Heritage Manor

    9500 Grand River Ave, Detroit, MI, 48204
    2.5 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.52 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.5
    • Meals

      2.3
    • Building

      2.7
    • Value

      2.3

    Location

    Map showing location of Heritage Manor

    About Heritage Manor

    Heritage Manor Nursing and Rehabilitation Center is a large for-profit facility offering both short-term rehabilitation and long-term care services. The center is designed to serve individuals who need ongoing daily assistance, including those recovering from hospital stays due to events such as strokes, heart attacks, infections, or injuries. With a capacity of 122 beds, Heritage Manor provides a comprehensive environment for elderly residents and those in need of significant health and personal care support. The facility participates in both Medicare and Medicaid programs, ensuring access to care for residents with various insurance and funding backgrounds.

    Residents at Heritage Manor Nursing and Rehabilitation Center benefit from dedicated nursing staff who provide an average of 3 hours and 27 minutes of care per resident each day. This level of staffing supports the diverse medical and personal needs of the residents, from administering medications to assisting with daily tasks like eating, dressing, and using the bathroom. The center also emphasizes preventive health, with a high percentage of residents receiving annual influenza vaccinations, aiming to maintain overall wellness throughout the community.

    Short-term rehabilitation outcomes at Heritage Manor reflect that a portion of residents successfully return home after their stay, while others continue to require ongoing care. Careful attention is paid to resident safety, with data collected on incidents such as falls resulting in major injury and the occurrence of serious infections requiring hospitalization. The facility's processes are designed to minimize emergency room visits, though some short-term residents do require additional hospital services during their rehabilitation.

    Long-term residents at Heritage Manor are provided with consistent care that helps the majority maintain their ability to perform essential self-care activities independently. The center focuses on fostering independence where possible, while also ensuring the safety and well-being of all individuals. The stability and continuity of weekend to weekday staffing is an area managed with the goal of delivering reliable support at all times.

    Heritage Manor Nursing and Rehabilitation Center has undergone regular health, fire, and safety inspections, with past reports noting areas for improvement in maintaining sufficient nutrition and fluid intake, protecting residents from various forms of abuse, and ensuring services meet professional standards of quality. The facility has addressed these concerns following inspections to improve the care environment for residents. Over the past three years, the center has also paid several fines linked to regulatory findings, reflecting its ongoing engagement with regulatory bodies.

    The combination of medical care, personal support, and a secure environment makes Heritage Manor a significant option for families seeking a nursing and rehabilitation center for their loved ones. While the facility is not part of a continuing care retirement community and does not offer Alzheimer's-specific programs, it remains a Medicare and Medicaid-certified provider focused on delivering essential care and rehabilitation services to adults in need.

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