Overall sentiment: The collective reviews portray McPherson Care Center as a small, home-like skilled nursing and rehabilitation facility with many strengths and some notable weaknesses. Most reviewers emphasize a warm, family-oriented atmosphere and repeatedly praise the therapy/rehab-to-home services. At the same time, a minority of reviews report serious lapses in nursing responsiveness and quality of care, producing a mixed but generally positive overall picture with important caveats.
Care quality and therapy: The therapy and rehab-to-home program is the most consistently praised aspect of the facility. Multiple reviewers call the rehab-to-home program "phenomenal," with positive recovery outcomes and plans to return for future surgeries or outpatient therapy. The physical therapy department and outpatient services receive frequent commendations for helping residents regain function and return home. Long-term care and short-term rehab options are both referenced positively, and several users specifically note improvement in residents' demeanor and physical movement after therapy interventions.
Staff, culture, and leadership: A large number of summaries highlight caring, compassionate staff who go above and beyond to make residents feel at home. The facility is repeatedly described as family-like, friendly, and welcoming, with small-community dynamics that foster close relationships. Specific staff and leaders receive individual praise — the administrator and office staff are described as inviting, and Jerilane (Social Services Director) and Kathy Digs are mentioned with gratitude. Several comments note strong teamwork among department heads and a forward-looking, continuously improving management approach, suggesting active leadership engagement.
Facilities, atmosphere, and amenities: Reviewers frequently note the cozy, cute, and homelike environment. The small size of the facility appears to contribute to a personalized atmosphere. Dining is mentioned positively by multiple reviewers ("great food," "awesome food"). Additional positives include opportunities to work or volunteer and meaningful community connections, which indicate an engaged local environment and options for family involvement.
Negative patterns and safety concerns: Despite many positive remarks, there are several serious negative reports that indicate inconsistency in nursing care and responsiveness. Complaints include slow call-light response times, long delays in attending to patients, late medications, and even anecdotes where family members had to assist with basic care tasks such as changing a diaper. One review reports room alarms not functioning. A few reviewers characterize staff as rude or describe the facility as "horrible," advising others strongly against placement. These negative accounts are fewer in number but stand out because they pertain to resident safety and basic nursing responsibilities.
Balance and actionable takeaway: The reviews suggest McPherson Care Center excels in rehabilitation, therapy outcomes, interpersonal warmth, and a small-community environment, making it a compelling option for patients seeking rehab-to-home services or a homelike long-term setting. However, prospective residents and families should be aware of reported inconsistencies in nursing responsiveness and occasional lapses in basic care and safety systems. When considering placement, it would be prudent to tour the facility, ask about current staffing levels and call-light response protocols, verify alarm and medication administration procedures, and, if possible, speak directly with therapy staff and family members of recent residents to confirm the positive trends noted by many reviewers.
Summary judgment: Overall, McPherson Care Center appears to provide strong rehabilitation services and compassionate, family-oriented care for many residents, supported by engaged administration and notable staff who receive praise by name. At the same time, mixed reports about nursing responsiveness and specific safety/care failures warrant careful inquiry before placement. The facility shows signs of continuous improvement and strong areas to recommend, but the negative reviews highlight the need for vigilance and personalized assessment to ensure the experience matches expectations.
