Transition Assisted Living

    128 Michigan Ave, Gladstone, MI, 49837
    4.8 · 18 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate family run memory care

    I placed my mom in this new, family-run memory care facility and was very impressed. It's small, clean and lovely (lakefront, gated patio) with lots of amenities - library, theater, gym, spa, hair & nail services - and homemade meals/snacks daily. Low occupancy meant one-on-one, personalized attention; staff were friendly, respectful, compassionate and went above and beyond (regular staff stepped in when the director was delayed). My mom died after five weeks, so our time there was short, but I felt she was well cared for and I highly recommend this place to other families.

    Pricing

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    Amenities

    4.83 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.8
    • Meals

      4.8
    • Amenities

      4.8
    • Value

      5.0

    Pros

    • Smaller, non-institutional layout
    • One-on-one and personalized care
    • Helpful, friendly, and personable staff
    • Attentive and respectful treatment of residents
    • Clean, tidy, and well-maintained facility
    • Memory care focus and expertise
    • Homemade and fresh meal offerings
    • Snacks and beverages readily available
    • Multiple indoor activity spaces (sitting areas, game area)
    • On-site movie theater and library
    • Gym, spa day services, hairdresser, and nail technician
    • Gated outdoor patio and lakefront location
    • Family-run atmosphere and visible owners/management
    • Welcoming environment with friendly residents
    • Easy-to-recognize staff (consistency of caregivers)
    • Tours and active engagement with families
    • Low occupancy enabling more individualized attention
    • Supportive and compassionate staff who go above and beyond
    • Flexible financial feature noted (no money down)
    • High overall ratings and strong recommendations from families

    Cons

    • Occasional scheduling delays (director ran late)
    • Noted staff shortages / low staff-to-patient ratio
    • New facility with low occupancy (still ramping up)
    • Short evaluation windows in some cases (limited long-term data)
    • Potential variability in coverage when leadership unavailable
    • Limited evidence about long-term stay outcomes

    Summary review

    Overall sentiment across the reviews is strongly positive, with multiple reviewers emphasizing Transition Assisted Living as a clean, comfortable, and dignified place for memory-care residents. The facility is repeatedly described as smaller and less institutional than a typical nursing home, which contributes to a home-like feel and easier recognition of staff. Many reviewers highlighted personalized, one-on-one attention and said the staff were helpful, attentive, compassionate, and respectful. These strengths are reinforced by comments about the family-run nature of the operation and visible involvement from owners and managers, which appears to create a welcoming, supportive atmosphere for residents and families.

    Care quality and staff: Reviewers consistently praise the quality of caregiving. Staff are described as personable, attentive to individual needs, and willing to go above and beyond. Families noted that caregivers showed dignity and respect in interactions and that staff were responsive and trustworthy. Several accounts reference fast cover or regular staff stepping in during scheduling hiccups, demonstrating flexibility. However, a recurring concern is mention of staff shortages or a low staff-to-patient ratio reported by at least one reviewer. This contrasts with many other comments about one-on-one attention—likely reflecting the facility's current low occupancy, which both enables individualized care and masks potential future staffing strains as occupancy grows.

    Facilities and amenities: The physical plant receives high marks. Multiple reviewers called the facility gorgeous, beautiful, clean, and practically flawless, and highlighted the presence of numerous amenities: a library, movie theater, gym, spa days, hairdresser and nail tech, multiple activity/sitting areas, a game area, and a gated outdoor patio with lakefront access. The newness of the facility and attention to detail were noted positively. Low occupancy was repeatedly mentioned; while reviewers framed this positively as allowing more individualized attention, it also signals that the community is still ramping up its census and social dynamics may change as more residents move in.

    Dining and activities: Food and dining were mentioned favorably—homemade meals, fresh deli offerings, a great variety of meals, and readily available snacks and beverages. Reviewers appreciated the daily meal service and noted that meals looked appealing. Activity programming appears varied with many dedicated spaces for socialization and entertainment, contributing to a fun, family-like atmosphere where people smile and tours are engaging.

    Management, logistics, and notable patterns: Management involvement and a family-run approach are commonly cited as positives. There is at least one mention of a scheduling delay where the director ran late, but regular staff covered and the visit proceeded—this was not framed as a systemic failure but as an isolated scheduling issue. A few reviews note the short duration of residency in their experience (one reviewer’s mother died after five weeks), which restricts the ability to assess long-term consistency of care. Multiple reviewers express that they would recommend the facility and that they were grateful for the compassionate support during difficult times.

    Overall assessment and cautionary notes: The dominant themes are high satisfaction with staff, clean and attractive facilities, strong amenities, and a personalized, respectful approach to memory care. The most important caveats are that the community is new with low occupancy (which currently enables more hands-on attention but could change), and there are isolated mentions of staffing shortages and scheduling delays. Families considering Transition Assisted Living should weigh the clear strengths in staff demeanor, environment, and programming against the realities of a newer, still-growing community. For prospective residents and families, recommended next steps would be to tour the facility, meet consistent caregiving staff, ask about current staffing levels and turnover, and inquire how the facility plans to scale staffing and programming as occupancy increases to ensure the high level of one-on-one care is maintained.

    Location

    Map showing location of Transition Assisted Living

    About Transition Assisted Living

    Transition Assisted Living sits at 128 Michigan Ave in Gladstone, Michigan and opened in 2020, offering a full range of services for seniors in a Christian-based setting with a focus on health, happiness, and well-being. The facility covers 6,848 square feet and has space for up to 20 residents in 17 bedrooms, and you'll find private rooms, shared bedrooms with privacy curtains, and larger hospice rooms with areas for families to gather. Residents can choose between assisted living, memory care, nursing home care, independent living (coming soon), and even home care through VIP Concierge Service, and the team there includes staff trained to support seniors in daily activities as well as health and wellness advisors led by founder and administrator Crystal Hayes and Director of Operations Hailey Heusinger. The setting feels peaceful and welcoming, with a gracious foyer, large living and dining areas, a game room, a theater for entertainment, library, gym, salon and spa, beautiful interiors designed by award-winning professionals, and outdoor spaces like private patios.

    Transition Assisted Living keeps well-being at the center, offering holistic wellness services like massage therapy-including hands of light and pure life massage-herbalism, animal care, and sound healing, and there's an overall focus on promoting physical, mental, and spiritual health for each resident. Amenities include group fitness classes, game rooms for activities, a private chef, laundry and housekeeping, on-site security, and easy-to-reach coffee and snack bars, while couples suites, hospice rooms, and options for independent living help make sure a variety of needs are met. Families can access information about the facility, ratings, reviews (with a 4.5 star average), and guidance from senior living advisors, and those moving in find personalized care, medication management, and life enrichment programs aimed at compassionate support and growth. Transition Assisted Living follows state regulations with a licensed adult foster care designation (#AL210412806) and membership in the National and Michigan Centers for Assisted Livings, offering a safe, caring environment and working to empower families making these important decisions. The residence is open Monday through Friday from 8:00 AM to 9:00 PM and on weekends from 8:00 AM to 5:30 PM, and while prices aren't listed, it remains committed to providing both comfort and affordable care for the local senior community in Gladstone.

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