Pricing ranges from
    $4,159 – 4,990/month
    AnonymousLoved one of resident
    2.0

    Inconsistent care, neglect for residents

    I experienced moments of love, compassion and understanding from a few rare, irreplaceable caregivers, but overall the care was inconsistent. Too many staff were inattentive and unresponsive, leaving mobility-dependent residents poorly nourished and neglected. I can't recommend this place until staffing and basic care improve.

    Pricing

    $4,159+/moSemi-privateAssisted Living
    $4,990+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      3.6
    • Value

      3.6

    Pros

    • Staff display love and compassion
    • Understanding and empathetic caregiving
    • Some caregivers described as rare and irreplaceable
    • Some residents reported receiving excellent or 'best' care

    Cons

    • Poor nourishment and dining quality
    • Instances of poor overall care
    • Staff unresponsiveness and inattentiveness
    • Care appears to favor residents who are more mobile
    • Neglect of residents' health and well-being

    Summary review

    The reviews present a sharply mixed picture of Clark Pine, with strong positive comments about certain caregivers standing alongside serious negative reports about basic care and nutrition. The dominant themes are a clear split in experiences: some reviewers praise individual staff members for compassion and exceptional dedication, while others report systemic problems that negatively affect residents’ health and daily life.

    Care quality is described inconsistently across reviews. On one hand, multiple comments celebrate caregivers who provide loving, understanding support and are characterized as "best care" or "rare and irreplaceable." These reports suggest that, at least in some cases, residents receive attentive, emotionally supportive care that families value highly. On the other hand, there are explicit complaints about poor care, inattentive behavior, and neglect. Those negative accounts raise concerns about reliability and consistency in meeting residents’ care needs.

    Staff behavior is another focal point. Positive feedback emphasizes compassion and personal connection from certain staff members; this indicates that some employees go beyond basic duties to build trusting relationships. Contrastingly, the negative summaries emphasize unresponsiveness and inattentiveness — behaviors that can lead directly to unmet medical or daily living needs. The coexistence of both themes suggests variability among staff performance or shifts, and possibly uneven supervision or staffing levels that produce different experiences depending on timing or individual caregivers.

    Dining and nourishment emerge as a clear area of concern. Several reviews explicitly call out poor nourishment, which points to issues with menu quality, meal preparation, portioning, or assistance during meals. Poor nutrition can have cascading effects on health, recovery, and quality of life for seniors, making this a critical operational issue rather than a minor complaint.

    A pattern indicating that care is more appropriate for residents who remain mobile appears in the summaries. The phrase "mobility-dependent care" implies that those who are ambulatory may receive adequate attention, while residents with greater physical assistance needs may be at higher risk of neglect. When combined with reports of inattentive staff and neglect of health, this suggests possible gaps in training, staffing ratios, or protocols for residents with higher acuity needs.

    Taken together, the reviews point to a facility with some strong individual caregivers who provide meaningful, compassionate care, alongside structural or operational problems that lead to poor nourishment, inconsistent caregiving, and instances of neglect. For prospective residents and families, the most relevant takeaway is that experiences at Clark Pine may vary widely: visits and direct conversations with staff, targeted questions about meal services, staffing levels, and care plans for less-mobile residents are warranted. For management, the reviews indicate priorities for improvement: stabilizing and standardizing care practices, addressing nutrition and meal assistance, and ensuring responsiveness and oversight so that the positive attributes of individual compassionate staff are not undermined by systemic shortcomings.

    Location

    Map showing location of Clark Pine

    About Clark Pine

    Clark Pine is a senior care residence that strives to foster an environment filled with love, compassion, and understanding. The atmosphere in this community emphasizes providing the best possible care for residents, focusing on creating a home where every individual is respected and valued. Staff members at Clark Pine are often described as unique and irreplaceable, deeply committed to the wellbeing of those in their care.

    Residents at Clark Pine have access to various supportive services designed to help maintain their independence and health for as long as possible. The team works to ensure that those who are able to move about and take part in daily activities are given opportunities to do so, contributing to a sense of autonomy and self-worth within the community.

    The environment at Clark Pine is shaped by the dedication of its staff. They approach their work not just as a job, but as a calling, forming meaningful relationships with residents and striving to understand each person’s individual stories, preferences, and needs. This approach helps nurture an atmosphere that feels like family, bringing comfort and reassurance to residents and their loved ones.

    At Clark Pine, the pursuit of quality care and a warm, supportive environment remains central to the mission of the home. Programs and daily routines are designed around these core values, aiming to enhance the quality of life for all who call this place their home. Through attention to emotional and social needs, as well as physical health, Clark Pine aspires to make every resident feel truly cared for and at ease.

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