Leisure Operations

    5211 W 103rd St, Overland Park, KS 66207
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.17·(52)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.4
    • Meals

      2.0
    • Amenities

      3.3
    • Value

      1.0

    Pros

    • Caring and attentive nursing, aide, and social-service staff
    • Approachable management and willingness to hear resident and family feedback
    • Helpful admission, transfer coordination, and family guidance
    • Positive recovery and rehabilitation experiences
    • Reported improvements in staffing, care, and building condition under new ownership
    • Clean environment and ongoing facility upgrades
    • Resident activities and occasional special events
    • Supportive long-term care and hospice experiences

    Cons

    • Inconsistent staffing and delays responding to resident requests
    • Uneven training for dementia and complex-care needs
    • Inconsistent rehabilitation intensity and mobility support
    • Delays in personal care and skin-integrity support
    • Gaps in clinical monitoring, medication communication, and access to clinicians
    • Inconsistent family communication and management follow-through
    • Inconsistent meal quality, temperature, and timeliness
    • Room maintenance, housekeeping, and odor concerns
    • Concerns about resident privacy and safeguards for personal belongings
    • Inconsistent infection-control communication
    • Concerns about routine safety checks and transfer assistance

    Summary of reviews

    Reviews describe a sharply mixed experience at Overland Park Post Acute. Some residents and families praise attentive care, helpful staff, and improvement in health or functioning. Others describe limited rehabilitation, delays in routine assistance, and concerns about personal care and skin integrity. Accounts also differ on whether staffing and responsiveness are adequate. One family raised serious concerns about overnight monitoring and transfer assistance in end-of-life care; this is an individual account rather than a pattern established across the reviews.

    Staff and management experiences vary considerably. Positive comments describe caring nurses, aides, and social-service staff, along with approachable leaders who invite feedback and respond respectfully. Several favorable reviews credit staff with making admissions or transfers easier and keeping families informed. In contrast, other accounts describe difficulty reaching staff, delayed responses, uneven training for residents with dementia or complex needs, and concerns about follow-through from leadership. Reviews referencing a change in ownership in July 2024 often describe improvements, while negative accounts indicate that care and communication remain inconsistent for some residents.

    Dining feedback is predominantly critical, with comments about meals being cold, late, or inconsistent in quality. Facility feedback is also mixed: some reviewers describe a clean setting and ongoing renovations, while others cite housekeeping, room-maintenance, and odor concerns. One account raised a concern about communication regarding a possible infection-control issue. Positive facility features mentioned include private and semi-private rooms with individual temperature controls. Activities include daily programming and occasional special events, such as a petting zoo for residents able to participate safely.

    Overall, the reviews suggest a facility in transition, with positive accounts of staff commitment and improvement alongside substantial concerns about dependable day-to-day care. Reviews span different periods and refer to ownership and name changes, which may contribute to differing impressions. Prospective residents and families may wish to ask about staffing levels, rehabilitation plans, response times, clinical oversight, meal service, infection-control communication, and how concerns are escalated and resolved.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Leisure Operations is located at 5211 W 103rd St, Overland Park, KS, 66207.

    About Leisure Operations

    Leisure Operations sits at 5211 West 103rd Street in Overland Park, Kansas, and provides a wide range of senior care services to older adults who want to stay independent but still need support and the perks of living in a community that looks after their well-being, so you'll find they have licensed care, with care providers available around the clock, and you see unique touches in names for their rooms, gathering spaces, and activities, which all point back to their goal of helping residents enjoy themselves during the day while still being supported when they need help. The community falls under Leisure Operations LLC, licensed as N046031, and they offer several levels of care, including independent living for people who want to enjoy social activities and maintenance-free living, assisted living for help with bathing, dressing, daily tasks, and medication, memory care for those with Alzheimer's or dementia that comes with special programs and extra safety, skilled nursing that makes sure people get medical care around the clock along with things like rehab and wound care, and hospice services along with home care and referral support when needed. Some people want a private room and others share semi-private units, but almost every place has its own bathroom, a kitchenette, cable TV, air conditioning, Wi-Fi, and is furnished, while staff help with cleaning, laundry, and general upkeep so people don't have to worry about those things. Dining rooms serve all meals and people who need special food, like for diabetes or allergies, can get it, and a chef and meal staff handle everything, plus people can eat with others or alone as they feel up to it.

    You'll see all the regular things like fitness rooms, a salon, computers, a library, games and crafts spaces, movie nights, music programs, gardens, and walking paths, so residents can really fill the days with activities or just pick out the ones they like. Health care staff visit regularly and are always nearby for emergencies or help, and the community runs transportation to appointments, shopping, and outings, or arranges rides for people if there's something special needed, so folks don't feel stuck. They offer respite care for short stays when caregivers need a break. All these services and amenities are meant to help people age in place, so if care needs change, the community supports everyone from independent folks, to those needing more hands-on help, to those with complex medical or memory care support, keeping everyone with their friends and surroundings as much as possible. There's always something to do, and residents are encouraged to join activities or relax in their rooms and common areas, and staff stick to doing their best to offer safe, respectful, and personalized care.

    People often ask...

    Leisure Operations offers independent living, assisted living, memory care, and skilled nursing.

    There are 7 photos of Leisure Operations on Mirador.

    Yes, Leisure Operations allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 5211 W 103rd St, Overland Park, KS 66207.

    No, Leisure Operations does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Leisure Operations. The information above has not been verified or approved by the owner or operator. For exact information, please contact Leisure Operations directly. There is no cost for this service. We are compensated by the community you select.

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