Signature HealthCARE of Terre Haute

    3500 Maple Ave, Terre Haute, IN, 47804
    3.7 · 89 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff but systemic failures

    I had a mixed stay: the therapy team, some nurses, aides, activities staff and maintenance were caring and went above and beyond, but systemic problems overshadowed those positives. I experienced delayed meds and tube feeds, inadequate wound care, slow/no nursing response, soiled sheets/urine, missing laundry, poor communication, understaffing and even a COVID outbreak - all for a high price. I appreciated some compassionate staff, but because of the safety, cleanliness and accountability failures I would be very cautious about recommending this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.65 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.6
    • Meals

      2.8
    • Amenities

      4.1
    • Value

      2.0

    Location

    Map showing location of Signature HealthCARE of Terre Haute

    About Signature HealthCARE of Terre Haute

    Signature HealthCARE of Terre Haute sits at 3500 Maple Ave in Terre Haute, Indiana, and has room for 176 residents in certified beds. The place is part of the Signature Healthcare group and has been managed by LP Terre Haute Management, LLC since January 2022. The facility offers both short-term and long-term care, specialty wound care, peritoneal dialysis, infusion therapy, respite care, as well as onsite kidney dialysis for people who need it, plus a full range of clinical and rehabilitation services. Hospice suites are available, and there's a locked area that helps care for patients with Alzheimer's disease. People living there have options for recreational activities, and the staff runs interfaith and personalized spirituality programs to respect different backgrounds. For quality of life, choices are available that reflect the facility's interest in multi-cultural and family-based living, though telehealth services aren't offered.

    The community gets its certification from the American Health Care Association and is approved for Medicare and Medicaid payments, with no extra accreditation listed. There's clinical programming and care navigation in place, which helps guide residents and families through care decisions. The place has faced some serious quality concerns in the past, based on 55 documented deficiencies in inspection reports. There have been issues with infection control and resident safety. Other reports detail problems giving timely notification of transfer or discharge and helping people prepare for safe moves out of the building. Nurse staffing falls below the Indiana average, with about 3.33 nurse hours per resident each day, and the nurse turnover rate is high at 77.6%. Signature HealthCARE of Terre Haute is on the government's list of Special Focus Facility candidates, though there's no formal flag at this time. This place tries to focus on resident-centered care and wants to make long-term living comfortable, but families should know the history and review recent inspection reports when considering it.

    About Independent

    Independent senior living facilities that are not part of a larger chain or management company. These are standalone communities, often family-owned or locally operated, providing personalized care with deep community roots.

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