Overall sentiment: Reviews for My Home Sweet Home are strongly positive, with nearly all reviewers emphasizing compassionate, family-style care, cleanliness, and a warm, home-like atmosphere. The facility's small size (accommodating six residents) is framed repeatedly as a major strength: it supports individualized attention, close staff-resident relationships, and a lived-in home ambience rather than an institutional feel. Multiple reviewers explicitly recommend the home and express high satisfaction with the care provided to their loved ones.
Care quality and staff: The most consistent theme is the excellence and kindness of the staff. Reviewers describe caregivers as loving, respectful, patient, and attentive — often saying staff treat residents like family. Several notes highlight specific caregiving outcomes: residents are clean, well dressed, and well fed; one reviewer reported improved animation in a relative with dementia. Staffing levels were cited concretely (two or more caregivers during the day and one at night), reflecting both perceived safety and continuous supervision. Reviewers also praised timely medical communication (including prompt doctor calls) and the home's willingness to accept residents receiving hospice care, which suggests flexibility and experience with complex needs.
Facility, cleanliness, and accessibility: Cleanliness and upkeep are repeatedly emphasized — the home is described as spotlessly clean, neat, and beautiful, with decor and ambiance that contribute to a comforting environment. Accessibility is noted positively (wheelchair accessible everywhere). Physical layout comments are generally favorable, although a few reviewers mention the dining area is small and there is no designated visiting area. Still, the small footprint is mostly framed as contributing to the home's cozy, familial character.
Dining, activities, and psychosocial supports: Meals receive multiple compliments for being delicious and homemade, with reviewers noting pleasant smells and good presentation. Activities are varied and frequent: music (including a visiting guitarist), crafts, bingo, and visits from church youth groups are all cited. Reviewers consistently mention resident engagement and happiness during activities, and several call out attention to mental, emotional, and spiritual well-being. Staff go beyond routine care to celebrate holidays and birthdays and to create an atmosphere of gratitude and warmth.
Management, communication, and cost: Communication from staff appears reliably prompt and positive across reviews, with family members appreciating updates and timely responses. Most reviewers express strong trust in management and the caregiving team; however, one reviewer specifically said they were “not overly impressed” with the owner, indicating at least one isolated reservation about leadership. Cost perceptions are mainly positive (several reviewers call the home affordable), but one reviewer described it as expensive — suggesting that pricing may be experienced differently depending on individual circumstances or expectations.
Notable patterns and final assessment: The dominant patterns are small size, consistent and compassionate staffing, high cleanliness standards, good meals, active engagement for residents, and a home-like atmosphere that families value. Negative points are limited and specific: lack of a formal visiting area, a compact dining space, one comment about owner impression, and a single note about expense. Taken together, the reviews present My Home Sweet Home as a well-regarded, family-oriented residential care option with strong hands-on caregiving, robust psychosocial supports, and a clean, accessible physical environment — particularly well-suited for families seeking a small, intimate setting that welcomes hospice residents and prioritizes individualized attention.
