Most families describe Sugarbush Living–Calkins House as a warm, home-like setting with attentive, compassionate care. Several accounts describe residents becoming more engaged and comfortable after moving in, including a hospice resident who began eating, socializing, and taking part in activities. Families also value caregivers’ patience and the personalized attention given to residents.
Dining and engagement are generally described positively. Reviewers mention meals, residents helping with cooking, and activities such as games, large puzzles, music, and art. One family raised a concern about meal timing and food handling during a visit, as well as concerns about care in the period preceding a resident’s death. This account differs from the otherwise positive descriptions and is not independently echoed in the other reviews.
The home is described as a renovated house with a clean, bright, attractive interior, a patio, and flowers. One reviewer noted that it is not the newest facility, while still describing it as clean and lived-in. The small group-home setting may appeal to families seeking a more residential atmosphere, though a tour reviewer felt the home offered a limited range of services and was not the right fit for their relative.
Families commonly praise staff and management, including regular updates, accessibility by phone, and welcoming visits. Some describe management as closely involved with residents and staff. One review refers to Maple House rather than Calkins House, so its comments about that home’s manager may not be specific to this location. Overall, the feedback is strongly positive, with a notable but isolated concern about dining service and a stated limitation in the breadth of services available.
