapy programs help people get back on their feet, and they design care plans that fit each person's needs, using their advanced in-house diagnostic services like X-rays, EKGs, ultrasound Dopplers, and laboratory tests. Seniors can move in for assisted living if they want to keep their independence but also need help with things like dining, health monitoring, and day-to-day support, and there are adult day services for those who only need care for a few hours.

    The Waters of Sullivan offers wound care by a team of experts, hospice care for comfort at the end of life, and a strong focus on respiratory health with tracheostomy care, oxygen therapy, sleep apnea management, and other treatments carried out under watchful eyes. The facility believes in creating a healthy place for residents, families, and the healthcare team, and it encourages open communication and working together, so everyone feels respected and involved. Folks who live here can join in social, educational, and recreational activities, including trips out into the community, and there are a beauty salon and barber shop as well as a community room for private gatherings. Amenities and staff support are designed to help people live well and stay active, whether someone needs constant medical attention or just a hand here and there. All in all, The Waters of Sullivan is set up for many different needs, with respectful staff, plenty of services, and a steady approach to resident care.

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