American House Village at Bloomfield

    1957 S Telegraph Rd, Bloomfield Hills, MI, 48302
    4.3 · 62 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Great amenities but poor management

    I toured and moved my mom in and at first we loved the beautiful, clean facility, friendly and genuinely caring staff, great amenities, good food and plenty of activities - residents seemed happy and treated like family. Over time though we hit management and staffing problems: rude/indifferent leadership, high turnover, inconsistent care and housekeeping, missed services and billing issues, and safety/power outages - my mom was sometimes left alone and we ultimately moved her out. If you value a warm community and top-notch amenities, it's worth a look, but verify management stability, staffing and billing before committing.

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    Amenities

    4.26 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      4.0
    • Meals

      3.8
    • Amenities

      4.5
    • Value

      3.0

    Location

    Map showing location of American House Village at Bloomfield

    About American House Village at Bloomfield

    American House Village at Bloomfield sits in a three-story building with 150 private apartments in southeast Michigan, tucked behind shopping, next to scenic wetlands, and right by the Links at Crystal Lake golf community, so when folks come here, they're in a quiet spot but still close to what they need, and the place is pretty easy to reach from Telegraph Road or I-75, which makes visits simpler for family and friends. The community focuses on independent living, assisted living, memory care, respite care, and offers skilled nursing and rehab services for folks who need extra medical help. Residents can choose from different living options like 1-bedroom or 2-bedroom apartments, some with separate utility and laundry rooms, private bathrooms with walk-in showers, open-concept kitchens, walk-in closets, and patios or balconies, and the interiors keep to a neutral color palette, so the look feels calm and not busy-plus, people can bring their small pets, which means furry companions are welcome as part of your home.

    They run weekly housekeeping for the units, handle laundry, and pick up trash at the curb, so residents don't have to worry about chores piling up, and the apartments are designed to be pretty maintenance-free for people aged 55 and over, which helps folks keep on living life without the fuss of repairs or cleaning. The building's got open spaces for social gatherings and activities with a full schedule that includes fitness and recreation, hobby groups, crafts, cards, billiards, and a program of social and educational events, which encourages people to connect with each other and keep busy. For meals, the facility has a dining room with a cozy fireplace and elegant decoration, and they host a culinary program-meals are planned by chefs and meal planners, served restaurant-style, aiming for both taste and nutrition, and there's a bar area and a large TV for game nights or chatting with neighbors, so folks have places to relax with friends or family.

    Transportation is available for shopping, appointments, or outings, which eases the need for residents to drive or arrange rides, and with the community being in a mixed-use area near good stores, trips out are convenient. The staff is trained, available round-the-clock for emergencies or maintenance, and offers help for activities of daily living like bathing, dressing, or medication management, all while encouraging independence as much as possible, so people can get as much or as little support as they might need as time goes on. The facility offers memory care for folks living with Alzheimer's or dementia, with care options tailored to each person, as well as general counseling services, emergency call systems in every unit, and wellness monitoring, which means peace of mind for both residents and their families.

    There are several different communal spaces including a fitness center, card/game rooms, a billiards room, and a rear patio with private entry, along with a welcoming lobby with a fireplace and comfortable places to sit, creating a homey and supportive atmosphere. American House Village at Bloomfield has earned a reputation for kindness and thorough care, with many reviews mentioning friendly staff and helpful assistance. The community is licensed and offers video tours for families who want to see things in detail before visiting, and payment options include private pay. Altogether, the community hopes to give residents different choices for how they live, helping each person keep their independence, make friends, and enjoy time in a safe, comfortable, and well-maintained setting as their needs change.

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