Overall sentiment across the reviews is strongly positive: reviewers consistently emphasize a warm, family-style atmosphere in a small, well-appointed residential setting. The facility is described as new, clean, beautifully decorated and thoughtfully furnished; multiple reviewers noted spacious individual rooms with new beds and TVs. The small 12-bed size is repeatedly cited as a major advantage, enabling personalized, one-on-one attention and a high caregiver-to-resident ratio that makes residents feel cared for and connected to staff.
Staff and management receive uniformly high praise. Caregivers are described as kind, attentive, compassionate, and willing to go above and beyond to help residents acclimate. Several reviews single out specific team members — notably director/operations manager Ronnetta and staff member Ellie — for being warm, informative, responsive and hands-on (one reviewer reported the director stayed with their mother the first night). Owners are portrayed as mission-driven and accessible. Reviewers also mention good communication, timely updates, and visible leadership that collaborates with hospice and other medical partners when needed.
Dining and lifestyle are standout features. An on-site chef who prepares meals from scratch earns repeated praise; reviewers call the food restaurant-quality and note that dietary needs and special requests are accommodated. The community invites families to dine together and emphasizes home-style, comforting meals. Lifestyle offerings include frequent one-on-one activities and group options such as board games, movies, spa days, pedicures, and haircuts. Outdoor amenities — a screened-in patio, fenced backyard, gazebo and walking paths — are repeatedly mentioned as pleasant, accessible spaces that enhance residents' quality of life.
Facility features and safety are highlighted as strengths. Reviewers point to modern design, state-of-the-art security, wheelchair accessibility, and a comfortable, home-like environment. Private bedrooms and many private bathrooms are appreciated, though the presence of shared shower rooms (one standard and one walk-in tub) is noted and may be a consideration for some families who prefer all-private bathing options. The small size contributes to a personalized environment but also implies limited capacity for higher-acuity medical services.
Patterns of concern are limited but important. Several reviews mention that the community is not ideal for residents who need daily dialysis or intensive skilled nursing care; one reviewer specifically noted their father required skilled nursing beyond what the community could provide. A few reviewers reported operational issues: staff turnover, an ownership change, and at least one rent increase. There were isolated reports of bathroom cleanliness problems and lost personal items, though these were described as being addressed promptly. A small number of reviewers also referenced insurance or billing issues. These items suggest that while care and hospitality are strong, families with complex medical needs or those sensitive to financial/operational changes should inquire directly about scope of medical services, staffing stability, and billing practices.
In summary, Our Home Senior Care, LLC is portrayed as a warm, high-touch, small residential community with excellent caregiving, outstanding dining, and attractive indoor and outdoor spaces. Its strengths are most pronounced for residents who benefit from personalized attention, a family-style environment, and social and wellness activities. Prospective residents and families should confirm clinical capabilities if daily dialysis or intensive skilled nursing is required, and ask specific questions about recent ownership changes, staffing continuity, billing/insurance processes, and safeguards for personal belongings to address the few operational concerns noted in the reviews.
