Overall sentiment across the reviews is strongly positive, with overwhelming praise directed at the caregiving staff and the day-to-day resident experience. Reviewers repeatedly describe staff as compassionate, loving, attentive, and like family—attributes that produce frequent comments about residents being happy, comforted, and well cared for. The facility is regularly characterized as homey and welcoming; many reviewers emphasize that staff anticipate resident needs, follow plans of care (including PT), and provide emotional as well as physical support. Praise extends to how staff handle difficult situations, with accounts of administrators calming families and teams stepping in ‘all hands on deck’ when needed.
Facility and environment receive consistent compliments: the campus, building, community areas, and individual apartments are described as clean, light, sunny, and comfortable. Outdoor seating and grounds are noted as accessible and pleasant. Maintenance and housekeeping are singled out as reliable, contributing to a sense of safety and a well-kept living environment. Many reviewers explicitly say they would recommend Forest Glen, feel peace of mind leaving loved ones there, and would not want to live elsewhere—strong indicators of trust in daily operations and resident well-being.
Dining and activities are important themes. Numerous reviewers praise the food, mentioning first-class meals, favorite dishes (pasta, soup), aromas from the kitchen, and holiday events like Thanksgiving and Halloween. Activities such as movies and group events are appreciated and contribute to resident engagement. That said, dining feedback is not uniform: a minority of reviewers report poor meals or attribute declining quality to budget constraints, so dining should be seen as a generally positive area with occasional inconsistency.
Management and administration are viewed variably. Many reviews laud administrators as helpful, knowledgeable, and responsive—notes that management accommodated families and loved ones and was calming in stressful moments. However, a recurring concern is the perception that administrative support declines after move-in or payment, with some reviewers feeling the initial helpfulness “dropped off.” Communication with outside doctors is specifically cited as difficult in at least one review. These comments suggest that while frontline caregiving is strong, some back-office and care-coordination processes could be improved.
Cost and staffing are the clearest notable concerns. Multiple reviews call Forest Glen “very expensive,” mention drained savings, and say value for money could be better. In parallel, reviewers mention staff being overworked and the need for more licensed staff—an indicator that rising personnel demands may be outpacing staffing levels. These two issues are related: families expect a high level of care for a premium price, and any perception of understaffing or inconsistent administration can amplify dissatisfaction about cost.
In summary, reviews portray Forest Glen Assisted Living as a clean, comfortable, and well-loved community where caregiving staff are the core strength—attentive, kind, and resident-focused. Facilities, maintenance, activities, and many aspects of dining are frequently praised. The most significant and recurring negatives are high cost, perceptions of administrative inconsistency after admission, occasional understaffing/overwork and a need for more licensed personnel, and some inconsistency in dining quality. Prospective residents and families should weigh the strong caregiving culture and clean, home-like environment against the financial cost and ask specific questions about staffing levels, administrative support after move-in, and care-coordination with outside medical providers during tours and admissions discussions.
